Issue 32 September 2013

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1 research bulletin

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3 PRESENTATION This Research Bulletin celebrates the conclusion of another outstanding academic year for research at ESADE. There have been numerous achievements that we would like to highlight. First, Prof. Núria Agell has completed her ninth year as director of the ESADE Research Programmes. The ESADE PhD has been a full-time programme for just six years. In this period, Prof. Agell has nurtured the doctoral programmes from their infancy to what is now a consolidated and rigorous curriculum that was recently awarded the Mention of Excellence by the Spanish Education Ministry. But perhaps the best proxy for the programme s success is the external market s evaluation of ESADE PhDs. In this last academic year, ESADE doctorates have obtained tenure-track faculty and post-doc positions at a number of outstanding institutions, including IE Business School (Spain), Copenhagen Business School (x2, Denmark), University College London (UK), Vrije University of Amsterdam (The Netherlands), Lingkoping University (Sweden), Renmin University (China), and LaSalle URL (Spain). As Prof. Agell steps down to enjoy some well-deserved time to focus on her own research, please join me in thanking her for her tireless commitment and compassion, which have made the programme so successful. Second, the number of competitively funded research projects we now manage is also at a record level. We are presently coordinating or participating in 19 projects funded by European Union research programmes. These projects are important because they allow us to work with Europe s most accomplished researchers. They are highly valued by the Catalan and Spanish education ministries and have a broad international academic impact. The financial resources these projects entail allow us to grow as an institution, increasing our scope, sophistication and scientific competencies. Our ability to obtain so many projects over the past few years is a solid testimony to our growing professionalisation and maturity as a research organisation. Finally, our research output is at record levels. The number of articles published in refereed scholarly journals rose to 90 in the last academic year (a 10% increase). But more importantly, our publications with an impact factor a measure of quality and impact rose to 60 (a 30% increase), and the average impact factor of these works increased substantially. Other quality-based proxies followed by academic ranking entities, such as the Financial Times s FT45 journal list, rose from 8 to 15 in just one year. All across the spectrum, ESADE s research is expanding, maturing, professionalising, while refining and widening its distinct voice, scientific value and social impact. Congratulations, ESADE. Jonathan Wareham Vice Dean of Research

4 Table of Contents JOURNALS... 3 Articles with Impact Factor... 3 Articles in Refereed Journals (Peer-reviewed publications) Articles in Other Relevant Journals BOOKS, BOOK CHAPTERS AND OTHER CONTRIBUTIONS Books Book chapters Other contributions to books CONFERENCE PROCEEDINGS AND ACADEMIC CONGRESSES OTHER CONFERENCES WORKING PAPERS CASES MONOGRAPHS PHD THESES PHD CONTRIBUTIONS AWARDS MISCELLANEOUS Access to the electronic edition of this Research Bulletin and the archive of previous bulletins is available through the ESADE Intranet.

5 JOURNALS ARTICLES WITH IMPACT FACTOR Aguilera Vaqués, Ruth Bundles of firm corporate governance practices: A fuzzy set analysis García Castro, R.; Aguilera Vaqués, R.; Ariño, M. Corporate Governance: An International Review (2012 IF=1.400; Q2 Bus. Q1 Bus.Financ. Q2 Manag.) Wiley Vol. 21, no. 4, 07/2013, p We explore how the combinations of firm-level corporate governance (CG) practices embedded in different national governance systems lead to high firm performance. Research Findings/Insights: Using fuzzy set/qualitative comparative analysis, we uncover a variety of findings. First, we show that within each of the stylized national CG models, there are multiple bundles of firm-level governance practices leading to high firm performance (i.e., equifinality). Second, we provide evidence of complementarity as well as functional equivalence between CG practices. Finally, we demonstrate that there can be heterogeneity ('differences in kind') in firm governance practices within each stylized model of CG. Theoretical/Academic Implications: We build on the configurational and complementarity-based approaches to make the following theoretical claims. First, governance practices within firm bundles do not always relate to each other in a monotonic and cumulative fashion as this entails higher costs and possibly over-governance. Second, practices in bundles do not need to be aligned toward the insider or the outsider model ('similar in kind'). We argue that non-aligned practices can also be complementary, creating hybrid governance forms. Third, we predict functional equivalence across bundles of CG practices which grants firms agency on which of the practices to implement in order to achieve high performance. Practitioner/Policy Implications: We contribute to comparative CG research by demonstrating that there are multiple governance paths leading to high firm performance, and that these practices do not always belong to the same national governance tradition. Therefore, our findings alert of the perils of 'one size fits all' governance solutions when designing and implementing CG policies. Aguilera Vaqués, Ruth How well do supranational regional grouping schemes fit international business research models? Flores, R.; Aguilera Vaqués, R.; Mahdian, A.; Vaaler, P. Journal of International Business Studies (2012 IF=5.906; Q1 Bus. Q1 Manag. BW20; FT45) Palgrave MacMillan Vol. 44, no. 5, 06/2013, p International business (IB) research has long acknowledged the importance of supranational regional factors in building models to explain phenomena such as where multinational corporations (MNCs) choose to locate. Yet criteria for defining regions based on similar factors vary substantially, thus undermining consensus regarding which regional grouping schemes fit IB research models better. In response, we develop and empirically validate a theory of comparative regional scheme assessment for model-building purposes assuming that: (1) schemes can be classified based on their source of similarity; and (2) schemes within the same similarity class can be assessed for their structural coherence, based on group contiguity and compactness. Schemes with better structural coherence will also exhibit better fit with IB research models. We document support for our theory in comparative analyses of regional schemes used to explain where US-based MNCs locate operations around the world. Geography, culture- and trade and investment-based schemes with better structural coherence exhibit better initil fit with MNC location models and less change in fit after modest scheme refinement using a simulated annealing optimization algorithm. Our approach provides criteria for comparing similar regional grouping schemes and identifying "best-in-class" schemes tailored to models of MNC location choice and other IB research models. 3

