TECHNICAL SERVICE POINTER

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1 TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W C Action Required: Informational/Mandatory Release Date: December, 2015 Cooking Products JennAir & KitchenAid 36 & 48 Freestanding Pro-Style Ranges Models: KitchenAid JennAir KDRS462VSS KDRU763VSS JDRP436WP JGRP436WP KDRS463VSS KDRU767VSS JDRP536WP JGRP536WP KDRS467VSS KDRU783VSS JDRP548WP JGRP548WP KDRS483VSS YJDRP548WP Code Dates: D400 through D525 Possible Concern: Oven Lights may not shut off when door is closed. Potential Cause: Main Oven Door is not contacting the Latch/Light switch Correction: Check all screws behind the oven door gasket - in place and tight (Figure 1). Check that the door gasket is installed correctly with all clips locked into place (Figure 2). Check the center hinge receiver - all screws in place on front chassis support (Figure 3) (48 Only). Check the underside of the range below the center hinge receiver and make sure all 4 screws are tight and in place (Figure # 4 (Located near the center front wheel)) (48 Only). Figure 1 Figure 2 ALL POINTERS ONLINE: To receive pointers by , or to edit or delete a current address, go to Page 1 Figure 3 Figure 4 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.

2 TECHNICAL SERVICE POINTER For Immediate Attention of Your Service Department Technical Service Pointer #: W C Action Required: Informational/Mandatory Release Date: December, 2015 Cooking Products Check door hinges are properly installed both mounting screws secure (Figure 5). Check that hinge retainers are closed and not blocked by the hinge cover (Figure 6). Check top of door liner with straight edge Liner not bowed more than width of a dime (Figure 7). Loosen the door panel top screws to relaxed state. Open & Close the door and then re-tighten screws (Figure 8). Check the latch/light switch assembly - out of position, or stuck in incorrect position. Replace gasket (# (for 30 oven on 48 range) and # on 36 range). If everything checks out, and oven lights still stay on when door is closed, replace hinges. See Chart for part numbers Figure 5 Figure 6 Door Open Straight Edge Dime Figure 7 Page 2 Figure 8 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.

3 BULLETIN TECHNIQUE Marques concernées Pour communication immédiate au département Service Bulletin technique n : W C Action : À titre informatif/obligatoire Date de publication : Décembre 2015 Produits de cuisson Cuisinières Pro-Style autoportantes JennAir et KitchenAid de 36 et 48 Modèles : KitchenAid JennAir KDRS462VSS KDRU763VSS JDRP436WP JGRP436WP KDRS463VSS KDRU767VSS JDRP536WP JGRP536WP KDRS467VSS KDRU783VSS JDRP548WP JGRP548WP KDRS483VSS YJDRP548WP Codes de date : De D400 à D525 Problème potentiel : Les lampes du four peuvent ne pas s'éteindre lorsque la porte est fermée. Cause possible : Le loquet et le commutateur d'éclairage ne sont pas en contact sur la porte du four principal. Correction : Vérifier que toutes les vis derrière le joint de la porte du four sont en place et serrées (Figure 1). Vérifier que le joint de la porte est correctement installé, et que toutes les attaches sont verrouillées en place (Figure 2). Vérifier le support de la charnière centrale - toutes les vis doivent être en place sur le support du châssis avant (Figure 3). (modèles de 48 uniquement). Vérifier la face inférieure de la cuisinière sous le support de la charnière centrale et s'assurer que les 4 vis sont serrées et en place (Figure 4 [Situées près de la roulette avant centrale]). (modèles de 48 uniquement). Figure 1 Figure 2 TOUS LES BULLETINS EN LIGNE : Pour recevoir les bulletins par courriel, ou pour modifier ou supprimer une adresse de courriel, consulter Page 1 Figure 3 Figure 4 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.

