TECHNICAL SERVICE POINTER

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1 TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W A Action Required: Informational/Mandatory Release Date: April, 2016 Refrigeration Products KitchenAid Built-In Refrigerators Control Board W or Replacement Models: See attached page Serial Numbers: All Serial Numbers beginning with Q or S Q = LaVergne Manufacturing; S = Fort Smith Manufacturing Possible Concern: Depending upon the model, control boards W or are no longer available as a stand-alone component. The control boards are used in select KitchenAid built-in refrigerators Potential Cause: Any problem requiring replacement of Control Board W or Correction: Using model list on following page, order and install appropriate Service Kit. Note: This Service Pointer addresses Control Board W or replacement for Built-in models Only. Service Pointer W addresses Control Board W replacement for Counter Depth models. ALL POINTERS ONLINE: To receive pointers by , or to edit or delete a current address, go to Page 1 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.

2 TECHNICAL SERVICE POINTER For Immediate Attention of Your Service Department Technical Service Pointer #: W A Action Required: Informational/Mandatory Release Date: April, 2016 Refrigeration Products (W ) Models requiring Service Kit W KBLC36FM*01 KBLV36FP*01 KBRV36FP*01 KSSC42FM*03 KSSO36FM*02 KSSO42QM*02 KSSO48QM*01 KSSS36FM*02 KBLC36FM*02 KBLV36FP*02 KBRV36FP*02 KSSC42QM*01 KSSO36FM*03 KSSO42QM*03 KSSO48QM*02 KSSS36FM*01 KBLO36FM*01 KBRC36FM*01 KBRV36FP*01 KSSC42QM*02 KSSO36QM*01 KSSO42QM*01 KSSP36QM*01 KSSS42QM*03 KBLO36FM*02 KBRC36FM*02 KBRV36FP*02 KSSC42QM*03 KSSO36QM*02 KSSO42QM*01 KSSP36QM*02 KSSS48FM*03 KBLP36FM*01 KBRO36FM*01 KSSC36FM*01 KSSC42QM*01 KSSO36QM*03 KSSO42QM*02 KSSP36QM*03 KSSV42FM*03 KBLP36FM*02 KBRO36FM*02 KSSC36FM*02 KSSC48FM*01 KSSO36QM*01 KSSO48FM*01 KSSP42QM*01 KBLS36FM*01 KBRP36FM*01 KSSC36FM*03 KSSC48FM*02 KSSO36QM*01 KSSO48FM*02 KSSP42QM*02 KBLS36FM*02 KBRP36FM*02 KSSC36QM*01 KSSC48FM*03 KSSO36QM*02 KSSO48FM*03 KSSP42QM*03 KBLS36FM*01 KBRS36FM*01 KSSC36QM*02 KSSC48QM*01 KSSO42FM*01 KSSO48QM*01 KSSP48QM*01 KBLS36FM*02 KBRS36FM*02 KSSC36QM*03 KSSC48QM*02 KSSO42FM*02 KSSO48QM*02 KSSP48QM*02 KBLV36FP*01 KBRS36FM*01 KSSC42FM*01 KSSC48QM*03 KSSO42FM*03 KSSO48QM*03 KSSP48QM*03 KBLV36FP*02 KBRS36FM*02 KSSC42FM*02 KSSO36FM*01 KSSO42QM*01 KSSO48QM*01 KSSS36FM*01 ( ) Models requiring Service Kit W KBLC36FK*00 KBLS36FK*00 KBLS36FM*00 KBRO36FM*00 KBRS36FK*01 KSSC36FK*02 KSSC42FM*00 KSSC48FM*00 KBLC36FK*01 KBLS36FK*01 KBLS36FM*00 KBRP36FK*00 KBRS36FK*02 KSSC36FM*00 KSSC42QK*00 KSSC48QK*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRP36FK*01 KBRS36FK*00 KSSC36QK*00 KSSC42QK*01 KSSC48QK*01 KBLC36FK*00 KBLS36FK*00 KBRC36FK*01 KBRP36FK*02 KBRS36FK*01 KSSC36QK*01 KSSC42QK*02 KSSC48QK*02 KBLC36FK*01 KBLS36FK*01 KBRC36FK*02 KBRP36FM*00 KBRS36FK*02 KSSC36QK*02 KSSC42QM*00 KSSC48QM*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KBRS36FM*00 KSSC36QM*00 KSSC42QM*00 KSSO36FM*00 KBLC36FM*00 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KBRS36FM*00 KSSC42FK*00 KSSC48FK*00 KSSO36QM*00 KBLO36FM*00 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KSSO36QM*00 KBLP36FK*00 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 KSSO42FM*00 KBLP36FK*01 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KSSC36FK*02 KSSC42FK*00 KSSC48FK*00 KBLP36FK*02 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KBLP36FM*00 KBLS36FK*02 KBRC36FM*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 Page 2 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.