6 Aguilera Vaqués, Ruth When does ownership matter? Board characteristics and behavior Aguilera Vaqués, R.; A Desender, K.; Crespi, R.; García-Cestona, M. Strategic Management Journal (2012 IF=3.367; Q1 Bus. Q1 Manag. BW20; FT45) Wiley Vol. 34, no. 7, 07/2013, p We develop a contingency approach to explain how firm ownership influences the monitoring function of the board-measured as the magnitude of external audit fees contracted by the board-by extending agency theory to incorporate the resource dependence notion that boards have distinct incentives and abilities to monitor management. Analyses of data on Continental European companies reveal that while board independence and audit services are complementary when ownership is dispersed, this is not the case when ownership is concentrated-suggesting that ownership concentration and board composition become substitutes in terms of monitoring management. Additional analysis shows that the relationship between board composition and external audit fees is also contingent upon the type of the controlling shareholder. Ansotegui Olcoz, Carmen Bassiouny Mohamed, Aliaa IbrahimElsayed An investigation of intraday price discorevy in cross listed emerging market equities Ansotegui Olcoz, C.; Bassiouny Mohamed, A.; Tooma, E. Investment Analysts Journal (2012 IF=0.176; Q4 Bus. Finan) Investment Analysts Society of Southern Africa No. 77, 05/2013, p We investigate multi-market price discovery using two year intraday data for Egyptian and Argentinean depository receipts and their underlying stock. The contribution of the local versus international exchange to price discovery is assessed using the Gonzalo and Granger's permanent-transitory common factor model. Whereas price discovery in the local market for Egyptian equities accounted for 75,8% of the price discovery in the DR, the result was mixed for the Argentinean equities, with an average of only 41,67% of DR prices determined in the local market. We find that size of the company, liquidity and trading volume explain the contribution of each market. Arenas Vives, Daniel Different paths of collaboration between businesses and civil society and the role of third parties Arenas Vives, D.; Sánchez, P.; Murphy, B. Journal of Business Ethics (2012 IF=1.270; Q3 Bus. Q2 Eth.; BW20; FT45) Springer Vol. 115, no. 4, 07/2013, p In this paper, we first review the literature on business-civil society collaboration and identify as a gap the question about how companies and civil society groups collaborate in those cases where their relationship began with a confrontation. We also explore whether business-civil society relationships may be the fruit of emergent strategy rather than deliberate strategies. Through the analysis of four case studies, we derive four propositions regarding different paths that business-civil society interactions can follow, regarding the formation of triadic relationships rather than dyadic ones, regarding the role of third parties and the importance of emergent strategies. We conclude with some implications for further research as well as implications for practice. 4

7 Brinckmann, Jan Entrepreneurial talent and venture performance: A metaanalytic investigation of SMEs Haug, K.; Read, S.; Brinckmann, J.; Dew, N.; Grichnik, D. Research Policy (2012 IF=2.850; Q1 Manag., Q1 Plann. and Develop.) Elsevier Vol. 42, no. 6-7, 07/2013, p As the broad link between small and medium-sized firm activity and key policy goals such as employment or economic growth has become generally accepted, the conversation has focused on a more nuanced understanding of the entrepreneurial engines of economic activity. A significant body of research looking at antecedents to venture performance has identified that entrepreneurial talent variables account for meaningful differences in venture performance and that significant heterogeneity exists across performance measures. These are important issues for institutions and policy makers seeking to achieve specific economic goals (e.g., survival or growth of ventures, employment or revenue). Using metaanalysis, we integrate this work to view connections between aspects of entrepreneurial talent and different performance outcomes. Our investigation includes 50,045 firms (K of 183 studies) and summarizes 1002 observations of small and medium-sized firms. Analysis of these data yields an unexpectedly weak connection between education and performance. Furthermore, growth, scale (number of employees) and sales outcomes are significantly related to planning skills, while profit and other financial and qualitative measures are strongly connected with the network surrounding the firm founders. Moreover, we observe that entrepreneurial talent is more relevant in developing economies. Brinckmann, Jan Does acquiring venture capital pay off for the funded firms? A meta-analysis on the relationship between venture capital investment and funded firm financial performance Rosenbusch, N.; Brinckmann, J.; Mueller, V. Journal of Business Venturing (2012 IF=2.976; Q1 Bus.; FT45) Elsevier Vol. 28, no. 3, 05/2013, p Researchers and practitioners frequently propose that venture capital (VC) is an important resource to increase the performance of funded firms, especially in environments of uncertainty. In this paper we scrutinize these theoretical propositions, following an evidence-based research approach. We synthesize 76 empirical samples on 36,567 firms. We find a small positive performance effect of VC investment on funded firm performance; however, the effect vanishes if researchers control for industry selection effects. Furthermore, we find that the performance effect mainly relates to firm growth while profitability is unaffected. We also uncover that performance effects are reduced when the funded firms are very young or very mature. In addition, studies focusing on IPO events, which constitute the majority of studies, determine a substantially smaller performance effect. We discuss theoretical implications and offer suggestions for future research on VC. Collet, François Old friends and new acquaintances: Tie formation mechanisms in an interorganizational network generated by employee mobility Collet, F.; Hedström, P. Social Networks (2012 IF=3.381; Q1 Antrop. Q1 Sociol.) Elsevier Vol. 35, no. 3, 07/2013, p This study investigates mechanisms of tie formation in an interorganizational network generated by the mobility of employees between organizations. We analyze a data set that contains information on all organizations in the Stockholm metropolitan area between 1990 and We show that the formation of new ties is contingent upon the direction of past ties, and that most connections occur at an intermediate geodesic distance of 2 and 3. The findings highlight the importance of tie direction and indirect connections in research on network dynamics and knowledge exchanges stemming from the mobility of employees across organizations. 5

