TECHNICAL SERVICE POINTER

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1 TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W Action Required: Informational/Mandatory Release Date: April 2014 Kitchen Products Gas Freestanding Range with Aqua-Lift Oven and Direct Spark Ignition (DSI) System Models: See Model List on last Page Concern: Under certain circumstances the Bake burner may not ignite. Sparking is taking place but flame is not established. Cause: Spark not reaching the bake burner tube ignition point. The 2 main concerns are inadequate grounding of the oven burner tube and possible impingement of the Bake/Direct Spark Ignition board wiring harness. Correction: Order and install a burner service kit # W The kit will include a new bake burner and new bake and broil wiring harnesses. The bake burner will be mounted differently and the wiring harness will have a different outer sheath. Installation instructions will be included. ALL POINTERS ONLINE: To receive pointers by , or to edit or delete a current address, go to Past Production under certain conditions the burner support may come off the back of the burner. Current Production and Field fix burner support removed and burner tube being supported by new designed support bracket and screw. Page 1 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.

2 TECHNICAL SERVICE POINTER For Immediate Attention of Your Service Department Technical Service Pointer #: W Action Required: Informational/Mandatory Release Date: April 2014 Kitchen Products AGR5844VDB0 MGR7662WW2 MGR8674AB0 GFG461LVQ3 WFG361LVD0 WFG374LVB1 WFG710H0AE1 AGR5844VDB1 MGR7665WB0 MGR8674AB1 GFG461LVT1 WFG361LVD1 WFG374LVB2 WFG710H0AH1 AGR5844VDD0 MGR7665WB1 MGR8674AS0 GFG464LVQ0 WFG361LVD2 WFG374LVB3 WFG710H0AS1 AGR5844VDD1 MGR7665WB2 MGR8674AS1 GFG471LVB1 WFG361LVD3 WFG374LVD0 WFG714HLAS0 AGR5844VDS0 MGR7665WS0 MGR8674AW0 GFG471LVQ3 WFG361LVQ0 WFG374LVD1 WFG714HLAS1 AGR5844VDS1 MGR7665WS1 MGR8674AW1 GFG474LVS1 WFG361LVQ1 WFG374LVQ0 WFG720H0AS0 AGR5844VDW0 MGR7665WS2 MGR8700DB0 GFG461LVB2 WFG361LVQ2 WFG374LVQ1 WFG720H0AS1 AGR5844VDW1 MGR7665WW0 MGR8700DE0 GFG461LVS0 WFG361LVQ3 WFG374LVQ2 AGR6011VDB0 MGR7665WW1 MGR8700DH0 GFG461LVT2 WFG361LVS0 WFG374LVQ3 KGRS202BBL0 AGR6011VDB1 MGR7665WW2 MGR8700DS0 GFG464LVQ1 WFG361LVS1 WFG374LVS0 KGRS202BSS0 AGR6011VDS0 MGR7775WB0 MGR8700DW0 GFG471LVB2 WFG361LVS2 WFG374LVS1 KGRS202BWH0 AGR6011VDS1 MGR7775WB1 MGR8775AB0 GFG471LVS0 WFG361LVS3 WFG374LVS2 KGRS303BBL0 AGR6011VDW0 MGR7775WB2 MGR8775AB1 GFG461LVB3 WFG361LVT0 WFG374LVS3 KGRS303BSS0 AGR6011VDW1 MGR7775WS0 MGR8775AS0 GFG461LVS1 WFG361LVT1 WFG381LVB0 KGRS303BWH0 MGR7775WS1 MGR8775AS1 GFG461LVT3 WFG361LVT2 WFG381LVB1 KGRS306BSS0 MGR7661WB0 MGR7665WS1 MGR8775AW0 GFG464LVS0 WFG361LVT3 WFG381LVB2 KGRS306BSS1 MGR7661WB1 MGR7665WS2 MGR8775AW1 GFG471LVB3 WFG366LVB0 WFG381LVB3 KGRS308BSS0 MGR7661WB2 MGR7665WW0 MGR8800DE0 GFG471LVS1 WFG366LVQ0 