3 BULLETIN TECHNIQUE Marques concernées Pour communication immédiate au département Service Bulletin technique n : W A Action : À titre informatif/obligatoire Date de publication : Avril 2016 Produits de réfrigération Réfrigérateurs encastrés KitchenAid Remplacement de la carte de commande W ou Modèles : Voir page jointe Numéros de série : Tous les numéros de série commençant par Q ou S. Q = fabrication à LaVergne; S = fabrication à Fort Smith Problème potentiel : En fonction du modèle, les cartes de commande W ou ne sont plus disponibles comme composants autonomes. Les cartes de commande sont utilisées dans certains réfrigérateurs encastrés KitchenAid. Cause possible : Tout problème nécessitant le remplacement de la carte de contrôle W ou Correction : Commander et installer l'ensemble de dépannage approprié en se référant à la liste des modèles à la page suivante. Remarque : Ce bulletin concerne uniquement le remplacement de la carte de commande W ou pour les modèles encastrés. Le bulletin W concerne le remplacement de la carte de commande W pour les modèles à profondeur de comptoir. TOUS LES BULLETINS EN LIGNE : Pour recevoir les bulletins par courriel, ou pour modifier ou supprimer une adresse de courriel, consulter Page 1 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.

4 BULLETIN TECHNIQUE Pour communication immédiate au département Service Bulletin technique n : W A Action : À titre informatif/obligatoire Date de publication : Avril 2016 Produits de réfrigération (W ) Modèles nécessitant l'ensemble de dépannage W KBLC36FM*01 KBLV36FP*01 KBRV36FP*01 KSSC42FM*03 KSSO36FM*02 KSSO42QM*02 KSSO48QM*01 KSSS36FM*02 KBLC36FM*02 KBLV36FP*02 KBRV36FP*02 KSSC42QM*01 KSSO36FM*03 KSSO42QM*03 KSSO48QM*02 KSSS36FM*01 KBLO36FM*01 KBRC36FM*01 KBRV36FP*01 KSSC42QM*02 KSSO36QM*01 KSSO42QM*01 KSSP36QM*01 KSSS42QM*03 KBLO36FM*02 KBRC36FM*02 KBRV36FP*02 KSSC42QM*03 KSSO36QM*02 KSSO42QM*01 KSSP36QM*02 KSSS48FM*03 KBLP36FM*01 KBRO36FM*01 KSSC36FM*01 KSSC42QM*01 KSSO36QM*03 KSSO42QM*02 KSSP36QM*03 KSSV42FM*03 KBLP36FM*02 KBRO36FM*02 KSSC36FM*02 KSSC48FM*01 KSSO36QM*01 KSSO48FM*01 KSSP42QM*01 KBLS36FM*01 KBRP36FM*01 KSSC36FM*03 KSSC48FM*02 KSSO36QM*01 KSSO48FM*02 KSSP42QM*02 KBLS36FM*02 KBRP36FM*02 KSSC36QM*01 KSSC48FM*03 KSSO36QM*02 KSSO48FM*03 KSSP42QM*03 KBLS36FM*01 KBRS36FM*01 KSSC36QM*02 KSSC48QM*01 KSSO42FM*01 KSSO48QM*01 KSSP48QM*01 KBLS36FM*02 KBRS36FM*02 KSSC36QM*03 KSSC48QM*02 KSSO42FM*02 KSSO48QM*02 KSSP48QM*02 KBLV36FP*01 KBRS36FM*01 KSSC42FM*01 KSSC48QM*03 KSSO42FM*03 KSSO48QM*03 KSSP48QM*03 KBLV36FP*02 KBRS36FM*02 KSSC42FM*02 KSSO36FM*01 