8 Giménez Thomsen, Cristina Green supply management strategies in Spanish firms Mendonça Tachizawa, E.; Giménez Thomsen, C.; Montes Sancho, M. IEEE Transactions on Engineering Management (2012 IF=0.893; Q3 Bus. Q3 Manag.) IEEE Technology Management Council Vol. 59, no. 4, 11/2012, p Despite the growing literature on Environmental Sustainability (ES), many studies suggest that this problem needs to be dealt with by considering a broader perspective, i.e., supply chains. In this paper, we put forward the idea that different practices for greening suppliers can be combined to shape different Green Supply Management (GSM) strategies. More specifically, the following research questions are posed: (1) How do firms combine managerial practices to form GSM strategies? (2) What are the variables that affect this decision? (3) What are the results of the different GSM strategies? Drawing on a survey among Spanish firms, we performed a cluster analysis that identified three main GSM strategies. In the second step, we contrasted these clusters using environmental drivers, context and performance variables. The results show that there are several approaches to "greening" the supply chain, with different results and company profiles. Managerial relevance statement - The managerial implications derived from this study are: Firstly, it provides a classification of GSM strategies and respective profiles that could help with the design of corporate environmental strategies to achieve ES. Secondly, it measures the influences of environmental drivers on GSM strategies, and sheds light on the approaches to be adopted in different circumstances. Furthermore, it provides managers with a comparison of the performance of each strategy in terms of environmental and operational indicators. These findings could lead to a major framework that would advise managers on how to implement a GSM program, with respect to the specific characteristics of each firm and the different business contexts. Giménez Thomsen, Cristina Sierra Olivera, Vicenta Sustainable supply chains: Governance mechanisms to greening suppliers Journal of Business Ethics (2012 IF=1.270; Q3 Bus. Q2 Eth.; BW20; FT45) Springer Vol. 116, no. 1, 08/2013, p One of the key challenges for firms is to manage sustainability along the supply chain. To extend sustainability to suppliers, organizations have developed different governance mechanisms. The aim of this paper is to analyze the effectiveness of two different mechanisms (i.e. supplier assessment and collaboration with suppliers) to improve one dimension of sustainability: environmental performance. Structural Equation Modelling and cluster analysis were used to analyze the relationships between supplier assessment, collaboration with suppliers and environmental performance. The results suggest that (1) both mechanisms, supplier assessment and collaboration with suppliers, have a positive and synergistic effect on environmental performance, and (2) assessment acts as an enabler of collaboration. Finally, the paper also contributes to the literature by providing a framework of sustainability governance mechanisms. 6

9 Iglesias Bedós, Oriol Building brands together: Emergence and outcomes of cocreation Ind, N.; Iglesias Bedós, O.; Schultz, M. California Management Review (2012 IF=1.667; Q2 Bus. Q2 Manag.; BW20; FT45) Berkeley University of California Vol. 55, no. 3, 05/2013, p Co-creation is a rapidly emerging area of research. However, there is a lack of understanding as to how organizations use cocreation to build relationships and generate value. How does participation emerge and what outcomes does it deliver? To generate insight into the co-creation process, we created an online brand community. Our findings show that people participate in a community because it offers them the chance to find fulfillment, to express their creativity, and to socialize. The findings have significant implications for marketing, branding, and research professionals because the research shows that managers have to see participants as integral to the brand. Lozano Soler, Josep M Developing more holistic management education: Lessons learned from two programs Waddock, S.; Lozano Soler, J. Academy of Management Learning & Education (2012 IF=3.000; Q1 Edu.. Q1 Manag.) Academy of Management (AOM) Vol. 12, no. 2, 06/2013, p We face a world in which management education, particularly MBA education is by many assessments in crisis. In this paper, we explore the ways in which two management education programs provide examples of how to address some of the key issues raised in many critiques. Both programs are underpinned by an emphasis on raising students' self-awareness and selfdevelopment. Using a variety of experiential and work-based, creative pedagogical and logistical approaches, these programs emphasize core elements frequently overlooked in management education, including: 1) reflective practices that develop awareness, the will to manage, and what some call "heart and soul," 2) systems thinking, integration, and understanding of how to work effectively in today's globalized world; and 3) application of these attributes to understanding and implementing the broad responsibilities, purposes, and (ethical) values associated with businesses and other organizations. We explore how these programs contend with some of the many critiques raised against management education and discuss obstacles to the implementation of solutions that ensure management education's survival. Majchrzak, Ann The impact of shaping on knowledge reuse for organizational improvements with wikis Majchrzak, A.; Wagner, C.; Yates, D. MIS Quarterly: Management Information Systems (2012 IF=4.659; Q1 Inf.Sci. Q1 Manag.; FT45) Management Information Systems Research Center, University of Minnesota (MISRC) Vol. 37, no. 2, 06/2013, p In this study, we explore the Wiki affordance of enabling shaping behavior within organizational intranets supported by Wikis. Shaping is the continuous revision of one's own and others' contributions to a Wiki. Shaping promotes knowledge reuse through improved knowledge integration. Recognizing and clarifying the role of shaping allows us to theorize new ways in which knowledge resources affect knowledge reuse. We examine the role of three knowledge resources of a Wiki contributor: knowledge depth, knowledge breadth, and assessment of the level of development of the Wiki community's transactive memory system. We offer preliminary evidence based on a sample of experienced organizational Wiki users that the three different knowledge resources have differential effects on shaping, that these effects differ from the effects on the more common user behavior of simply adding domain knowledge to a Wiki, and that shaping and adding each independently affect contributors' perceptions that their knowledge in the Wiki has been reused for organizational improvement. By empirically distinguishing between the different knowledge antecedents and consequences of shaping and adding, we derive implications for theory and research on knowledge integration and reuse. 7

