6.01 Intensity of local competition

Transcripción

1 6.01 Intensity of local competition How would you assess the intensity of competition in the local markets in your country? [1 = limited in most industries; 7 = intense in most industries] weighted average 1 MEAN Netherlands Japan Taiwan, China Belgium United Kingdom Australia Austria Germany Hong Kong SAR Malta Korea, Rep Qatar Czech Republic Saudi Arabia United Arab Emirates Turkey Puerto Rico United States Canada Switzerland Singapore Sweden Spain New Zealand Estonia Sri Lanka Slovak Republic France Denmark Poland Jordan Norway Bahrain India Lebanon Malaysia China Hungary Chile Ireland Slovenia Mauritius Cyprus Vietnam Brazil Guatemala Oman Lithuania Peru Philippines South Africa Senegal Ghana Thailand Panama Dominican Republic Morocco Luxembourg Guyana Costa Rica Zambia Portugal Kenya El Salvador Jamaica Israel Italy Finland Latvia Barbados Brunei Darussalam Cambodia MEAN Paraguay Botswana Mexico Suriname Uganda Côte d Ivoire Colombia Yemen Kuwait Gambia, The Bangladesh Iceland Pakistan Mongolia Liberia Trinidad and Tobago Honduras Seychelles Namibia Nigeria Benin Zimbabwe Greece Indonesia Cameroon Rwanda Uruguay Madagascar Bulgaria Romania Ecuador Ukraine Burkina Faso Iran, Islamic Rep Tajikistan Moldova Tanzania Mali Swaziland Nepal Kazakhstan Montenegro Libya Guinea Argentina Lesotho Macedonia, FYR Croatia Egypt Cape Verde Kyrgyz Republic Russian Federation Mauritania Malawi Georgia Albania Nicaragua Armenia Azerbaijan Gabon Mozambique Haiti Bolivia Sierra Leone Serbia Bosnia and Herzegovina Ethiopia Burundi Timor-Leste Chad Venezuela Algeria The Global Competitiveness Report

2 6.02 Extent of market dominance How would you characterize corporate activity in your country? [1 = dominated by a few business groups; 7 = spread among many firms] weighted average 1 MEAN Switzerland Germany Japan Denmark Austria United Kingdom Netherlands Taiwan, China United States Belgium Singapore Qatar Canada United Arab Emirates Puerto Rico Italy Norway Saudi Arabia Malaysia Ireland Sweden Poland China Sri Lanka Luxembourg Finland India New Zealand Spain Turkey Brazil Costa Rica France Bahrain Australia Czech Republic Gambia, The Cyprus South Africa Liberia Nigeria Uruguay Cameroon Lebanon Estonia Jordan Iran, Islamic Rep Panama Cambodia Zambia Latvia Jamaica Brunei Darussalam Tajikistan Guatemala Hong Kong SAR Indonesia Morocco Montenegro Malta Oman Kenya Rwanda Azerbaijan Pakistan Benin Senegal Mali Greece Botswana Slovenia Guinea MEAN Vietnam Slovak Republic Cape Verde Suriname Ghana Barbados Thailand Zimbabwe Bolivia Iceland Kazakhstan Guyana Namibia Mauritius Seychelles Trinidad and Tobago Paraguay Armenia Hungary Romania Peru Honduras Lithuania Colombia Macedonia, FYR Philippines Korea, Rep Albania Argentina Kuwait Madagascar Tanzania Burundi Bulgaria Russian Federation Ukraine Portugal Swaziland Burkina Faso Chile Mexico El Salvador Uganda Malawi Croatia Egypt Libya Bangladesh Georgia Mauritania Lesotho Israel Ecuador Timor-Leste Bosnia and Herzegovina Côte d Ivoire Kyrgyz Republic Moldova Sierra Leone Nicaragua Mozambique Chad Ethiopia Gabon Algeria Venezuela Dominican Republic Nepal Yemen Serbia Mongolia Haiti The Global Competitiveness Report