KSSO42QM*01 KSSO48QM*01 KSSS36FM*01 ( ) Modèles nécessitant l'ensemble de dépannage W KBLC36FK*00 KBLS36FK*00 KBLS36FM*00 KBRO36FM*00 KBRS36FK*01 KSSC36FK*02 KSSC42FM*00 KSSC48FM*00 KBLC36FK*01 KBLS36FK*01 KBLS36FM*00 KBRP36FK*00 KBRS36FK*02 KSSC36FM*00 KSSC42QK*00 KSSC48QK*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRP36FK*01 KBRS36FK*00 KSSC36QK*00 KSSC42QK*01 KSSC48QK*01 KBLC36FK*00 KBLS36FK*00 KBRC36FK*01 KBRP36FK*02 KBRS36FK*01 KSSC36QK*01 KSSC42QK*02 KSSC48QK*02 KBLC36FK*01 KBLS36FK*01 KBRC36FK*02 KBRP36FM*00 KBRS36FK*02 KSSC36QK*02 KSSC42QM*00 KSSC48QM*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KBRS36FM*00 KSSC36QM*00 KSSC42QM*00 KSSO36FM*00 KBLC36FM*00 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KBRS36FM*00 KSSC42FK*00 KSSC48FK*00 KSSO36QM*00 KBLO36FM*00 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KSSO36QM*00 KBLP36FK*00 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 KSSO42FM*00 KBLP36FK*01 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KSSC36FK*02 KSSC42FK*00 KSSC48FK*00 KBLP36FK*02 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KBLP36FM*00 KBLS36FK*02 KBRC36FM*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 Page 2 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.

5 BOLETÍN DE SERVICIO TÉCNICO Marcas afectadas Para la atención inmediata de su Departamento de servicio Boletín de servicio técnico N. : W A Acción requerida: Informativo/obligatorio Fecha de publicación: Abril de 2016 Productos de refrigeración Refrigeradores empotrados KitchenAid Reemplazo de tableros de control W o Modelos: Vea la página adjunta Números de serie: Todos los números de serie que comiencen con Q o S Q = LaVergne Manufacturing; S = Fort Smith Manufacturing Posible problema: Según el modelo, los tableros de control W o no están más disponibles como componentes individuales. Los tableros de control se usan en refrigeradores empotrados KitchenAid exclusivos Causa potencial: Cualquier problema que requiere el reemplazo del tablero de control W o Corrección: Siguiendo la lista de modelos de la página siguiente, ordene e instale el kit de servicio adecuado. Nota: Este Boletín de servicio técnico es sobre el reemplazo del tablero de control W o para los modelos empotrados solamente. El Boletín de servicio técnico W es sobre el reemplazo del tablero de control W para modelos con profundidad de mostrador. TODOS LOS BOLETINES EN LÍNEA: Para recibir boletines por correo electrónico o para editar o borrar una dirección electrónica actual, vaya a Página 1 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.