10 Pless, Nicola Social entrepreneurship in theory and practice: An introduction Journal of Business Ethics (2012 IF=1.270; Q3 Bus. Q2 Eth.; BW20; FT45) Springer Vol. 111, no. 3, 12/2012, p The field of social entrepreneurship has grown exponentially in recent years and has become a social, economic and cultural phenomenon. In light of the current economic crisis, the inability of some governments to meet the social needs of their constituencies, a widening gap between rich and poor in many developed countries, and-for many-a less than appealing, scandal-ridden corporate world, the stories of individuals and groups of individuals who want "to change the world" (Bornstein 2004) are inspiring. The examples of dedicated and visionary entrepreneurs who design solutions for unmet social needs, and whose primary intention is to help others, are a source of hope in markets where traditional forms of capitalism are struggling to rebuild their reputation and legitimacy. However, social entrepreneurship research is still in an embryonic state and a unified definition is missing (Short et al. 2009, p. 161). This article provides an overview of new avenues of research that contribute to a better and more refined understanding of social entrepreneurship and seeks to advance the discourse on theory building in this research area. Sánchez Hernández, German Agell Jané, Núria Ranking and selection of unsupervised learning marketing segmentation Sánchez Hernández, G.; Chiclana, F.; Agell Jané, N.; Aguado Chao, J. Knowledge-Based Systems (2012 IF= 4,104; Q1 Comp. Sci., Art. Int.) Elsevier No. 44, 05/2013, p This paper addresses the problem of choosing the most appropriate classification from a given set of classifications of a set of patterns. This is a relevant topic on unsupervised systems and clustering analysis because different classifications can in general be obtained from the same data set. The provided methodology is based on five fuzzy criteria which are aggregated using an Ordered Weighted Averaging (OWA) operator. To this end, a novel multi-criteria decision making (MCDM) system is defined, which assesses the degree up to which each criterion is met by all classifications. The corresponding single evaluations are then proposed to be aggregated into a collective one by means of an OWA operator guided by a fuzzy linguistic quantifier, which is used to implement the concept of fuzzy majority in the selection process. This new methodology is applied to a real marketing case based on a business to business (B2B) environment to help marketing experts during the segmentation process. As a result, a segmentation containing three segments consisting of 35, 98 and 127 points of sale respectively is selected to be the most suitable to endorse marketing strategies of the firm. Finally, an analysis of the managerial implications of the proposed methodology solution is provided. Villegas Sanchez, Carolina Trade liberalization and gender inequality Juhn, C.; Ujhelyi, G.; Villegas Sanchez, C. American Economic Review (2012 IF=2.792; Q1 Econ.; BW20; FT45) American Economic Association (AEA) Vol. 103, no. 3, 05/2013, p We consider a model where firms differ in their productivity and workers are differentiated by skill and gender. A reduction in tariffs induces more productive firms to modernize their technology and enter the export market. New technologies involve computerized production processes and lower the need for physically demanding skills. As a result, the relative wage and employment of women improves in blue-collar tasks, but not in white-collar tasks. We empirically confirm these theoretical predictions using a panel of Mexican establishments and the tariff reductions associated with the North American Free Trade Agreement (NAFTA). 8

11 Visnjic, Ivanka Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance Visnjic, I.; Van Looy, B. Journal of Operations Management (2012 IF=4.400; Q1 Manag.; FT45) Elsevier Vol. 31, no. 4, 05/2013, p As manufacturing businesses operate in an ever more competitive, global economy where products are easily commoditized, innovating by adding services to the core product offering has become a popular strategy. Contrary to the economic benefits expected, recent findings pinpoint implementation hurdles that lead to a potential performance decline, the so-called 'servitization paradox'. In this paper, we analyze this paradox by disentangling the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the period. Our findings show that the firm under study is able to successfully transcend the inherent substitution of products by services and to enact complementary sales dynamics between the two activities. Moreover, labor-intensive services such as maintenance, which imply higher levels of customer proximity, further enhance product sales. Empirical results also reveal a positive yet non-linear relationship between the scale of service activities and profitability: while initial levels of servicing result in a steep increase in profitability, a period of relative decline is observed before the positive relationship between the scale of services and profitability re-emerges. These findings suggest the presence of initial short-term gains but also indicate the existence of a 'profitability' hurdle; profitable growth seems feasible only to the extent that investments in service capability are translated into economies of scale. In helping to clarify the performance implications of service innovation, our findings suggest pathways to sustainable growth through servitization for manufacturing firms. Vives, Luis Building your company's capabilities through global expansion Lessard, D.; Lucea, R.; Vives, L. MIT Sloan Management Review (2012 IF=1.413; Q2 Bus. Q2 Manag.; BW20; FT45) MIT Sloan School of Management Vol. 54, no. 2, 01/2013, p New markets and new possibilities for expansion and acquisition make the global competitive landscape more dynamic, creating both threats and opportunities. The task of the global strategist involves not only identifying where to leverage a companys existing strengths but also how to enhance and renew its capabilities. The authors argue that the risks of global expansion can be greatly reduced by taking a systematic approach to the decision-making process about entering a new country. They conclude that the experience of many global companies suggests that expensive mistakes are often made when companies dont ask certain key questions before they make such internationalization decisions. By better understanding the nature of their own competitive advantages and how those advantages might fit into or be augmented by a new market, companies can greatly improve their chances of success. The authors illustrate their argument by drawing on the examples of companies such as CEMEX, Telefónica, Accor, Wal-Mart and IKEA. The authors propose two tests for the global strategist, one to use when a company is considering replicating a successful strategy in a new country, and the other to use when a company is seeking to acquire a new capability in a new market. 9