3 6.03 Effectiveness of anti-monopoly policy To what extent does anti-monopoly policy promote competition in your country? [1 = does not promote competition; 7 = effectively promotes competition] weighted average 1 MEAN Netherlands New Zealand Sweden Finland Singapore South Africa Puerto Rico Qatar United Kingdom Denmark Norway Saudi Arabia Bahrain United Arab Emirates Japan Switzerland United States Australia Taiwan, China France Canada Ireland Panama Germany Chile Malaysia Luxembourg Oman Austria Belgium Turkey Brazil Cameroon India Zambia Malta Iceland Korea, Rep Estonia Mauritius Indonesia Cyprus Barbados Rwanda Nigeria Uganda Kenya Czech Republic Spain Gambia, The Cambodia Jordan Brunei Darussalam China Hong Kong SAR Morocco Costa Rica Peru Senegal Iran, Islamic Rep Poland Tanzania Namibia Slovenia Burkina Faso Slovak Republic Liberia Portugal Israel Latvia Pakistan Botswana MEAN Ghana Sri Lanka Jamaica Mali Malawi Colombia Zimbabwe Thailand Seychelles Vietnam Hungary Philippines Tajikistan Bosnia and Herzegovina Montenegro Timor-Leste Guyana Croatia Greece Benin Côte d Ivoire Honduras Kazakhstan Macedonia, FYR Lithuania El Salvador Albania Italy Cape Verde Nepal Trinidad and Tobago Sierra Leone Lebanon Kuwait Mauritania Bulgaria Guinea Ecuador Bangladesh Guatemala Nicaragua Azerbaijan Mexico Armenia Libya Suriname Uruguay Romania Paraguay Bolivia Dominican Republic Russian Federation Lesotho Swaziland Madagascar Gabon Ethiopia Moldova Mongolia Ukraine Egypt Mozambique Chad Argentina Burundi Yemen Kyrgyz Republic Algeria Georgia Serbia Haiti Venezuela The Global Competitiveness Report

4 6.04 Extent and effect of taxation What impact does the level of taxes in your country have on incentives to work or invest? [1 = significantly limits incentives to work or invest; 7 = has no impact on incentives to work or invest] weighted average 1 MEAN Bahrain United Arab Emirates Qatar Hong Kong SAR Oman Kuwait Singapore Switzerland Mauritius Saudi Arabia Paraguay Luxembourg Botswana Malaysia Brunei Darussalam Cyprus New Zealand Estonia Timor-Leste Rwanda Taiwan, China Nigeria Chile Lebanon Montenegro Macedonia, FYR Guinea Canada Netherlands Indonesia South Africa Bangladesh Liberia Panama Cambodia Mongolia Barbados Georgia Kazakhstan Trinidad and Tobago China Albania Sri Lanka India Armenia Ireland Libya Sierra Leone Azerbaijan Mauritania Namibia Nepal Malta Tajikistan Thailand Guatemala Philippines Puerto Rico Norway Mexico Ghana Morocco Gabon Zambia Mozambique Slovak Republic Gambia, The Ethiopia United States Costa Rica Iran, Islamic Rep Pakistan MEAN Israel Germany Guyana Bolivia United Kingdom Vietnam Peru Bulgaria Côte d Ivoire Seychelles Jordan Nicaragua Cape Verde Suriname Egypt Moldova Lesotho Kenya Burkina Faso Kyrgyz Republic Cameroon Tanzania Madagascar Poland Zimbabwe Austria Finland Swaziland Algeria Uganda Australia Sweden Czech Republic Mali Latvia Korea, Rep Bosnia and Herzegovina Uruguay Spain Venezuela Japan Ecuador Jamaica Colombia Turkey Haiti Iceland Malawi Russian Federation Serbia El Salvador Benin Lithuania Yemen Honduras France Senegal Slovenia Dominican Republic Chad Denmark Hungary Portugal Argentina Croatia Greece Ukraine Belgium Italy Romania Burundi Brazil The Global Competitiveness Report