4 BULLETIN TECHNIQUE Pour communication immédiate au département Service Bulletin technique n : W C Action : À titre informatif/obligatoire Date de publication : Décembre 2015 Produits de cuisson Vérifier que les charnières de porte sont correctement installées - les deux vis de montage doivent être fixées (Figure 5). Vérifier que les dispositifs de retenue de charnière sont fermés, et non bloqués par le couvre-charnière (Figure 6). Vérifier le cadre de la porte avec une règle droite - la pliure du cadre ne doit pas être plus grande qu'une pièce de 10 cents (Figure 7). Desserrer les vis supérieures du panneau de porte - celles-ci doivent être "relâchées". Ouvrir et fermer la porte, puis resserrer les vis (Figure 8). Vérifier si l'ensemble loquet/commutateur d'éclairage n'est plus en place ou coincé dans une mauvaise position. Remplacer le joint (n (pour le grand four sur le modèle de 48 ) et n sur le modèle de 36 ). Si tout est correct et si les lampes du four restent encore allumées lorsque la porte est fermée, remplacer les charnières. Voir le tableau ci-dessous pour les références. Figure 5 Figure 6 Hinge cover = Couvre-charnière/ Hinge Retainer cannot close = Le dispositif de retenue de charnière ne ferme pas Porte ouverte Règle droite Pièce de 10 cents Figure 7 Figure 8 Page 2 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.

5 BOLETÍN DE SERVICIO TÉCNICO Marcas afectadas Para la atención inmediata de su Departamento de servicio Boletín de servicio técnico N. : W C Acción requerida: Informativo/obligatorio Fecha de publicación: Diciembre de 2015 Productos para cocinar Estufas autónomas Pro-Style de 36 y 48 (91,44 cm y 1,22 m) de JennAir y KitchenAid Modelos: KitchenAid JennAir KDRS462VSS KDRU763VSS JDRP436WP JGRP436WP KDRS463VSS KDRU767VSS JDRP536WP JGRP536WP KDRS467VSS KDRU783VSS JDRP548WP JGRP548WP KDRS483VSS YJDRP548WP Fechas de código: D400 hasta D525 Posible problema: Es posible que las luces del horno no se apaguen al cerrar la puerta. Causa potencial: La puerta principal del horno no hace contacto con el cierre de seguridad o el interruptor de la luz. Corrección: Verifique que todos los tornillos detrás de la junta de la puerta del horno estén en su lugar y bien ajustados (Figura 1). Verifique que la junta de la puerta esté instalada de forma apropiada con todos los sujetadores trabados en su lugar (Figura 2). Verifique el receptor de la bisagra central y que todos los tornillos estén en su lugar en el soporte del armazón delantero (Figura 3) (Solo 48 [1,22 m]). Revise la parte inferior de la estufa debajo del receptor de la bisagra central y asegúrese de que los 4 tornillos estén bien ajustados en su lugar (Figura 4 [Ubicada cerca del centro de la rueda delantera]) (Solo 48 [1,22 m]). Figura 1 Figura 2 TODOS LOS BOLETINES EN LÍNEA: Para recibir boletines por correo electrónico o para editar o borrar una dirección de correo electrónico usada actualmente, visite Página 1 Figura 3 Figura 4 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.

6 BOLETÍN DE SERVICIO TÉCNICO Para la atención inmediata de su Departamento de servicio Boletín de servicio técnico N. : W C Acción requerida: Informativo/obligatorio Fecha de publicación: Diciembre de 2015 Productos para cocinar Verifique que las bisagras de la puerta estén instaladas de forma adecuada y que ambos tornillos de montaje estén firmes (Figura 5). Verifique que los retenedores de las bisagras estén cerrados y no estén bloqueados por la cubierta de la bisagra (Figura 6). Verifique que el revestimiento de la puerta tenga el borde derecho, es decir, que el revestimiento no presente una comba de un ancho superior a una moneda de diez centavos (Figura 7). Afloje los tornillos superiores del panel de la puerta para lograr un estado descontracturado. Abra y cierre la puerta y vuelva a ajustar los tornillos (Figura 8). Verifique el ensamblaje del interruptor de la luz y cierre de seguridad para ver si está fuera de posición o atascado en una posición incorrecta. Vuelva a colocar la junta (nro ) [para hornos grandes en estufas de 48 [1,22 m] y nro en estufas de 36 [91,44 cm]). Si todo está bien y las luces del horno permanecen encendidas cuando se cierra la puerta, reemplace las bisagras. Vea los números de pieza en la tabla. Figura 5 Figura 6 Puerta abierta Borde derecho Moneda de diez centavos Figura 7 Página 2 Figura 8 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.

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