12 Wiengarten, Frank ISO certification and investments in environmental supply chain management practices: Identifying differences in motivation and adoption levels between Western European and North American companies Wiengarten, F.; Pagell, M.; Fynes, B. Journal of Cleaner Production (2012 IF=3.398; Q1 Eng. Envir.; Q1 Envir. Sci.) Elsevier Vol. 56, no. 1, 01/2013, p The adoption of an environmental management system (EMS) such as ISO is generally assumed to be part of a wider effort to reduce the supply chain's environmental impacts. EMS can be divided into externally certified systems such as ISO and investments in internal EMS programs. It has been suggested that the adoption and implementation patterns for these systems vary based on motivational differences. Furthermore, there is also evidence suggesting that these motivational differences might lead to differences in EMS investment patterns between organizations situated in North America and Western Europe. This research explores differences in EMS adoption and investments in North America and Western Europe to gain a greater understanding of companies' environmental motivations. More specifically, through survey data this research explores the differences in ISO certification and environmental supply chain investment levels between Western European and North American companies. Our results indicate that ISO is universally adopted as part of wider efforts to reduce supply chain environmental impacts, not as a legitimating tool. Wiengarten, Frank The impact of contextual factors on the efficacy of ISO 9000 adoption Lo, C.; Wiengarten, F.; Humphreys, P.; Yeung, A.; Cheng, E. Journal of Operations Management (2012 IF= 4.400; Q1 Manag. ; FT45) Elsevier Vol. 31, no. 5, 07/2013, p This study investigates the importance of contextual factors on the efficacy of ISO 9000 adoption. We explore the role of various contextual factors at the firm-level (i.e., technology intensity, labor productivity, and labor intensity) and industrylevel (i.e., industry efficiency level, industry competitiveness, industry sales growth, and industry ISO 9000 adoption level) that potentially impact the efficacy of ISO 9000 adoption. We carry out a hierarchical linear modeling (HLM) analysis based on objective financial data from 438 U.S. manufacturing firms. The results show that firms with low technology intensity, low labor productivity and high labor intensity reap more benefit from ISO 9000 adoption. Firms in industries with low efficiency levels, high competition, high sales growth and low ISO 9000 adoption levels also obtain more benefit from the adoption. Our research provides supporting evidence for the context-dependent proposition of ISO 9000 adoption. Given the significant costs and resources involved, it is crucial for operations managers to assess to what extent ISO 9000 might benefit their performance before embarking on the implementation process. 10

13 ARTICLES IN REFEREED JOURNALS (PEER-REVIEWED PUBLICATIONS) Abel Lluch, Xavier Análisis crítico de las excepciones procesales en la Ley de Enjuiciamiento Civil. Propuesta de lege ferenda Práctica de Tribunales: revista especializada de derecho procesal y mercantil La Ley No. 102, 05/2013, p El presente estudio analiza la regulación de las excepciones procesales en la Ley 1/2000, de 7 de enero, de Enjuiciamiento Civil (LEC), dado que la función saneadora es uno de los objetivos de la audiencia previa. Se inicia el estudio precisando el concepto de excepción processal, el orden de resolución de las excepciones procesales y la posibilidad de su resolución diferida, después de finalizada la audiencia previa. A continuación se analiza cada una de las excepciones proceales, su interpretación doctrinal y jurisprudencial, y las mejoras que pueden introducirse en la regulación legal. El estudio finaliza analizando el régimen de impugnación de la resolución de las excepciones procesales en la audiencia previa y recogiendo, en forma de propuesta de lege ferenda, la redacción de los artículos 416 a 425 de la LEC, con las mejoras legales razonadas y apuntades. Abel Lluch, Xavier La dosis de prueba: entre el common law y el civil law Doxa: Cuadernos de filosofía del derecho Universitat d'alacant (UA). Departament de Filosofia del Dret No. 35, 06/2013, p La decisión judicial se basa en un nivel de suficiencia probatoria (dosis de prueba). En los países anglosajones, se utilizan dos estándares de prueba. Por una parte, el beyond any reasonable doubt, basado en el principio que es preferible la absolución de muchos culpables a la condena de un solo inocente, utilizado bajo la formulación del beyond any reasonable doubt o satisfied so that you feel sure, destacándose en la práctica de los tribunales que no es tan importante la concreta fórmula utilizada cuanto el grado de convicción del jurado sobre la culpabilidad del acusado. Por otra parte, el preponderance of evidence, también conocido como balance of probabilities o preponderance of evidence, propio del proceso civil, y que puede enunciarse afirmando que ante varias hipótesis sobre la existencia de un hecho deberá escogerse aquella que tenga el grado más elevado de confirmación lógica (regla más probable que no). En los países del civil law no existe un equivalente a los estándares de prueba, y se utilizan reglas de valoración de la prueba, destacando entre ellas las reglas de la sana crítica, entendido como sistema de libre valoración motivado. También se han efectuado construcciones jurisprudenciales, como en el ámbito penal, la mínima actividad probatoria y como el coeficiente de elasticidad de la prueba. Los estándares de prueba y las reglas de valoración de la prueba deben concebirse como mecanismos que permiten objetivar y racionalizar el proceso autónomo y subjetivo de formación de la convicción judicial. 11