6 BOLETÍN DE SERVICIO TÉCNICO Para la atención inmediata de su Departamento de servicio Boletín de servicio técnico N. : W A Acción requerida: Informativo/obligatorio Fecha de publicación: Abril de 2016 Productos de refrigeración (W ) Modelos que requieren el kit de servicio W KBLC36FM*01 KBLV36FP*01 KBRV36FP*01 KSSC42FM*03 KSSO36FM*02 KSSO42QM*02 KSSO48QM*01 KSSS36FM*02 KBLC36FM*02 KBLV36FP*02 KBRV36FP*02 KSSC42QM*01 KSSO36FM*03 KSSO42QM*03 KSSO48QM*02 KSSS36FM*01 KBLO36FM*01 KBRC36FM*01 KBRV36FP*01 KSSC42QM*02 KSSO36QM*01 KSSO42QM*01 KSSP36QM*01 KSSS42QM*03 KBLO36FM*02 KBRC36FM*02 KBRV36FP*02 KSSC42QM*03 KSSO36QM*02 KSSO42QM*01 KSSP36QM*02 KSSS48FM*03 KBLP36FM*01 KBRO36FM*01 KSSC36FM*01 KSSC42QM*01 KSSO36QM*03 KSSO42QM*02 KSSP36QM*03 KSSV42FM*03 KBLP36FM*02 KBRO36FM*02 KSSC36FM*02 KSSC48FM*01 KSSO36QM*01 KSSO48FM*01 KSSP42QM*01 KBLS36FM*01 KBRP36FM*01 KSSC36FM*03 KSSC48FM*02 KSSO36QM*01 KSSO48FM*02 KSSP42QM*02 KBLS36FM*02 KBRP36FM*02 KSSC36QM*01 KSSC48FM*03 KSSO36QM*02 KSSO48FM*03 KSSP42QM*03 KBLS36FM*01 KBRS36FM*01 KSSC36QM*02 KSSC48QM*01 KSSO42FM*01 KSSO48QM*01 KSSP48QM*01 KBLS36FM*02 KBRS36FM*02 KSSC36QM*03 KSSC48QM*02 KSSO42FM*02 KSSO48QM*02 KSSP48QM*02 KBLV36FP*01 KBRS36FM*01 KSSC42FM*01 KSSC48QM*03 KSSO42FM*03 KSSO48QM*03 KSSP48QM*03 KBLV36FP*02 KBRS36FM*02 KSSC42FM*02 KSSO36FM*01 KSSO42QM*01 KSSO48QM*01 KSSS36FM*01 ( ) Modelos que requieren el kit de servicio W KBLC36FK*00 KBLS36FK*00 KBLS36FM*00 KBRO36FM*00 KBRS36FK*01 KSSC36FK*02 KSSC42FM*00 KSSC48FM*00 KBLC36FK*01 KBLS36FK*01 KBLS36FM*00 KBRP36FK*00 KBRS36FK*02 KSSC36FM*00 KSSC42QK*00 KSSC48QK*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRP36FK*01 KBRS36FK*00 KSSC36QK*00 KSSC42QK*01 KSSC48QK*01 KBLC36FK*00 KBLS36FK*00 KBRC36FK*01 KBRP36FK*02 KBRS36FK*01 KSSC36QK*01 KSSC42QK*02 KSSC48QK*02 KBLC36FK*01 KBLS36FK*01 KBRC36FK*02 KBRP36FM*00 KBRS36FK*02 KSSC36QK*02 KSSC42QM*00 KSSC48QM*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KBRS36FM*00 KSSC36QM*00 KSSC42QM*00 KSSO36FM*00 KBLC36FM*00 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KBRS36FM*00 KSSC42FK*00 KSSC48FK*00 KSSO36QM*00 KBLO36FM*00 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KSSO36QM*00 KBLP36FK*00 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 KSSO42FM*00 KBLP36FK*01 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KSSC36FK*02 KSSC42FK*00 KSSC48FK*00 KBLP36FK*02 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KBLP36FM*00 KBLS36FK*02 KBRC36FM*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 Página 2 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.

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