TECHNICAL SERVICE POINTER
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- Bernardo Herrero Duarte
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1 TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W D Refrigeration Products Action Required: Informational or Mandatory Release Date: September, 2016 Jenn-Air, KitchenAid, & Whirlpool FDBM Refrigerators Condensation or Frost in Refrigerator Compartment Models: See List on Page 2 Serial Numbers: K217 K450 Special Project S15331: Use Special Project S15331 to cover Parts & Labor on refrigerators within 3 years of the purchase date. Possible Concern: It is possible that consumers might experience condensation, or frost collecting on the internal walls of the refrigerator compartment. This may occur on the rear wall near the ice maker supply and return ducts and at the center of the ice maker. Potential Causes: This concern could have various causes. Under certain environmental conditions and usage patterns, it is possible the humidity level in the refrigerator compartment may rise to a level sufficient to cause condensation and/or frost. Correction: Using Table 1 (page 2), order and install a new User Interface and Control Board kit. On models manufactured between code dates K217 and K408, also order and install the Rear Seal Adapter Kit: W (White) -or- W (Gray) ALL POINTERS ONLINE: To receive pointers by , or to edit or delete a current address, go to Page 1 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.
2 TECHNICAL SERVICE POINTER For Immediate Attention of Your Service Department Technical Service Pointer #: W D Refrigeration Products Action Required: Informational or Mandatory Release Date: September, 2016 Table 1: Service Kit Cross Reference Whirlpool Whirlpool KitchenAid Maytag Model Kit Number Model Kit Number Model Kit Number Model Kit Number WRF989SDAB01 WRX988SIBE00 KFIS29BBMS01 MFT2776DEE00 WRF989SDAB02 WRX988SIBE01 KFIS29BBMS02 MFT2976AEB00 WRF989SDAB03 W WRX988SIBH00 KFIS29BBMS03 MFT2976AEB01 W WRF990SLAB01 WRX988SIBH01 KFIS29BBWH01 MFT2976AEB02 W WRF990SLAB02 WRX988SIBM00 KFIS29BBWH02 MFT2976AEB03 WRF989SDAB00 WRX988SIBM01 KFIS29BBWH03 7MF2976AEM00 W WRF990SLAB00 WRX988SIBW00 KFIS29PBMS01 W MF2976AEM01 WRF989SDAE01 WRX988SIBW01 KFIS29PBMS01 7MF2976AEM02 WRF989SDAE02 KFIS29PBMS02 7MF2976AEM03 WRF989SDAE03 WRF991BOOM01 W KFIS29PBMS03 MFT2776DEH00 WRF989SDAF01 WRF997SDDM00 KFIV29PCMS01 MFT2776DEM00 WRF989SDAF02 KFIV29PCMS02 MFT2976AEM00 WRF989SDAF03 KFIV29PCMS03 MFT2976AEM01 W WRF989SDAH01 KFIS29BBBL01 MFT2976AEM02 WRF989SDAH02 WRF736SDAB10 KFIS29BBBL02 W MFT2976AEM03 WRF989SDAH03 WRF736SDAB11 KFIS29BBBL03 MFT2976AEW00 W W WRF989SDAM01 WRF736SDAB12 MFT2976AEW01 WRF989SDAM02 WRF736SDAB13 MFT2976AEW02 WRF989SDAM03 7WF736SDAM10 MFT2976AEW03 WRF989SDAW01 7WF736SDAM11 MFT2574DEH00 WRF989SDAW02 7WF736SDAM12 KFIS29BBMS00 MFT2574DEH01 WRF989SDAW03 7WF736SDAM13 KFIS29BBWH00 MFT2574DEM00 WRF990SLAM01 WRF736SDAF10 KFIS29PBMS00 MFT2574DEM01 WRF990SLAM02 WRF736SDAF11 KFIV29PCMS00 MFT2672AEM10 WRF990SLAM03 WRF736SDAF12 KFIS29BBMS00 MFT2672AEM11 WRF989SDAE00 WRF736SDAF13 KFIS29BBWH00 MFT2672AEW10 W WRF989SDAF00 WRF736SDAM10 W KFIS29PBMS00 MFT2672AEW11 WRF989SDAH00 W WRF736SDAM11 KFIV29PCMS00 MFT2673BEM10 WRF989SDAM00 WRF736SDAM12 KFIS29BBBL00 W MFT2673BEM11 WRF989SDAW00 WRF736SDAM13 Maytag MFT2673BEW10 WRF990SLAM00 WRF736SDAW10 Model Kit Number MFT2673BEW11 WRF736SDAW11 MFX2876DRE00 W MFT2574DEE00 WRF991BOOM01 W WRF736SDAW12 MFX2876DRH00 MFT2574DEE01 W WRF997SDDM00 WRF736SDAW13 MFX2876DRM00 MFT2672AEB10 WRX988SIBB00 WRF757SDEE00 MFX2876DRE00 W MFT2672AEB11 W WRX988SIBB01 WRF757SDEH00 W MFT2673BEB10 W WRF757SDEM00 MFT2673BEB11 Jenn-Air Ikea Model Kit Number Model Kit Number JFX2897DRM00 IX7DDEXDSM00 W JFX2897DRP00 IX7DDEXDSM01 W Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.