14 Abel Lluch, Xavier La función de proposición y admisión de prueba en la audiencia previa Estudios de Deusto Deusto Vol. 61, no. 1, 07/2013, p Una de las novedades de la ley 1/2000, de 7 de enero, de Enjuiciamiento Civil, ha sido la introducción de un trámite oral saneador, después de la fase de alegaciones, en la que el legislador ha concentrado una pluralidad de funciones, desde la función conciliadora a la función de proposición y admisión de prueba, pasando por la función saneadora y la función delimitadora de los términos del debate. En el presente artículo se analiza la función probatoria de la audiencia previa, y cada uno de los aspectos contenidos en los artículos 429 y 430 LEC, desde la forma y modo de proponer los medios de prueba, hasta los caracteres y presupuestos del juicio de admisión de los medios de prueba, pasando por la novedosa facultad de indicación de insuficiencia probatoria, para terminar con los aspectos relativos al señalamiento del juicio. Aguilera Vaqués, Ruth Firm family firms: Current debates in corporate governance in family firms Aguilera, R., Crespi Cladera, R. Journal of Family Business Strategy Elsevier Vol. 3, no. 2, 06/2012, p We reassess the effects of family ownership and strong family control on non-family minority and non-controlling shareholders. We argue that assumptions and interpretations regarding the cost and benefits of family ownership in the extant literature need to be understood relative to other firm governance arrangements. More specifically, we posit and examine the relevance of the private benefits of family control in two key circumstances: top executive succession and the nature of family business groups. Diverse outcomes are shown to be contingent on the national institutional settings where firms are located. Alfaro Faus, Manuel "Burbujas" y márketing: de la realidad a la utopía? Harvard Deusto Márketing & Ventas Deusto No. 116, 05/2013, p La burbuja inmobiliaria no es un fenómeno aislado. Estamos rodeados de otras "burbujas" no menos inquietantes. En diversidad de sectores y en distintas actividades, se aprecia un notable desajuste entre el volumen de productos y servicios que se ponen en circulación y la demanda real del mercado. Por qué no han servido los avances aplicados al mercado para evitar la creación de esas burbujas? 12

15 Dolan, Simon Predictors of the decision to retire among nurses in Spain Burke, R.; Dolan, S.; Fiksenbaum, L. International Journal of Nursing The International Journal of Nursing (IJN) Vol. 1, no. 2, 06/2013, p Background: Nurses typically retire in their late 50s and since nursing shortages exist in most countries understanding nursing staff decisions to retire might open up possibilities of encouraging and supporting them to remain in the workforce longer. Objective: This study examines potential predictors of retirement intentions amongst nurses working in Spain. Population: All registered nurses in Spain with 50 years old or more. Methods: Survey. Data were collected with the collaboration of the regional nursing associations in Spain using anonymous online questionnaires employed to nursing staff (n=497) for those who are 50 years or older. Results: Nurses indicated their interest in retiring, their planning for retirement, and their expectations for retiring. Results show that retirement intentions were higher in nursing staff that were older, experienced higher levels of burnout, indicated poorer levels of self-reported health, and reported greater job demands and more negative work attitudes (less affective commitment, job involvement, work engagement). The majority of these were "push" factors which are related to dissatisfaction in the workplace. Conclusion: Organizations can and should create age-friendly workplaces enabling them to cope with the nursing shortage and workplaces can be changed to better accommodate the needs and expectations of older employees. Dolan, Simon Lo que vale el trabajo en el sector público: Estudio exploratorio del significado de los valores organizacionales en el sector público en Perú Gabel Shemueli, R.; Yamada Fukusaki, G.; Dolan, S. Journal of Work and Organizational Psychology Elsevier Vol. 29, no. 3, 08/2013, p This exploratory study examines organizational values in the Peruvian public sector. These values were classified and rank ordered according to the tri-axial model under three main axes: ethical, economic, and emotional. A sample of 338 public servants in mid to high level positions participated in this study. The main results show that 42 out of the 62 values were classified in the three axes mentioned above and that all of the 5 dominant values belonged to the pragmatic axis. In addition, some variations in the classification of values due to demographic and organizational factors were identified. The conclusions and recommendations highlight the importance to continue studying the topic of values in the public sector, in order to understand their potential practical implications for people management. Dolan, Simon Managing by values: The leadership spirituality connection Dolan, S.; Altman, Y. People & Strategy Human Resource Planning Society (HRPS) Vol. 35, no. 4, 12/2012, p The article discusses the significance of management by values in defining a company's core culture and competitive strategy. It notes the need for leaders to build culture based on shared values and explains a proposed framework for understanding the organization's value system. The article clarifies the Tri-axial Model of Values which includes economicpragmatic values, ethical-social values, and emotional-developmental values. 13