5 6.05 Total tax rate This variable is a combination of profit tax (% of profits), labor tax and contribution (% of profits), and other taxes (% of profits) Timor-Leste Macedonia, FYR Namibia Qatar United Arab Emirates Saudi Arabia Zambia Bahrain Kuwait Lesotho Georgia Brunei Darussalam Botswana Luxembourg Oman Montenegro Cambodia Hong Kong SAR Cyprus Mongolia Bosnia and Herzegovina Chile Mauritius Ireland Singapore Denmark Jordan Suriname Bulgaria Malawi Kazakhstan Canada Trinidad and Tobago Korea, Rep Switzerland Lebanon Ethiopia Israel Moldova Rwanda Nepal Iceland Sierra Leone Seychelles Croatia Nigeria Yemen South Africa Ghana Malaysia Serbia Mozambique New Zealand Indonesia Slovenia Bangladesh El Salvador Paraguay Ecuador Pakistan Taiwan, China Zimbabwe Uganda Guyana Madagascar Swaziland United Kingdom Thailand Cape Verde Latvia Albania Spain Finland Azerbaijan Vietnam Netherlands Peru Haiti Armenia Guatemala Turkey Norway Dominican Republic Uruguay Portugal Gabon Burkina Faso Egypt Poland Liberia Lithuania Honduras Iran, Islamic Rep Côte d Ivoire Romania Panama Tanzania Jamaica Senegal Burundi Greece Philippines Germany United States Russian Federation Australia Slovak Republic Cameroon Czech Republic Japan Kenya Morocco Mali Hungary Mexico Sweden Austria Guinea Costa Rica Ukraine Belgium Estonia India Puerto Rico China Venezuela Chad France Benin Nicaragua Brazil Mauritania Italy Kyrgyz Republic Algeria Colombia Bolivia Tajikistan Sri Lanka Argentina Gambia, The n/a Barbados...n/a n/a Libya...n/a n/a Malta...n/a World Bank/International Finance Corporation, Doing Business 2012: Doing Business in a More Transparent World 454 The Global Competitiveness Report

6 6.06 Number of procedures required to start a business Number of procedures required to start a business Canada New Zealand Australia Georgia Kyrgyz Republic Rwanda Slovenia Armenia Belgium Burkina Faso Finland Hong Kong SAR Macedonia, FYR Madagascar Saudi Arabia Senegal Singapore Sweden Taiwan, China Bulgaria Denmark Hungary Ireland Latvia Liberia Malaysia Mali Sri Lanka Albania Cameroon Estonia Ethiopia France Iceland Israel Korea, Rep Lebanon Mauritius Norway Oman Peru Portugal South Africa Tajikistan Thailand Uruguay Azerbaijan Benin Croatia Cyprus Egypt Iran, Islamic Rep Italy Jamaica Kazakhstan Lithuania Luxembourg Mexico Montenegro Morocco Netherlands Panama Poland Puerto Rico Romania Sierra Leone Slovak Republic Switzerland Turkey United Kingdom United States Yemen Zambia Bahrain Bangladesh Chile Dominican Republic Ghana Jordan Lesotho Moldova Mongolia Nepal Paraguay Serbia United Arab Emirates Austria Cape Verde El Salvador Gambia, The Guyana Indonesia Japan Nicaragua Nigeria Qatar Burundi Cambodia Colombia Czech Republic Gabon Germany Mauritania Mozambique Russian Federation Trinidad and Tobago Ukraine Vietnam Zimbabwe Botswana Côte d Ivoire Greece Malawi Namibia Pakistan Seychelles Spain Timor-Leste Chad Kenya Bosnia and Herzegovina Costa Rica Guatemala Guinea Haiti India Kuwait Swaziland Tanzania Brazil Ecuador Honduras Suriname Algeria Argentina China Bolivia Brunei Darussalam Philippines Uganda Venezuela...17 n/a Barbados...n/a n/a Libya...n/a n/a Malta...n/a World Bank/International Finance Corporation, Doing Business 2012: Doing Business in a More Transparent World The Global Competitiveness Report