WFG381LVQ0 KGRS308BSS1 MGR7661WS0 MGR7665WW1 MGR8800DH0 GFG461LVQ0 WFG366LVS0 WFG381LVQ1 MGR7661WS1 MGR7665WW2 MGR8800DS0 GFG461LVS2 WFG366LVT0 WFG381LVQ2 TGS325VB0 MGR7661WS2 MGR7775WB0 MGR8880AB0 GFG464LVB0 WFG371LVB0 WFG381LVQ3 TGS325VB1 MGR7661WW0 MGR7775WB1 MGR8880AB1 GFG464LVS1 WFG371LVB1 WFG381LVS0 TGS325VB2 MGR7661WW1 MGR7775WB2 MGR8880AS0 GFG471LVQ0 WFG371LVB2 WFG381LVS1 TGS325VQ0 MGR7661WW2 MGR7775WS0 MGR8880AS1 GFG471LVS2 WFG371LVB3 WFG381LVS2 TGS325VQ1 MGR7662WB0 MGR7775WS1 MGR8880AW0 GFG461LVQ1 WFG371LVD0 WFG381LVS3 TGS325VQ2 MGR7662WB1 MGR7775WS2 MGR8880AW1 GFG461LVS3 WFG371LVD1 WFG510S0AB0 TGS325VT0 MGR7662WB2 MGR7775WW0 GFG464LVB1 WFG371LVQ0 WFG510S0AD0 TGS325VT1 MGR7662WQ0 MGR7775WW1 GFG461LVB0 GFG464LVS2 WFG371LVQ1 WFG510S0AS0 TGS325VT2 MGR7662WQ1 MGR7775WW2 GFG461LVQ2 GFG471LVQ1 WFG371LVQ2 WFG510S0AT0 TGS326VD0 MGR7662WQ2 MGR8600DE0 GFG461LVT0 GFG471LVS3 WFG371LVQ3 WFG510S0AW0 TGS326VD1 MGR7662WS0 MGR8600DH0 GFG464LVB2 WFG371LVS0 WFG540H0AB0 TGS326VD2 MGR7662WS1 MGR8600DS0 GFG471LVB0 WFG361LVB0 WFG371LVS1 WFG540H0AE0 MGR7662WS2 MGR8670AB0 GFG471LVQ2 WFG361LVB1 WFG371LVS2 WFG540H0AH0 MGR7662WW0 MGR8670AS0 GFG474LVS0 WFG361LVB2 WFG371LVS3 WFG540H0AS0 MGR7662WW1 MGR8670AW0 GFG461LVB1 WFG361LVB3 WFG374LVB0 WFG540H0AW0 All Code Dates Page 2 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.

3 BULLETIN TECHNIQUE DE SERVICE Marques concernées Pour communication immédiate au département Service Bulletin technique n : W Action : À titre informatif/obligatoire Date de publication : Avril 2014 Produits de cuisine Cuisinière autoportante à gaz avec four Aqua-Lift et système d allumage direct DSI Modèles : voir la liste des modèles en dernière page Problème : Dans certaines circonstances, le brûleur du four ne s allume pas. Des étincelles se forment, mais la flamme n apparaît pas. Cause : L étincelle n atteint pas le point d allumage du brûleur tubulaire du four. Les 2 pistes principales sont une mise à la terre incorrecte du brûleur tubulaire du four et ses éventuelles conséquences sur le faisceau de câblage de la carte d allumage direct par étincelle (DSI)/du four. Correction : Commander et installer une trousse de réparation de brûleur n W Elle contient un brûleur de four neuf et des câblages neufs pour four et gril. Le brûleur du four est monté différemment et le câblage possède une autre gaine extérieure. Des instructions d installation sont fournies. TOUS LES BULLETINS EN LIGNE : Pour recevoir les bulletins par courriel, ou pour modifier ou supprimer une adresse de courriel, consulter Page 1 Production antérieure : dans certaines conditions, le support du brûleur peut se détacher de l arrière du brûleur. Trou traversant la paroi arrière Production actuelle et réparation sur site : support de brûleur éliminé et brûleur tubulaire fixé par une nouvelle patte de montage vissée. Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.

