DISCOVER. Our Spirit

Transcripción

1 DISCOVER Our Spirit

2 VISION, VALUES AND IDENTITY To create sustainable development and a positive impact, by transforming businesses, people, organizations & communities ga is an independent Latin American multinational firm organized under the laws of Spain, and spanning all major countries in Americas with world-class investors: IFC and HSBC and access to global capital markets We believe in sustainable growth: We are a committed, team-spirited entrepreneurial organization (g) that delivers professional excellence and integrity to its clients (A)

3 ga AT A GLANCE TALENT EMPLOYEES Monterrey México D.F. COMMERCIAL OFFICES & DELIVERY CENTER MÉXICO Santiago de Chile COMMERCIAL OFFICES & DELIVERY CENTER CHILE Tandil Toronto STAFF LOCATION CANADA COMMERCIAL OFFICES MÉXICO COMMERCIAL OFFICES & DELIVERY CENTER ARGENTINA AGE GROUPS Houston STAFF LOCATION USA Miami STAFF LOCATION USA 42% < 30 Bogotá COMMERCIAL OFFICES & DELIVERY CENTER COLOMBIA Curitiba DELIVERY CENTER BRAZIL 11% > 45 47% 30 to 44 Bruselas STAFF LOCATION BÉLGICA Buenos Aires ARGENTINA San Pablo COMMERCIAL OFFICES & DELIVERY CENTER BRAZIL COMMERCIAL OFFICES & DELIVERY CENTER DEVELOPMENT 160,000 HOURS OF TRAINING IN HOURS/CONSULTANT/YEAR (5% OF TOTAL HOURS) KEY PROGRAMS: - ga 25 - Leaders Everywhere - ELiGe ASSA DELIVERY CENTERS COMMERCIAL OFFICES STAFF LOCATIONS DC & CO FINANCIAL PROFILE REVENUES BY REGION Banking and Financial Services Natural Resources 9% Brazil 32% 7% Retail 15% Others 13% Mexico 24% Andean Region REVENUES BY INDUSTRY Life Sciences 29% CPG & Manufacturing 27% CLIENTS AND BUSINESS PARTNERS Clients with long-standing 80% relationshipss 35% 45% 20% 10+ Years 2 to 10 Years Less than 2 Years 9% Global Accounts 35%

4 A STORY OF GROWTH PHASE 1 THE ENTREPRENEURIAL VISION PHASE 2 INTERNATIONAL EXPANSION PHASE 3 BUILDING ONE MULTI-LATIN FIRM PHASE 4 GOING GLOBAL FROM LATAM $150M $30M $45M $90M $2M $10M

5 EXPERTISE AND VALUE PROPOSITION

6 OUR VALUE PROPOSITION DISCOVER DIGITAL BUSINESS TRANSFORMATION VALUE TOTAL CLIENT EXPERIENCE PROCESS DIGITAL TRANSFORMATION SERVICES: Depending on the maturity level of adoption of digital technologies, we work with our clients at different levels, helping them either: Explore and discover potential digital strategies; Design and Roadmap their initiatives; and/or prepare them for full implementation project. BUSINESS CONSULTING ga works with its clients is certain specific business areas providing advice, specialized resources, tools and methodologies. These areas are: Customer Experience Management (Digital Commerce, Social Business, Sales Force Management, Digital Marketing); Supply Chain Management (Transportation, Warehouse Management, Demand Planning); Government, Risk and Compliance (Access Management, Process Control Management and Audit Readiness Management). INDUSTRY SPECIFIC SOLUTIONS ga has accumulated strong understanding and knowledge management in certain industry segments, which has led to the creation of Industry-based products and solutions. The 4 most important industry segments are: Consumer Goods & Manufacturing; Retail; Natural Resources and Life Sciences & Medical Devices. PEOPLE TECH- NOLOGY TRANSFORMATION PROJECTS AND AMS ga delivers large-scale multi-country transformation projects for its global and Latin American customers. These projects are usually based on SAP or Oracle technology platforms, and entail a holistic approach, with business process and people management services at the core. ga provides its clients with support, maintenance and continued improvement in the form of multi-year Service Agreements. TECHNOLOGY PLATFORMS Teams work to seize the business opportunities of the digital era using a convergent approach that succeed in properly integrating core systems with state of the art tecnologies in the social media, mobile, analytics and cloud spaces.