7 6.07 Time required to start a business Number of days required to start a business New Zealand Australia Georgia Hong Kong SAR Macedonia, FYR Rwanda Singapore Belgium Hungary Albania Canada Iceland Portugal Saudi Arabia Senegal Denmark Italy Liberia Malaysia Mauritius Puerto Rico Slovenia Turkey United States Chile Croatia Egypt Estonia France Jamaica Korea, Rep Norway Uruguay Armenia Azerbaijan Cyprus Iran, Islamic Rep Madagascar Mali Netherlands Oman Panama Bahrain Ethiopia Lebanon Mexico Moldova Greece Kyrgyz Republic Montenegro Taiwan, China Cape Verde Ghana Jordan Morocco Qatar Sierra Leone Yemen Burkina Faso Ireland Mongolia Mozambique Serbia United Arab Emirates United Kingdom Burundi Colombia Finland Honduras Romania Cameroon Germany Sweden Latvia El Salvador Bulgaria Slovak Republic Switzerland Zambia Bangladesh Dominican Republic Kazakhstan Luxembourg Mauritania South Africa Czech Republic Pakistan Lithuania Japan Tajikistan Ukraine Algeria Argentina Guyana Peru Gambia, The Austria Spain Benin India Nepal Tanzania Thailand Russian Federation Côte d Ivoire Kuwait Poland Kenya Israel Nigeria Uganda Paraguay Philippines Sri Lanka Guatemala China Malawi Nicaragua Seychelles Bosnia and Herzegovina Guinea Lesotho Trinidad and Tobago Vietnam Indonesia Bolivia Ecuador Swaziland Gabon Costa Rica Botswana Chad Namibia Cambodia Zimbabwe Brunei Darussalam Timor-Leste Haiti Brazil Venezuela Suriname n/a Barbados...n/a n/a Libya...n/a n/a Malta...n/a World Bank/International Finance Corporation, Doing Business 2012: Doing Business in a More Transparent World 456 The Global Competitiveness Report

8 6.08 Agricultural policy costs How would you assess the agricultural policy in your country? [1 = excessively burdensome for the economy; 7 = balances the interests of taxpayers, consumers, and producers] weighted average 1 MEAN New Zealand Rwanda Singapore Malaysia Uruguay United Arab Emirates Oman Luxembourg Saudi Arabia Gambia, The Netherlands Ireland China Chile Hong Kong SAR Bangladesh Brazil Sweden Australia Botswana Montenegro Estonia Mauritius Brunei Darussalam Zambia Malta Cambodia Bahrain Qatar Barbados Vietnam Israel Sri Lanka Jamaica United Kingdom Paraguay Namibia Taiwan, China Guatemala Indonesia Canada Belgium Macedonia, FYR Armenia Guyana Cameroon South Africa Kazakhstan Ghana Liberia Cape Verde Tajikistan Turkey Austria Mongolia Finland Sierra Leone Uganda Ethiopia France Gabon Kenya Seychelles Mali United States Costa Rica Azerbaijan Nicaragua Lithuania Swaziland Guinea Peru MEAN Denmark Germany Cyprus Philippines Panama Latvia Czech Republic Morocco Côte d Ivoire Tanzania Senegal Hungary Jordan Ecuador India Italy Chad Puerto Rico Timor-Leste Albania Dominican Republic Nepal Slovenia Burkina Faso Korea, Rep Poland Bolivia Bosnia and Herzegovina Honduras Iran, Islamic Rep Kuwait Trinidad and Tobago Norway Switzerland El Salvador Colombia Malawi Spain Pakistan Mauritania Lebanon Nigeria Iceland Thailand Burundi Suriname Serbia Slovak Republic Portugal Romania Mexico Algeria Madagascar Egypt Libya Georgia Kyrgyz Republic Bulgaria Zimbabwe Argentina Russian Federation Moldova Mozambique Ukraine Benin Lesotho Yemen Greece Haiti Japan Croatia Venezuela The Global Competitiveness Report