4 BULLETIN TECHNIQUE DE SERVICE Pour communication immédiate au département Service Bulletin technique n : W Action : À titre informatif/obligatoire Date de publication : Avril 2014 Produits de cuisine AGR5844VDB0 MGR7662WW2 MGR8674AB0 GFG461LVQ3 WFG361LVD0 WFG374LVB1 WFG710H0AE1 AGR5844VDB1 MGR7665WB0 MGR8674AB1 GFG461LVT1 WFG361LVD1 WFG374LVB2 WFG710H0AH1 AGR5844VDD0 MGR7665WB1 MGR8674AS0 GFG464LVQ0 WFG361LVD2 WFG374LVB3 WFG710H0AS1 AGR5844VDD1 MGR7665WB2 MGR8674AS1 GFG471LVB1 WFG361LVD3 WFG374LVD0 WFG714HLAS0 AGR5844VDS0 MGR7665WS0 MGR8674AW0 GFG471LVQ3 WFG361LVQ0 WFG374LVD1 WFG714HLAS1 AGR5844VDS1 MGR7665WS1 MGR8674AW1 GFG474LVS1 WFG361LVQ1 WFG374LVQ0 WFG720H0AS0 AGR5844VDW0 MGR7665WS2 MGR8700DB0 GFG461LVB2 WFG361LVQ2 WFG374LVQ1 WFG720H0AS1 AGR5844VDW1 MGR7665WW0 MGR8700DE0 GFG461LVS0 WFG361LVQ3 WFG374LVQ2 AGR6011VDB0 MGR7665WW1 MGR8700DH0 GFG461LVT2 WFG361LVS0 WFG374LVQ3 KGRS202BBL0 AGR6011VDB1 MGR7665WW2 MGR8700DS0 GFG464LVQ1 WFG361LVS1 WFG374LVS0 KGRS202BSS0 AGR6011VDS0 MGR7775WB0 MGR8700DW0 GFG471LVB2 WFG361LVS2 WFG374LVS1 KGRS202BWH0 AGR6011VDS1 MGR7775WB1 MGR8775AB0 GFG471LVS0 WFG361LVS3 WFG374LVS2 KGRS303BBL0 AGR6011VDW0 MGR7775WB2 MGR8775AB1 GFG461LVB3 WFG361LVT0 WFG374LVS3 KGRS303BSS0 AGR6011VDW1 MGR7775WS0 MGR8775AS0 GFG461LVS1 WFG361LVT1 WFG381LVB0 KGRS303BWH0 MGR7775WS1 MGR8775AS1 GFG461LVT3 WFG361LVT2 WFG381LVB1 KGRS306BSS0 MGR7661WB0 MGR7665WS1 MGR8775AW0 GFG464LVS0 WFG361LVT3 WFG381LVB2 KGRS306BSS1 MGR7661WB1 MGR7665WS2 MGR8775AW1 GFG471LVB3 WFG366LVB0 WFG381LVB3 KGRS308BSS0 MGR7661WB2 MGR7665WW0 MGR8800DE0 GFG471LVS1 WFG366LVQ0 WFG381LVQ0 KGRS308BSS1 MGR7661WS0 MGR7665WW1 MGR8800DH0 GFG461LVQ0 WFG366LVS0 WFG381LVQ1 MGR7661WS1 MGR7665WW2 MGR8800DS0 GFG461LVS2 WFG366LVT0 WFG381LVQ2 TGS325VB0 MGR7661WS2 MGR7775WB0 MGR8880AB0 GFG464LVB0 WFG371LVB0 WFG381LVQ3 TGS325VB1 MGR7661WW0 MGR7775WB1 MGR8880AB1 GFG464LVS1 WFG371LVB1 WFG381LVS0 TGS325VB2 MGR7661WW1 MGR7775WB2 MGR8880AS0 GFG471LVQ0 WFG371LVB2 WFG381LVS1 TGS325VQ0 MGR7661WW2 MGR7775WS0 MGR8880AS1 GFG471LVS2 WFG371LVB3 WFG381LVS2 TGS325VQ1 MGR7662WB0 MGR7775WS1 MGR8880AW0 GFG461LVQ1 WFG371LVD0 WFG381LVS3 TGS325VQ2 MGR7662WB1 MGR7775WS2 MGR8880AW1 GFG461LVS3 WFG371LVD1 WFG510S0AB0 TGS325VT0 MGR7662WB2 MGR7775WW0 GFG464LVB1 WFG371LVQ0 WFG510S0AD0 TGS325VT1 MGR7662WQ0 MGR7775WW1 GFG461LVB0 GFG464LVS2 WFG371LVQ1 WFG510S0AS0 TGS325VT2 MGR7662WQ1 MGR7775WW2 GFG461LVQ2 GFG471LVQ1 WFG371LVQ2 WFG510S0AT0 TGS326VD0 MGR7662WQ2 MGR8600DE0 GFG461LVT0 GFG471LVS3 WFG371LVQ3 WFG510S0AW0 TGS326VD1 MGR7662WS0 MGR8600DH0 GFG464LVB2 WFG371LVS0 WFG540H0AB0 TGS326VD2 MGR7662WS1 MGR8600DS0 GFG471LVB0 WFG361LVB0 WFG371LVS1 WFG540H0AE0 MGR7662WS2 MGR8670AB0 GFG471LVQ2 WFG361LVB1 WFG371LVS2 WFG540H0AH0 MGR7662WW0 MGR8670AS0 GFG474LVS0 WFG361LVB2 WFG371LVS3 WFG540H0AS0 MGR7662WW1 MGR8670AW0 GFG461LVB1 WFG361LVB3 WFG374LVB0 WFG540H0AW0 Tous les codes de date Page 2 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.

