Academia. Revista Latinoamericana de Administración ISSN: Consejo Latinoamericano de Escuelas de Administración

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1 Academia. Revista Latinoamericana de Administración ISSN: Consejo Latinoamericano de Escuelas de Administración Organismo Internacional Díaz Matalobos, Angel Lista de referencias y sitios web sobre administración de operaciones Academia. Revista Latinoamericana de Administración, núm. 34, primer semestre, 2005, pp Consejo Latinoamericano de Escuelas de Administración Bogotá, Organismo Internacional Disponible en: Cómo citar el artículo Número completo Más información del artículo Página de la revista en redalyc.org Sistema de Información Científica Red de Revistas Científicas de América Latina, el Caribe, España y Portugal Proyecto académico sin fines de lucro, desarrollado bajo la iniciativa de acceso abierto

2 A cargo de Angel Díaz Matalobos, Instituto de Empresa, Madrid, España Lista de referencias y sitios web sobre administración de operaciones Operations management references and web sites Importancia de las operaciones COHER, S. and ZYSMAN, J. (1987). MANUFACTURING MATTERS: THE MYTH OF THE POST-INDUSTRIAL SOCIETY. Basic books, New York. DERTOUZOS, M.; LESTER, R. and SOLOW, R. (1989). MADE IN AMERICA: REGAINING THE PRODUCTIVITY EDGE. The MIT Press, Cambridge. ELSTRODT, LEWIS and LOPETEGUI (1994). LATIN AMERICA PRODUCTIVITY. MCKINSEY GLOBAL INSTITUTE: PERSPECTIVES ON THE GLOBAL ECONOMY. THE ECONOMIST (1998). MEET THE GLOBAL FACTORY. June 20. (1994). THE MANUFACTURING MYTH. March 19. Estrategia de operaciones BRUSH, T. and KARNANI, A. (1996). IMPACT OF PLANT SIZE AND FOCUS ON PRODUCTIVITY: AN EMPIRICAL STUDY. MANAGEMENT SCIENCE, Vol. 42, no. 7. July. GARVIN, D. (1992). OPERATIONS STRATEGY. TEXT AND CASES. Prentice Hall, New Jersey. HAMMER, M. (1990). REENGINEERING WORK. HARVARD BUSINESS REVIEW. HAYES, R. et al. (1996). STRATEGIC OPERATIONS. The Free Press, New York. REVISTA LATINOAMERICANA DE ADMINISTRACIÓN, 34, CLADEA, BOGOTÁ:

3 HILL, T. (1995). MANUFACTURING STRATEGY: TEXT AND CASES. MacMillan Press, London. (1993). THE ESSENCE OF OPERATIONS MANAGEMENT. Prentice Hall. SKINNER, W. (1996). MANUFACTURING STRATEGY ON THE S CURVE. PRODUCTION AND OPERATIONS MANAGEMENT, vol. 5, no. 1. (1969). MANUFACTURING-MISSING LINK IN CORPORATE STRATEGY. HARVARD BUSINESS REVIEW. May-June. Clásico. WISE, R. and BAUMGARTNER, P. (1999). GO DOWNSTREAM: THE NEW PROFIT IMPERATIVE IN MANUFACTURING. HARVARD BUSINESS REVIEW, September-October. Dirección general de operaciones CHASE, R. y AQUILANO, N. (1994). DIRECCIÓN Y ADMINISTRACIÓN DE LA PRODUCCIÓN Y DE LAS OPERACIONES. JÁUREGUI, R. (1993). LAS CLAVES DE LA GESTIÓN DE PRODUCCIÓN. NAHMIAS, S. (2000). PRODUCTION AND OPERATIONS ANALYSIS. Irwin. NARASIMHAN, MCLEAVY and BILLINGTON (1995). PRODUCTION PLANNING AND INVENTORY CONTROL. Prentice Hall, Englewood, New Jersey. VOLLMAN, T.; BERRY, W. and WHYBARK, D. (1997). MANUFACTURING PLANNING AND CONTROL SYSTEMAS. McGraw-Hill. Procesos de manufactura AYRES, R. and BUTCHER, D. (1993). THE FLEXIBLE FACTORY REVISITED. AMERICAN SCIENTIST, vol. 81, no, 5. BYLINSKY, G. (1994). THE DIGITAL FACTORY. FORTUNE, Nov. HAYES, R. and JAIKUMAR, R. (1988). MANUFACTURING S CRISIS: NEW TECHNOLOGIES, OBSOLETE ORGANIZATIONS. HARVARD BUSINESS REVIEW, Sep.-Oct. 108 REVISTA LATINOAMERICANA DE ADMINISTRACIÓN, 34, CLADEA, BOGOTÁ: 2005

