Thinking First. But is this how it always works? Is that how you made your latest decision at work? María Fonseca Paredes

Transcripción

1 Decision Making

2 Thinking First But is this how it always works? Is that how you made your latest decision at work?

3 Seeing First q Preparation has to come first. As Louis Pasteur put it, Chance favors the prepared mind q Deep knowledge, usually developed over years, is followed by incubation, during which the unconscious mind meditate over the issue. q Then, with luck, there is that flash of illumination, the insight. q The conscious mind returns later to make the logical argument the verification. q Great insights may be rare, but what industry cannot trace its origins to one or more of them? Moreover, little insights occur to all of us all the time. No one should accept any approach to decision making that ignores insight.

4 Doing First But what if you can t see it, or think it, very clearly? Then you have to just do it try something. Maybe thinking, even seeing, will follow. You have to probe, grope, and learn your way into what works: discover your solution. In other words, we don t just think in order to act, we also act in order to think. Let s say you find yourself marooned on a strange island. You can t think yourself out of this situation, so you try things walk here, taste that, discover things, and you learn your way. Can you think of examples of doing first as an approach to decision making in your own experiences? Did it work?

5 Finding a Mate How did you do it? Anyone for thinking first?! Arranged marriages in India are kind of like that. Who s for seeing first? love at first sight And what about doing first? We ll let you discuss the nature and consequences of that!

6 Characteristics of the three Approaches

7 Decision Making H. Mintzberg.

8 H. Mintzberg.

9 H. Mintzberg.

10 Strategic Thinking & Innovative Business Vision New Life Styles New Economy Strategic Bets Core Competencies Strengths Key Resources Business Model Design

11 Nuevas Estrategias? Chan Kim and Mauborgne

12 Strategy, Innovation & Learning (Gómez) LOW Consensus HIGH Methods, Systems Procedures, ISOs Ind. Engr. Org. Comfort Management of Ambiguity, Complexity Uncertainty Unknown Lack of order Anarchy HIGH Traditional Knowledge and Skills Conservative thinking and Performance, Low Cost, High Efficiency Certainty Risk Management Dilemas, Paradox, Predicting Leadership & Management?? VL LOW

13 Hacia una Economía Basada en el Conocimiento Capacidades (core capabilities) Oportunidades y tendencias Competitividad Innovación ü Globalización ü Rápido cambio tecnológico ü Diversidad de mercados Conocimiento Generación de valor Relaciones Sociales: Clientes Proveedores Colegas Instituciones educativas R&D Aprendizaje continuo Individual: Formal Informal Incidental Grupal: Organizacional Intraorganizacional Regional Global

14 Talento Humano Producen:... Ideas Conocimientos... Decisiones Talento... Soluciones Habilidades Que generan valor económico en la organización Competencias

15 Capital Intelectual y Humano p Combinación de activos intangibles (Brooking) p Conocimientos, experiencias, tecnología organizacional y relaciones con los clientes que otorgan una ventaja competitiva (Edvinsson and Malone) p Conocimiento convertido en ingresos (Sullivan) p C. Humano. Conocimiento, capacidades y competencias contenidas en los individuos que son relevantes para la actividad económica (OECD)

16 La Sociedad del Conocimiento (Drucker) p Las organizaciones, y de igual forma, los individuos, deberán: n Construir prácticas para gestionar su propia transformación n Abandonar el conocimiento obsoleto n Aprender a crear conocimiento a través de la mejora continua, el desarrollo de nuevas aplicaciones y la innovación (entendida como un proceso organizacional o personal) p Se propone la búsqueda de una ventaja competitiva sostenible basada en RECURSOS

17 Cultura en el Entorno p Qué rol juega la cultura en el desarrollo de la sociedad del conocimiento? n Barreras n Facilitadores p Supone un deseo de compartir p Colaboración p Responsabilidades y compromisos p Reconocimiento y valoración