3 BULLETIN TECHNIQUE DE SERVICE Marques concernées Pour communication immédiate au département Service Bulletin technique n : W D Action : À titre informatif/obligatoire Date de publication : Septembre 2016 Produits de réfrigération Réfrigérateurs à double battant et congélateur en bas Jenn-Air, KitchenAid et Whirlpool Condensation et givre dans le compartiment de réfrigération Modèles : Voir page 2 Numéros de série : K217 K450 Projet spécial S15331 : Utiliser le projet spécial S15331 pour couvrir le coût des pièces et de la main-d œuvre pour les réfrigérateurs datant de 3 ans ou moins à compter de la date d'achat. Problème potentiel : Il est possible que des clients constatent la présence de condensation ou de givre s'accumulant sur les parois internes du compartiment de réfrigération. Cela peut se produire sur la paroi arrière, à proximité de l'alimentation en eau de la machine à glaçons et des conduites de retour et au centre de la machine à glaçons. Causes possibles : Ce problème peut avoir diverses causes possibles. Dans des conditions atmosphériques ou d utilisation particulières, il est possible que le niveau d'humidité dans le compartiment de réfrigération s'élève suffisamment pour produire de la condensation et/ou du givre. Correction : Au moyen du Tableau 1 (page 2), commander et installer un nouvel ensemble Interface utilisateur et carte de commande. Sur les modèles fabriqués dans la fourchette de codes de date comprise entre K217 et K408, il sera également nécessaire de commander et d'installer la trousse d'adaptateur de joint d'étanchéité arrière : W (blanc) -ou- W (gris) TOUS LES BULLETINS EN LIGNE : Pour recevoir les bulletins par courriel, ou pour modifier ou supprimer une adresse de courriel, consulter Page 1 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.
4 BULLETIN TECHNIQUE DE SERVICE Pour communication immédiate au département Service Bulletin technique n : W D Action : À titre informatif/obligatoire Date de publication : Septembre 2016 Produits de réfrigération Tableau 1 : Renvoi aux trousses de dépannage Whirlpool Whirlpool KitchenAid Maytag Model Kit Number Model Kit Number Model Kit Number Model Kit Number WRF989SDAB01 WRX988SIBE00 KFIS29BBMS01 MFT2776DEE00 WRF989SDAB02 WRX988SIBE01 KFIS29BBMS02 MFT2976AEB00 WRF989SDAB03 W WRX988SIBH00 KFIS29BBMS03 MFT2976AEB01 WRF990SLAB01 WRX988SIBH01 KFIS29BBWH01 MFT2976AEB02 W WRF990SLAB02 WRX988SIBM00 KFIS29BBWH02 MFT2976AEB03 WRF989SDAB00 WRX988SIBM01 KFIS29BBWH03 7MF2976AEM00 W WRF990SLAB00 WRX988SIBW00 KFIS29PBMS01 W MF2976AEM01 WRF989SDAE01 WRX988SIBW01 KFIS29PBMS01 7MF2976AEM02 WRF989SDAE02 KFIS29PBMS02 7MF2976AEM03 WRF989SDAE03 WRF991BOOM01 W KFIS29PBMS03 MFT2776DEH00 WRF989SDAF01 WRF997SDDM00 KFIV29PCMS01 MFT2776DEM00 WRF989SDAF02 KFIV29PCMS02 MFT2976AEM00 WRF989SDAF03 KFIV29PCMS03 MFT2976AEM01 WRF989SDAH01 KFIS29BBBL01 MFT2976AEM02 WRF989SDAH02 WRF736SDAB10 KFIS29BBBL02 W MFT2976AEM03 WRF989SDAH03 