9 6.09 Prevalence of trade barriers In your country, to what extent do tariff and non-tariff barriers limit the ability of imported goods to compete in the domestic market? [1 = strongly limit; 7 = do not limit] weighted average 1 MEAN New Zealand Qatar Singapore Hong Kong SAR Finland Australia Luxembourg United Arab Emirates Portugal Chile Netherlands Belgium United Kingdom Estonia Bahrain Ireland Sweden Malta Saudi Arabia Denmark Georgia Oman Spain Slovak Republic Puerto Rico Austria Mauritius Malaysia Cyprus Slovenia Czech Republic Hungary Greece Suriname France Latvia Lithuania Germany South Africa Israel Peru Botswana Mauritania Gambia, The Zimbabwe Kuwait Italy Uruguay Liberia United States Mexico Jamaica Brunei Darussalam Cameroon Taiwan, China Canada Morocco Paraguay Seychelles Rwanda Barbados Jordan Albania Kazakhstan Moldova Panama Zambia Montenegro Guatemala Sierra Leone Thailand Trinidad and Tobago MEAN Macedonia, FYR Mongolia Indonesia Philippines Namibia India China Poland Bangladesh Croatia Ghana Guyana Bosnia and Herzegovina Norway Malawi Cambodia Costa Rica Burkina Faso Switzerland Korea, Rep Uganda Honduras Yemen Lebanon Swaziland Turkey Armenia Tajikistan Sri Lanka Iceland Brazil El Salvador Kenya Kyrgyz Republic Azerbaijan Nigeria Timor-Leste Bulgaria Romania Senegal Serbia Pakistan Japan Libya Mali Mozambique Dominican Republic Nepal Cape Verde Tanzania Colombia Egypt Iran, Islamic Rep Guinea Nicaragua Vietnam Lesotho Haiti Côte d Ivoire Russian Federation Madagascar Bolivia Chad Ukraine Burundi Benin Gabon Ecuador Algeria Venezuela Ethiopia Argentina The Global Competitiveness Report

10 6.10 Trade tariffs Trade-weighted average tariff rate 2011 or most recent year available 1 Hong Kong SAR Singapore Guinea Gabon Seychelles Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovak Republic Slovenia Spain Sweden United Kingdom Georgia Mauritius United States Peru New Zealand Armenia Japan Timor-Leste Moldova Canada Ukraine Australia Croatia Albania Switzerland Costa Rica Nicaragua Norway Iceland Israel Philippines Guatemala El Salvador Bahrain Montenegro Honduras Mongolia Saudi Arabia Indonesia Kuwait Chile United Arab Emirates Oman Qatar Tajikistan Bosnia and Herzegovina Turkey Macedonia, FYR Brunei Darussalam Serbia Taiwan, China Haiti Yemen Malaysia Lebanon Thailand South Africa Lesotho Botswana Namibia Swaziland Panama Paraguay Azerbaijan Ecuador Dominican Republic Mozambique Vietnam Madagascar Jamaica Uruguay Mexico Colombia Korea, Rep Bolivia Rwanda Burundi Kenya Uganda Kazakhstan Tanzania Jordan Malawi Russian Federation Trinidad and Tobago Ghana Guyana Kyrgyz Republic Suriname Argentina Zambia Cape Verde Nigeria Benin Mali Burkina Faso Senegal Côte d Ivoire Mauritania China Brazil Sri Lanka Venezuela India Cambodia Ethiopia Bangladesh Cameroon Chad Algeria Egypt Nepal Pakistan Morocco Gambia, The Zimbabwe Iran, Islamic Rep Barbados n/a Liberia...n/a n/a Libya...n/a n/a Puerto Rico...n/a n/a Sierra Leone...n/a International Trade Centre The Global Competitiveness Report