5 BOLETÍN DE SERVICIO TÉCNICO Marcas afectadas Para la atención inmediata de su Departamento de servicio Boletín de servicio técnico N : W Acción requerida: Informativo/obligatorio Fecha de publicación: Abril de 2014 Productos de cocina Estufa autónoma a gas con horno Aqua-Lift y sistema de encendido de chispa directa (DSI) Modelos: Vea la Lista de modelos en la última página Queja: Bajo ciertas circunstancias, el quemador para hornear no siempre se enciende. Hay chispa, pero no se produce llama. Causa: La chispa no alcanza el punto de encendido del tubo del quemador para hornear. Los principales 2 problemas son la inadecuada conexión a tierra del tubo del quemador del horno y el posible contacto del arnés de cableado del tablero de Encendido de chispa directa para hornear. Corrección: Ordene e instale un juego de servicio de quemador # W El juego incluye un nuevo quemador para hornear y nuevos arneses de cableado para hornear y asar a la parrilla. El quemador para hornear se montará de un modo diferente y el arnés de cableado tendrá una cubierta exterior diferente. Se incluirán las instrucciones de instalación. TODOS LOS BOLETINES EN LÍNEA: Para recibir boletines por correo electrónico o para editar o borrar una dirección de correo electrónico usada actualmente, visite Página 1 Producción anterior: bajo ciertas condiciones, el soporte del quemador podía salirse de la parte posterior del quemador a través del orificio de la pared posterior. Producción actual y arreglo en campo: se quitó el soporte del quemador y el tubo del quemador se encuentra sostenido por un soporte de apoyo y tornillo de diseño nuevo. Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.

6 BOLETÍN DE SERVICIO TÉCNICO Para la atención inmediata de su Departamento de servicio Boletín de servicio técnico N : W Acción requerida: Informativo/obligatorio Fecha de publicación: Abril de 2014 Productos de cocina AGR5844VDB0 MGR7662WW2 MGR8674AB0 GFG461LVQ3 WFG361LVD0 WFG374LVB1 WFG710H0AE1 AGR5844VDB1 MGR7665WB0 MGR8674AB1 GFG461LVT1 WFG361LVD1 WFG374LVB2 WFG710H0AH1 AGR5844VDD0 MGR7665WB1 MGR8674AS0 GFG464LVQ0 WFG361LVD2 WFG374LVB3 WFG710H0AS1 AGR5844VDD1 MGR7665WB2 MGR8674AS1 GFG471LVB1 WFG361LVD3 WFG374LVD0 WFG714HLAS0 AGR5844VDS0 MGR7665WS0 MGR8674AW0 GFG471LVQ3 WFG361LVQ0 WFG374LVD1 WFG714HLAS1 AGR5844VDS1 