16 Dolan, Simon Raich, Mario Coaching by values, entrepreneurship and care: A framework for reengineering an innovative and sustainable culture Kindai Management Review Kinki University Vol. 28, no. 2, 02/2013, p In this paper we present a model of coaching by values (CBV) as an important philosophical and practical framework for leaders enabling systemic culture reengineering in today's chaotic business and economic environment. We briefly discuss the evolution of management philosophy from what we call "management by instruction" (MBI) to "management by objectives" (MBO), and on to "management by values" (MBV). Assuming rules anchored in complexity theory, we extend the logic to propose an emerging concept of coaching by values (CBV) and a set of critical tools for effectively managing a values-based and innovation-induced corporate environment. We also present Raich double loop model of change to highlight the origins and possibilities presented to a a change agent in redesigning the culture of a given firm. It describes the three essential components that an effective change agent needs in creating a sustainable culture of success: a coherent concept, a clear methodology and some concrete tools. Ginés Castellet, Nuria Impugnación de acuerdos sociales y abuso de derecho: algunas reflexiones para el ordenamiento jurídico español a la luz de la experiencia francesa Revista de Derecho de Sociedades Aranzadi No. 40, 06/2013, p La invocación de la doctrina del abuso de derecho y de otras construcciones jurídicas más o menos próximas, tales como el abuso o la desviación de poder, la infracción del deber del respeto a la buena fe o incluso el fraude a la ley no es algo extraño en la formulación y resolución de los conflictos por parte no solo de los Tribunales (que los ventilan directamente) sino también por parte de los autores (que, evidentemente, no los resuelven de forma directa, pero intentan contribuir a ello con el ofrecimiento de análisis y soluciones). El propósito de este trabajo es adentrarse en este intricado panorama desde una visión más apegada al elemento abuso de derecho. Iglesias Bedós, Oriol Claves para innovar en marca de forma rentable y gestionar un portafolio sostenible Harvard Deusto Márketing & Ventas Deusto No. 116, 05/2013, p Innovación! Esta es sin duda una de las palabras más repetidas en las reuniones de altos ejecutivos, en las presentaciones de planes de marketing y en las juntas de accionistas. Y los directivos recurren a ella como la palanca fundamental que debe asegurar el crecimiento futuro sostenible de cualquier marca y/o empresa. Pero las preguntas clave que estos mismos directivos deberían hacerse en relación a la innovación son: Realmente la innovación siempre conlleva un incremento de la rentabilidad? Todas las innovaciones generan repercusiones positivas para la compañía? Ciertamente, la innovación en mercados maduros es extraordinariamente importante. En estos entornos, donde el nivel de competencia es muy alto y además una gran parte de las ofertas son bastante indiferenciadas, la innovación puede ayudarnos a generar una propuesta de valor diferenciada o a crear un nuevo mercado. Ahora bien, la investigación demuestra que la mayoría de innovaciones que se lanzan al mercado no consiguen aportar ninguno de estos dos beneficios y si importantes interferencias al buen funcionamiento de la empresa, así como un daño considerable a su cuenta de resultados. 14

17 Murillo Bonvehí, David CSR, SMES and Social Capital: An Empirical Study and Conceptual Reflection Murillo Bonvehí, D. ; Vallentin, S. Ramon Llull Journal of Applied Ethics Universitat Ramon Llull. Càtedra Ethos Vol. 3, no. 3, 12/2012, p This paper is a response to the opening of new lines of research on CSR and SMEs (Thompson & Smith, 1991; Spence, 1999; Moore & Smith, 2006; Spence, 2007). It seeks to explore the business case for CSR in this corporate segment. The paper, which is based on four case studies of medium-sized firms in the automotive sector, took the distinctive approach of trying to understand the nature of CSR-like activities developed not by best-in-class CSR-driven companies but by purely competitiveness-driven firms. The case studies provide explicit evidence that the CSR activities of SMEs and the notion of social capital are interrelated, turning social capital into a powerful instrument to better explain what academic literature has called silent CSR practices. The analysis that follows questions some of the basic tenets that underpin the branch of business ethics that deals with the nature of SMEs' approach to CSR. Four basic concerns, which take the form of propositions for further research, serve as the basis for this analysis: a) A definition of CSR that includes most of the actions taken by all companies in the territory contributes no academic value to the discipline b) Any study of the motivation behind these CSR actions must reflect their essentially pragmatic nature. Actions are linked to social values but also, more importantly, to the nature of the competitive environment c) Business ethics must seek common ground with other more sociological disciplines if it is to explain the reasons behind this type of action d) Any study of this kind of practice requires a dual approach: a) normative when using tools developed by CSR; and b) descriptive and instrumental using the notion of social capital. Pless, Nicola Maak, Thomas Emergent leadership and team engagement: An application of neuroscience technology and methods Waldman, D.A.; Pless, N.; Maak, T. Academy of Management Annual Meeting Proceedings Academy of Management (AOM) No. 73, 06/2013, p. 1-6 Although the topic of employee engagement has gained increasing attention in recent years, little is known about engagement in team settings. In the current study, we examined individual engagement, emergent leadership, and teamlevel engagement in 31 teams of MBA students who attempted to solve a case problem dealing with corporate social responsibility. Each team member read the case individually prior to beginning the team process, which then occurred over a 45-minute period. A feature of this study is the use of diverse methodologies to measure our key constructs. Individual engagement was measured psychometrically through self-ratings at the end of the team process. Then for each team, an emergent leader and non-leader were identified based on ratings (primarily in terms of transformational leadership) from fellow teammates at the conclusion of the process. During the team process, members were assessed neurologically using electroencephalogram technology to determine their level of engagement. Our findings show that when individuals are highly engaged, there is a tendency for teammates to view them as leaders, rather than non-leaders. Further, emergent leadership is associated with a higher level of team-level engagement, measured neurologically, on the part of teammates when leaders are speaking. Conversely, less team-level engagement occurs when non-leaders speak. Our findings have implications not only for the engagement literature, but also for increasing organizational research that is attempting to incorporate neuroscience technology and methods. 15