WRF736SDAB11 KFIS29BBBL03 MFT2976AEW00 W W WRF989SDAM01 WRF736SDAB12 MFT2976AEW01 WRF989SDAM02 WRF736SDAB13 MFT2976AEW02 WRF989SDAM03 7WF736SDAM10 MFT2976AEW03 WRF989SDAW01 7WF736SDAM11 MFT2574DEH00 WRF989SDAW02 7WF736SDAM12 KFIS29BBMS00 MFT2574DEH01 WRF989SDAW03 7WF736SDAM13 KFIS29BBWH00 MFT2574DEM00 WRF990SLAM01 WRF736SDAF10 KFIS29PBMS00 MFT2574DEM01 WRF990SLAM02 WRF736SDAF11 KFIV29PCMS00 MFT2672AEM10 WRF990SLAM03 WRF736SDAF12 KFIS29BBMS00 MFT2672AEM11 WRF989SDAE00 WRF736SDAF13 KFIS29BBWH00 MFT2672AEW10 WRF989SDAF00 WRF736SDAM10 W KFIS29PBMS00 MFT2672AEW11 WRF989SDAH00 W WRF736SDAM11 KFIV29PCMS00 MFT2673BEM10 WRF989SDAM00 WRF736SDAM12 KFIS29BBBL00 W MFT2673BEM11 WRF989SDAW00 WRF736SDAM13 Maytag MFT2673BEW10 WRF990SLAM00 WRF736SDAW10 Model Kit Number MFT2673BEW11 WRF736SDAW11 MFX2876DRE00 W MFT2574DEE00 WRF991BOOM01 W WRF736SDAW12 MFX2876DRH00 MFT2574DEE01 W WRF997SDDM00 WRF736SDAW13 MFX2876DRM00 MFT2672AEB10 WRX988SIBB00 WRF757SDEE00 MFX2876DRE00 W MFT2672AEB11 W WRX988SIBB01 WRF757SDEH00 W MFT2673BEB10 WRF757SDEM00 MFT2673BEB11 Jenn-Air Ikea Model Kit Number Model Kit Number JFX2897DRM00 JFX2897DRP00 W IX7DDEXDSM00 IX7DDEXDSM01 W W W W W Page 2 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.
5 BOLETÍN DE Para la atención inmediata de su Departamento de servicio SERVICIO Boletín de servicio técnico N. o :W D Productos de Acción requerida: Informativo/obligatorio refrigeración TÉCNICO Fecha de publicación: Septiembre de 2016 Marcas afectadas Refrigeradores Jenn-Air, KitchenAid y Whirlpool de dos puertas con congelador en la parte inferior Condensación o escarcha en el compartimiento del refrigerador Modelos: Consulte la pagina 2 Números de serie: K217 a K450 Proyecto especial S15331: Use el Proyecto Especial S15331 para cubrir los gastos de piezas y mano de obra de los refrigeradores que se encuentran dentro de los 3 años a partir de la fecha de compra. Posible problema: Es posible que los usuarios experimenten la acumulación de condensación o escarcha en las paredes internas del compartimiento refrigerador. Esto puede ocurrir en la pared trasera cercana a los ductos de suministro y retorno de la fábrica de hielo y en la parte central del producto. Posibles causas: Este problema puede tener varias causas. Bajo ciertas condiciones ambientales y formas de uso, es posible que el nivel de humedad en el compartimiento del refrigerador pueda elevarse a un nivel suficiente para que cause condensación y/o escarcha. Corrección: Con la Tabla 1 (página 2), ordene e instale un juego nuevo de Interfaz del usuario y tablero de control. En los modelos que se fabricaron entre las fechas de código K217 y K408, también ordene e instale el Juego de adaptador de sello trasero: W (Blanco) o W (Gris) TODOS LOS BOLETINES EN LÍNEA: Para recibir boletines por correo electrónico o para editar o borrar una dirección electrónica actual, vaya a Página 1 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.