MGR7665WS1 MGR8674AW1 GFG474LVS1 WFG361LVQ1 WFG374LVQ0 WFG720H0AS0 AGR5844VDW0 MGR7665WS2 MGR8700DB0 GFG461LVB2 WFG361LVQ2 WFG374LVQ1 WFG720H0AS1 AGR5844VDW1 MGR7665WW0 MGR8700DE0 GFG461LVS0 WFG361LVQ3 WFG374LVQ2 AGR6011VDB0 MGR7665WW1 MGR8700DH0 GFG461LVT2 WFG361LVS0 WFG374LVQ3 KGRS202BBL0 AGR6011VDB1 MGR7665WW2 MGR8700DS0 GFG464LVQ1 WFG361LVS1 WFG374LVS0 KGRS202BSS0 AGR6011VDS0 MGR7775WB0 MGR8700DW0 GFG471LVB2 WFG361LVS2 WFG374LVS1 KGRS202BWH0 AGR6011VDS1 MGR7775WB1 MGR8775AB0 GFG471LVS0 WFG361LVS3 WFG374LVS2 KGRS303BBL0 AGR6011VDW0 MGR7775WB2 MGR8775AB1 GFG461LVB3 WFG361LVT0 WFG374LVS3 KGRS303BSS0 AGR6011VDW1 MGR7775WS0 MGR8775AS0 GFG461LVS1 WFG361LVT1 WFG381LVB0 KGRS303BWH0 MGR7775WS1 MGR8775AS1 GFG461LVT3 WFG361LVT2 WFG381LVB1 KGRS306BSS0 MGR7661WB0 MGR7665WS1 MGR8775AW0 GFG464LVS0 WFG361LVT3 WFG381LVB2 KGRS306BSS1 MGR7661WB1 MGR7665WS2 MGR8775AW1 GFG471LVB3 WFG366LVB0 WFG381LVB3 KGRS308BSS0 MGR7661WB2 MGR7665WW0 MGR8800DE0 GFG471LVS1 WFG366LVQ0 WFG381LVQ0 KGRS308BSS1 MGR7661WS0 MGR7665WW1 MGR8800DH0 GFG461LVQ0 WFG366LVS0 WFG381LVQ1 MGR7661WS1 MGR7665WW2 MGR8800DS0 GFG461LVS2 WFG366LVT0 WFG381LVQ2 TGS325VB0 MGR7661WS2 MGR7775WB0 MGR8880AB0 GFG464LVB0 WFG371LVB0 WFG381LVQ3 TGS325VB1 MGR7661WW0 MGR7775WB1 MGR8880AB1 GFG464LVS1 WFG371LVB1 WFG381LVS0 TGS325VB2 MGR7661WW1 MGR7775WB2 MGR8880AS0 GFG471LVQ0 WFG371LVB2 WFG381LVS1 TGS325VQ0 MGR7661WW2 MGR7775WS0 MGR8880AS1 GFG471LVS2 WFG371LVB3 WFG381LVS2 TGS325VQ1 MGR7662WB0 MGR7775WS1 MGR8880AW0 GFG461LVQ1 WFG371LVD0 WFG381LVS3 TGS325VQ2 MGR7662WB1 MGR7775WS2 MGR8880AW1 GFG461LVS3 WFG371LVD1 WFG510S0AB0 TGS325VT0 MGR7662WB2 MGR7775WW0 GFG464LVB1 WFG371LVQ0 WFG510S0AD0 TGS325VT1 MGR7662WQ0 MGR7775WW1 GFG461LVB0 GFG464LVS2 WFG371LVQ1 WFG510S0AS0 TGS325VT2 MGR7662WQ1 MGR7775WW2 GFG461LVQ2 GFG471LVQ1 WFG371LVQ2 WFG510S0AT0 TGS326VD0 MGR7662WQ2 MGR8600DE0 GFG461LVT0 GFG471LVS3 WFG371LVQ3 WFG510S0AW0 TGS326VD1 MGR7662WS0 MGR8600DH0 GFG464LVB2 WFG371LVS0 WFG540H0AB0 TGS326VD2 MGR7662WS1 MGR8600DS0 GFG471LVB0 WFG361LVB0 WFG371LVS1 WFG540H0AE0 MGR7662WS2 MGR8670AB0 GFG471LVQ2 WFG361LVB1 WFG371LVS2 WFG540H0AH0 MGR7662WW0 MGR8670AS0 GFG474LVS0 WFG361LVB2 WFG371LVS3 WFG540H0AS0 MGR7662WW1 MGR8670AW0 GFG461LVB1 WFG361LVB3 WFG374LVB0 WFG540H0AW0 Todas las fechas de código Página 2 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.