7 ga DBT SERVICE LINES dbt DISCOVERY OUR CLIENT IS IN THE EARLY STAGES OF DIGITAL TRANSFORMATION Products: dbt Discovery dbt Roadmap Business case Case Study: Celulosa Arauco in Chile OUR CLIENT HAS A DIGITAL STRATEGY AND NEEDS TO DEFINE A ROADMAP Products: Process Assessment Integrated Design / Solution Design Implementation Roadmap Business Case Technology selection Case Study: Livrarias Saraiva in Brazil INTEGRATED DESIGN / ROADMAP IMPLEMENTATION OUR CLIENT IS READY TO ROLL-OUT Products: Integrated Design Digital Transformation Implementation: new process implemented with selected technologies and people impacts managed Benefits identified and realized Case Study: El Palacio de Hierro in Mexico

8 INDUSTRY SPECIALIZATION RETAIL CPG MANUFACTURING LIFESCIENCES FINANCIAL SERVICES NATURAL RESOURCES ga INDUSTRY SPECIFIC SOLUTIONS Footprint for department stores Models for home improvement and construction Footprint for supermarkets e-tailing platforms and strategies POS model integration ga adaptive cloud for trade and promotion Demand planning as a service SFC integration mobile equipment maintenance Employee colaboration Surgical schedule management Consignment Management Field force effectiveness for pharma Bids & Tenders Management Multichannel origination platforms Financial transformation office services Value monitoring Multichannel portal Footprint for microloans Environment, health and security solutions Augmented reality and mobile maintenance Papermill Business analytics dashboard Human Capital Management Oil & gas service models Retail master data migration Environment, health and security solutions Serialization SAP services and integration for banking Corporate architecture office

9 ga GLOBAL ALLIANCE NETWORK GLOBAL SERVICE PARTNERS DIGITAL MARKETING ANALYTICS & BIG DATA CLOUD BASED APPS MOBILE DIGITAL COMMERCE SOCIAL BUSINESS Customer Experience External Collaboration Employee Productivity & Collaboration CAVIAR DIGITAL AGENCY Business Intelligence: Real Time Reporting and Exploration Advanced Analytics: Inference, Association, Clustering, Prediction SAP 4 HANA Solution Availabity & Scalability Unparallel ability of data storage and processing SaaS - Opex model and payment as consumed SUCCESS FACTORS Workforce Management Customer Experience Employee Productivity & Collaboration SALES FORCE KONY Embeded Intelligence Repeatability Standardize complex decisions HYBRIS OBJECTWAVE External Collaboration Employee Productivity & Collaboration JIVE NICHE PARTNERSHIPS GLOBAL TECHNOLOGY PARTNERS

10 CLIENT RELATIONSHIP MANAGEMENT

11 CLIENT PORTFOLIO EL PALACIO DE HIERRO LOJAS MARISA LIVRARIAS SARAIVA LOUIS VUITTON LEROY MERLIN GRSA DECATHLON GBARBOSA/ CENCOSUD J&J CONSUMER JANSSEN ASTRA ZENECA ETHICON ENDO SURGERY LIFESCAN CORDIS DEPUY OMRON BANCO DE GALICIA COMPARTAMOS BANCO CONSUPAGO VW BANK PEPSICO GRUPO MODELO PRAXAIR PERNOD RICARD AVON COSMETICS FANALCA CAOA ARCOR MONDELEZ YPF SHELL CELULOSA ARAUCO CMPC WEATHERFORD YAMANA GOLD ELECTROLUX MARCOPOLO RETAIL LIFE SCIENCES FINANCIAL SERVICES CPG / MANUFAC- TURING NATURAL RESOURCES

12 CORPORATE CITIZENSHIP

13 FOSTERING A FUTURE EDUCATION AS A TRANSFORMATION TOOL 6 EDUCATIONAL PARTNERSHIPS STUDENTS 400 GA CORPORATE VOLUNTEERS 6 CITIES IN LATAM 2014 ACDE ENRIQUE SHAW AWARD Chile

14 THOUGHT LEADER ga Center for Digital Transformation A Latin American research initiative GARTNER COOL VENDOR 2014 ENRIQUE SHAW National Award for Corporate Citizenship 2014 Innovation & Organizational IMPACT AWARDS 2014 Asug Brazil Los 3 retos que el Business Intelligence enfrenta actualmente Santiago de Urquiza Director Senior Hoy en día lo que las empresas buscan en cuanto a Business Intelligence (BI) es contar con información que les permita administrar eficientemente el negocio, para así poder medir de manera muy precisa los procesos de negocio. Es por ello, que las 3 principales tendencias y novedades tecnológicas en Serialization: el segmento de BI van enfocadas en cubrir estos retos. Las empresas buscan poder contar con actionable data, es decir, con información que les permita administrar eficientemente el negocio. La mayoría ellas cuentan con toneladas de información enterradas en sus sistemas legados, o incluso and con ERPs counterfeit integrados, y con difícil acceso a la información of drugs. en la toma de decisiones en favor al negocio. Requieren poder medir de manera eficientemente los procesos de negocio, tomarle la temperatura a un proceso y saber si está funcio- Author Pharmaceutical companies profitability is being affected by declining revenues from patents expirations and new Ariel Capone regulations promoting the prescription of generic drugs. Vice President & Head Life Furthermore, pressure is exerted on rising operating costs Sciences and Healthcare Grupo ASSA. due to increasing governmental regulations. This doublesided effect translates into a serious impact on the industry margins. One of the effects of this state-of-affairs may be reductions in R&D, which bears a direct impact upon the pipeline of novel upcoming drugs, and it is, thus, held as a setback companies wish to prevent. An approach to the problem of traceability Global Innovators are driving digital transformation IAOP THE GLOBAL 100 OUTSOURCING 2015

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