6 BOLETÍN DE Para la atención inmediata de su Departamento de servicio SERVICIO Boletín de servicio técnico N. o :W D Productos de Acción requerida: Informativo/obligatorio refrigeración TÉCNICO Fecha de publicación: Septiembre de 2016 Cuadro 1: Referencia cruzada de juegos de servicio Whirlpool Whirlpool KitchenAid Maytag Model Kit Number Model Kit Number Model Kit Number Model Kit Number WRF989SDAB01 WRX988SIBE00 KFIS29BBMS01 MFT2776DEE00 WRF989SDAB02 WRX988SIBE01 KFIS29BBMS02 MFT2976AEB00 WRF989SDAB03 W WRX988SIBH00 KFIS29BBMS03 MFT2976AEB01 W WRF990SLAB01 WRX988SIBH01 KFIS29BBWH01 MFT2976AEB02 W WRF990SLAB02 WRX988SIBM00 KFIS29BBWH02 MFT2976AEB03 WRF989SDAB00 WRX988SIBM01 KFIS29BBWH03 7MF2976AEM00 W WRF990SLAB00 WRX988SIBW00 KFIS29PBMS01 W MF2976AEM01 WRF989SDAE01 WRX988SIBW01 KFIS29PBMS01 7MF2976AEM02 WRF989SDAE02 KFIS29PBMS02 7MF2976AEM03 WRF989SDAE03 WRF991BOOM01 W KFIS29PBMS03 MFT2776DEH00 WRF989SDAF01 WRF997SDDM00 KFIV29PCMS01 MFT2776DEM00 WRF989SDAF02 KFIV29PCMS02 MFT2976AEM00 WRF989SDAF03 KFIV29PCMS03 MFT2976AEM01 W WRF989SDAH01 KFIS29BBBL01 MFT2976AEM02 WRF989SDAH02 WRF736SDAB10 KFIS29BBBL02 W MFT2976AEM03 WRF989SDAH03 WRF736SDAB11 KFIS29BBBL03 MFT2976AEW00 W W WRF989SDAM01 WRF736SDAB12 MFT2976AEW01 WRF989SDAM02 WRF736SDAB13 MFT2976AEW02 WRF989SDAM03 7WF736SDAM10 MFT2976AEW03 WRF989SDAW01 7WF736SDAM11 MFT2574DEH00 WRF989SDAW02 7WF736SDAM12 KFIS29BBMS00 MFT2574DEH01 WRF989SDAW03 7WF736SDAM13 KFIS29BBWH00 MFT2574DEM00 WRF990SLAM01 WRF736SDAF10 KFIS29PBMS00 MFT2574DEM01 WRF990SLAM02 WRF736SDAF11 KFIV29PCMS00 MFT2672AEM10 WRF990SLAM03 WRF736SDAF12 KFIS29BBMS00 MFT2672AEM11 WRF989SDAE00 WRF736SDAF13 KFIS29BBWH00 MFT2672AEW10 W WRF989SDAF00 WRF736SDAM10 W KFIS29PBMS00 MFT2672AEW11 WRF989SDAH00 W WRF736SDAM11 KFIV29PCMS00 MFT2673BEM10 WRF989SDAM00 WRF736SDAM12 KFIS29BBBL00 W MFT2673BEM11 WRF989SDAW00 WRF736SDAM13 Maytag MFT2673BEW10 WRF990SLAM00 WRF736SDAW10 Model Kit Number MFT2673BEW11 WRF736SDAW11 MFX2876DRE00 W MFT2574DEE00 WRF991BOOM01 W WRF736SDAW12 MFX2876DRH00 MFT2574DEE01 W WRF997SDDM00 WRF736SDAW13 MFX2876DRM00 MFT2672AEB10 WRX988SIBB00 WRF757SDEE00 MFX2876DRE00 W MFT2672AEB11 W WRX988SIBB01 WRF757SDEH00 W MFT2673BEB10 W WRF757SDEM00 MFT2673BEB11 Jenn-Air Ikea Model Kit Number Model Kit Number JFX2897DRM00 IX7DDEXDSM00 W JFX2897DRP00 IX7DDEXDSM01 W Página 2 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10692944 Action Required: Informational/Mandatory Release Date: March, 2014 Kitchen
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10758831B Refrigeration Products Action Required Informational/Mandatory Remove
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TECHNICAL TRAINING POINTER Brands Affected For Immediate Attention of Your Service Department Technical Training Pointer #: W10643766 Action Required: Informational/Mandatory Release Date: October, 2013
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10536944 Action Required: Informational Release Date: August, 2012 Kitchen Products
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TECHNICAL TRAINING POINTER Brands Affected For Immediate Attention of Your Service Department Technical Training Pointer #: W10495896 Action Required: Mandatory Release Date: July, 2012 VMW HE / HYBRID
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10731728 Action Required: Informational/Mandatory Release Date: July, 2014 Refrigeration
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10511279 Action Required: Mandatory Release Date: May, 2012 WASHER MAY OVERFILL
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10524690 Action Required: Mandatory Release Date: July, 2012 WIDE OPEN DOOR (WOD)
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TECHNICAL SERVICE POINTER FOR IMMEDIATE ATTENTION OF YOUR SERVICE DEPARTMENT LAUNDRY PRODUCTS REFRIGERATION PRODUCTS KITCHEN PRODUCTS This Service Pointer Applies To The Following Brands: Whirlpool KitchenAid