4 HAYES, R. and WHEELRIGHT, S. (1979). LINK MANUFACTURING PROCESS AND PRODUCT LIFE CYCLES. HARVARD BUSINESS REVIEW, Jan.-Feb. Clásico. SCHMENNER, R. (1997). THE SPECTRUM OF MANUFACTURING AND SERVICES. PLANT AND SERVICE TOURS IN OPERATIONS MANAGEMENT, Prentice Hall, New Jersey. UPTON, D. (1995). WHAT REALLY MAKES FACTORIES FLEXIBLE?. HARVARD BUSINESS REVIEW, Jul.-Aug. Lean production BERGMANN, T. and DE MEUSE, K. (1995). DIAGNOSING WHETER AN ORGANIZATION IS TRULY READY TO EMPOWER WORK TEAMS: A CASE STUDY. HUMAN RESOURCE PLANNING. CUSUMANO, M. (1994). THE LIMITS OF LEAN. SLOAN MANAGEMENT REVIEW. Summer. DÍAZ, A. (1999). QUANTIFYING LEAN MANUFACTURING IN VENEZUELAN AUTOMOBILE ASSEMBLY PLANTS. Proceedings of the Euroma Conference, Venice. SHINGO, S. (1985). A REVOLUTION IN MANUFACTURING: THE SMED SYSTEM. Productivity Press, Cambridge, Massachusetts. WOMACK, J.; JONES, D. and ROOS, D. (1992). THE MACHINE THAT CHANGED THE WORLD. WOMACK, J. and JONES, D. (1996). LEAN THINKING. Simon and Schuster, New York. ZIPKIN, P. (1991). DOES MANUFACTURING NEEDS A JIT REVOLUTION?. HARVARD BUSINESS REVIEW, Jan.-Feb. Calidad BRASSARD, M. (1994). THE MEMORY JOGGER. GOAL/QPC. BUSINESS WEEK (1991). THE QUALITY IMPERATIVE. CROSBY, P. (1979). QUALITY IS FREE. New American Library. New York. Clásico. REVISTA LATINOAMERICANA DE ADMINISTRACIÓN, 34, CLADEA, BOGOTÁ:

5 DEMING, W. E. (1992). OUT OF THE CRISIS. MIT, Cambridge. FEIGENBAUM, A. V. (1983). TOTAL QUALITY CONTROL. MacGraw-Hill, New York. GARVIN, D. (1983). QUALITY ON THE LINE. HARVARD BUSINESS REVIEW, Sep.-Oct. HARRINGTON, H. J. (1995). TOTAL IMPROVEMENT PROCESS. McGraw-Hill, New York. JURAN, J. (1980). QUALITY PLANNING AND ANALYSIS. McGraw-Hill, New York. Clásico. STARR, M. (1995). QUALITY MANAGEMENT. Servicios HESKETT, J. et al. (1997). THE SERVICE PROFIT CHANGE. The Free Press. SCHMENNER, R. (1997). THE SPECTRUM OF MANUFACTURING AND SER- VICES. PLANT AND SERVICE TOURS IN OPERATIONS MANAGEMENT, Prentice Hall, New Jersey. ZEITHAML, V.; PARASURAMAN, A. and BERRY, L. (1993). CALIDAD TOTAL EN LA GESTIÓN SERVICIOS. Logística ANDERSEN CONSULTING and CRANFIELD UNIVERSITY (1993). RECONFI- GURING EUROPEAN LOGISTICS SYSTEMS. CLM. BALLOU, R. (1999). BUSINESS LOGISTICS MANAGEMENT. Prentice-Hall, New Jersey, 1999 BLANCHART, B. (1991). LOGISTICS ENGINEERING AND MANAGEMENT. Prentice-Hall, New Jersey. BOWERSOX, D. (1996). LOGISTICAL MANAGEMENT: THE INTEGRATED SUPPLY CHAIN PROCESS. McGraw-Hill. COOPER, J. et al. (1997). EUROPEAN LOGISTICS. Blackwell. 110 REVISTA LATINOAMERICANA DE ADMINISTRACIÓN, 34, CLADEA, BOGOTÁ: 2005

6 ESTAMPE, D. and TSAPI. V. (1999). EUROPEAN LOGISTICS MANAGEMENT : THE MAJOR TRENDS. Logistique & Management. ROSS, D. (1996). DISTRIBUTION: PLANING AND CONTROL. Chapman & Hall. STOCK, J. and LAMBERT, M. (1993). STRATEGIC LOGISTIC MANAGEMENT. Irwin Press, Ill. TAYLOR, D. (1997). GLOBAL CASES IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT. Thomson Press. Tecnología de información CURRAN, T. and KELLER, G. (1998). SAP R/3 BUSINESS BLUEPRINT. PrenticeHall. DÍAZ, A. (2000). THE ISSUES OF E-BUSINESS. SUPPLY CHAIN FORUM, vol. 1. PRICE WATERHOUSE (2000). TECHNOLOGY FORECAST. VARIOS (1999). THE IMPACT OF ELECTRONIC COMMERCE. Prism, Arthur D Little. Sitios web Publicaciones de tecnología de información e magazine trends Information Week AMR Research ERP supersite IT Toolbox Supply Chain MIT Technology Review The Economist (Internet & ebusiness Forum) Fortune Technology Guide Mercados electrónicos e2open (electronics B2B) Neoforma (health) Oracle exchange GE Trading Process Network Auto Xchange REVISTA LATINOAMERICANA DE ADMINISTRACIÓN, 34, CLADEA, BOGOTÁ:

7 Empresas de tecnología de información SAP and SAP Supply Chain & IBM E-business Oracle i2 Asociaciones logísticas CLM APICS Health Link Proveedores de servicios logísticos European logistic provider SimCon Kom international Sitios de logística CPFR site: Logistics Resources Logistic supersite CargoWeb The European Transport and Logistics Network Microsoft Supply Chain site Publicaciones logísticas Logistics Management and Distribution Report logistic/ Logistics Management and Distribution Report Supply Chain Forum The Journal of commerce online Purchasing Center for Adanced Purchasing Studies The Chartered Institute of Purchasing & supplies National Association of Purchasing Management REVISTA LATINOAMERICANA DE ADMINISTRACIÓN, 34, CLADEA, BOGOTÁ: 2005