18 Sanchez Monasterio, Manu Casaburi, Ivana Dominar las redes sociales chinas Harvard Deusto Márketing & Ventas Deusto No. 115, 03/2013, p Para la clase media alta china, la marca occidental no existe si no está en RenRen (el Facebook chino) o Sina Weibo (el Twitter chino). Conocer los mecanismos de las redes sociales del país asiático nos permitirá adentrarnos en un mercado de millones de consumidores. Cualquier empresa que quiera tener éxito en el mercado chino debe estar presente de manera activa en las redes sociales del país, por ejemplo, RenRen, Youku o Sina Weibo. Éstas tienen una tremenda influencia en el proceso de compra del consumidor, en una red que cuenta con 817 millones de usuarios. Apostar por los bloggers de referencia y satisfacer las necesidades de los usuarios que utilizan smartphones nos ayudará a tener una marca líder. Este articulo define el perfil del consumidor más activo en redes sociales en China así como la forma de achinar la oferta en los diferentes canales digitales. Sierra Olivera, Vicenta User satisfaction as the foundation of the success following an ERP adoption: An empirical study from Latin America Maldonado Beltrán, M.; Sierra Olivera, V. International Journal of Enterprise Information Systems IGI Global Vol. 9, no. 3, 08/2013, p Enterprise Resource Planning (ERP) adoptions keep consolidating as a critical IT initiative in developing regions. Although Latin America has exhibited lately the largest growth in terms of ERP adoption rate worldwide, there is a gap in the literature focused in examining the success and underlying causes of such adoptions there. This study develops and tests a theoretical model proposing factors that determine the success of ERP Latin American adoptions. A qualitative exploration proposes a model which is corroborated empirically with data from 49 firms using Structural Equations Modeling. The results suggest that User Satisfaction is the foundation for the success and its key role as a mediator between ERP Ease of Use capacities, Formal Communication Program, Project Implementation Success and the Success of the Adoption is also introduced. These results are compared with existing studies and the implications of the findings for research and practice are discussed. Singh, Jatinder Jit A special emphasis and look at the emotional side of ethical decision-making Vitell, S.; King, R.; Singh, J. AMS Review Springer Vol. 3, no.2, 06/2013, p An overwhelming preponderance of the literature in marketing and consumer ethics assumes that decision makers follow cognitive, rational processes. While this is certainly a logical and valid approach to this topic, it tends to overlook an important aspect of ethical decision making, namely the decision maker's emotions or emotional state. Recently some scholars have begun to examine this "other side" of ethical decision making. Thus the current paper examines the literature regarding the role of emotions in ethical decision making, providing both an examination and synthesis of this literature. The paper culminates in both a theoretical model as well as testable research propositions. 16

19 Valls Giménez, Josep F. Parera Olm, Antoni Cuatro casos de innovación hotelera Valls Giménez, J.; Parera Olm, A.; Sánchez, C. Harvard Deusto Business Review Deusto No. 224, 06/2013, p Meliá ha flexibilizado su modelo de distribución y ha convertido Melia.com en el canal de venta más rentable del grupo. Iberostar ha optado por expandirse hacia Brasil y el Caribe. Barceló ha apostado fuerte por la gestión de personas (con programas de desarrollo directivo y planes de formación continua). Mientras que Riu ha lanzado su app en Facebook. Son algunas de las acciones con las que cuatro de los principales grupos hoteleros españoles se han enfrentado a la crisis. Aunque existen diferentes visiones entre ellos, la innovación ha sido su denominador común. 17

20 ARTICLES IN OTHER RELEVANT JOURNALS Abel Lluch, Xavier La provisión de fondos del perito y la necesidad de su reforma legal Iuris: Actualidad y Práctica del Derecho Madrid: La Ley No. 191, 05/2013, p En este artículo se analiza la regulación de la provisión de fondos en la Ley 1/2000, de 7 de enero de Enjuiciamiento Civil, y se opta por extraer la regulación de la provisión fondos del actual artículo LEC y dotarle de autonomía en el artículo separado de la LEC, de mayor contenido que el actual y con una propuesta de lege ferenda. Abel Lluch, Xavier La función conciliadora en la audiencia previa: presupuestos, facultades judiciales y límites Revista Jurídica Valenciana Valencia: Associació de Juristes Valencians (AJV) No. 30, 07/2013, p Este artículo se centra en una de las funciones de la audiencia previa, la función conciliadora, y partiendo de la parquedad de la regulación legal (arts. 415 y LEC) se intenta analizar asapectos sobre los que el legislador ha guardado silencio o apenas aparecen regulados. En particular, los presupuestos para que pueda existir conciliación. Entre las facultades judiciales en la conciliación se enumeran la facultad de comprobar la subsistencia del litigio, la facultad de exhortar a las partes para que alcancen un acuerod, la facultad de centrar la controversia y la facultad de suspender las actuaciones para propiciar un acuerdo entre las partes. Y como límites a la facultad de conciliar se señalan los de no alterar las pretensiones de las partes ni los hechos alegados por las partes, no imponer un acuerdo, no prejuzgar la cuestión y no utilizar técnicas coercitivas. Abel Lluch, Xavier Límites del derecho a la prueba en la pericial y el interrogatorio de testigos Diario La Ley. Especial Cuadernos de Probática y Derecho Probatorio Madrid: La Ley No. 8119, 07/2013, p Este artículo, y a partir de un comentario a la Sentencia del Tribunal Supremo, Sala de lo Civil, de 18 de julio de 2012 (Ponente. Dº Rafael Gimeno-Bayón Cobos) se abordan los límites de la prueba, en especial de la pericial y el interrogatorio de testigos y la relación entre la institución de la carga de la prueba y el principio de elasticidad de la prueba. 18

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