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10790000A Refrigeration Products Action Required: Informational/Mandatory Remove
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TECHNICAL TRAINING POINTER Brands Affected For Immediate Attention of Your Service Department Technical Training Pointer #: K4317454-C Release Date: August, 2016 Remove and Replace K4317454-B Dated 8/2012
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10602120 Action Required: Mandatory Release Date: May, 2013 Laundry Products TOP
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10412840 Action Required: Informational/Mandatory Release Date: August, 2011 Laundry
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10556232 Action Required: Informational/Mandatory Release Date: December, 2012
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10639073 Action Required: Informational/Mandatory Release Date: September, 2013
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10637049 Action Required: Informational Release Date: August, 2013 Laundry Products
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10780875D Action Required: Informational/Mandatory Release Date: June, 2016 Cooking
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10764062 Action Required: Mandatory Release Date: November, 2014 Maytag Tall Tub
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10477756 Action Required: Informational Release Date: December, 2011 Laundry Products
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10632338 C Refrigeration Products Action Required: Informational/Mandatory Remove
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10804386 Action Required: Mandatory Release Date: May, 2015 THIN TWIN STACKED
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TECHNICAL TRAINING POINTER Brands Affected For Immediate Attention of Your Service Department Technical Training Pointer #: W10683203 Action Required: Informational/Mandatory Release Date: February, 2014
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10473748 Action Required: Informational Release Date: December, 2011 Electric
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10473923 Action Required: Mandatory Release Date: December, 2011 EXCESSIVE NOISE
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TECHNICAL TRAINING BULLETIN Brands Affected For Immediate Attention of Your Service Department Technical Training Pointer #: W10565140 Action Required: Informational Release Date: January, 2013 Kitchen
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10509647 Action Required: Mandatory Release Date: May, 2012 Kitchen Products UNDERCOUNTER
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10460578A Release Date: February, 2012 Remove & Replace W10460578 Dated 10/11
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LAUNDRY PRODUCTS REFRIGERATION PRODUCTS KITCHEN PRODUCTS THIS SERVICE POINTER APPLIES TO THE FOLLOWING BRANDS: R4317478 December 2009 KitchenAid & Jenn-Air Wine & Beverage Coolers Film/Discoloration Between
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10474753 Action Required: Informational/Mandatory Release Date: December, 2011
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TECHNICAL TRAINING POINTER Brands Affected For Immediate Attention of Your Service Department Technical Training Pointer #: W10642118 Action Required: Informational Release Date: September, 2013 Laundry
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10492393 Action Required: Mandatory Release Date: March, 2012 Laundry Products
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Installation Guide Shower Arms K-9511 K-9512 M product numbers are for Mexico (i.e. K-12345M) Los números de productos seguidos de M corresponden a México (Ej. K-12345M) Français, page Français-1 Español,
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