11 6.11 Prevalence of foreign ownership How prevalent is foreign ownership of companies in your country? [1 = very rare; 7 = highly prevalent] weighted average 1 MEAN Luxembourg Slovak Republic Singapore United Kingdom Hong Kong SAR New Zealand Ireland Australia Panama Canada Belgium Uruguay Bahrain Chile Switzerland Hungary Czech Republic France Barbados Costa Rica Netherlands Côte d Ivoire Sweden Mexico Zambia Estonia Finland Taiwan, China Cameroon Norway South Africa Uganda United Arab Emirates Peru Botswana Swaziland Israel Gambia, The Gabon Denmark Senegal Ghana Puerto Rico Germany Mongolia Spain Austria Sri Lanka Morocco Namibia United States Sierra Leone Malaysia Dominican Republic Mozambique Jamaica Seychelles Argentina Lesotho Latvia Guatemala Honduras El Salvador Qatar Thailand Philippines Nigeria Cyprus Oman Malta Poland Malawi MEAN Trinidad and Tobago Indonesia Brunei Darussalam Saudi Arabia Rwanda Montenegro Cape Verde Jordan Mauritius Brazil Paraguay India Portugal Bosnia and Herzegovina Liberia Colombia Lithuania Japan Korea, Rep Greece Kenya Cambodia Zimbabwe Tanzania Armenia Azerbaijan China Nicaragua Turkey Kazakhstan Albania Suriname Burkina Faso Romania Bulgaria Timor-Leste Guinea Guyana Croatia Egypt Vietnam Madagascar Mali Ecuador Bangladesh Italy Pakistan Moldova Georgia Lebanon Macedonia, FYR Serbia Tajikistan Ukraine Kyrgyz Republic Benin Venezuela Bolivia Chad Slovenia Russian Federation Mauritania Algeria Ethiopia Kuwait Iceland Haiti Nepal Burundi Libya Yemen Iran, Islamic Rep The Global Competitiveness Report

12 6.12 Business impact of rules on FDI To what extent do rules governing foreign direct investment (FDI) encourage or discourage it? [1 = strongly discourage FDI; 7 = strongly encourage FDI] weighted average 1 MEAN Ireland Singapore Bahrain Hong Kong SAR Panama Luxembourg Uruguay Slovak Republic Mauritius Malaysia Taiwan, China Chile United Kingdom United Arab Emirates Estonia Malta Israel Rwanda Netherlands Thailand Peru Barbados Belgium Costa Rica Switzerland Bangladesh Saudi Arabia Gambia, The Qatar Oman Uganda Sweden Morocco Czech Republic Sri Lanka Mexico Zambia Cambodia Finland Cyprus China Australia Gabon New Zealand Puerto Rico Jamaica Seychelles Burkina Faso Botswana Tanzania Georgia Brunei Darussalam Cameroon Turkey Austria Trinidad and Tobago Montenegro Côte d Ivoire Dominican Republic Canada South Africa India Korea, Rep United States Denmark Albania Japan Senegal Philippines Jordan France Germany MEAN Mozambique Ghana Portugal Brazil Hungary Indonesia Norway Sierra Leone Guyana Colombia Cape Verde Namibia Armenia Nigeria Azerbaijan Mongolia Spain Kenya Honduras Lebanon Lesotho Vietnam Pakistan Paraguay Latvia Swaziland Macedonia, FYR Kazakhstan Nicaragua Timor-Leste Mali Poland Guatemala Liberia Malawi Bosnia and Herzegovina Tajikistan Egypt Nepal Mauritania Moldova Ethiopia Suriname Lithuania El Salvador Yemen Libya Romania Madagascar Guinea Serbia Bulgaria Benin Italy Iran, Islamic Rep Russian Federation Chad Bolivia Kyrgyz Republic Ukraine Burundi Haiti Slovenia Ecuador Greece Algeria Croatia Iceland Kuwait Argentina Zimbabwe Venezuela The Global Competitiveness Report

13 6.13 Burden of customs procedures How would you rate the level of efficiency of customs procedures (related to the entry and exit of merchandise) in your country? [1 = extremely inefficient; 7 = extremely efficient] weighted average 1 MEAN Singapore Finland Hong Kong SAR New Zealand United Arab Emirates Rwanda Sweden Luxembourg Netherlands Bahrain Australia Ireland Georgia Taiwan, China Estonia Iceland United Kingdom Qatar Austria Chile Switzerland Norway Malaysia Denmark Gambia, The Malta Slovenia Belgium Germany Oman Saudi Arabia Canada Puerto Rico Senegal Portugal Japan Cyprus Hungary France Mauritius Spain Morocco Liberia Lithuania Brunei Darussalam Jordan Israel United States Czech Republic Seychelles Barbados Korea, Rep Panama Botswana Macedonia, FYR South Africa Poland Slovak Republic Sri Lanka Montenegro Dominican Republic Zambia Cameroon Uganda China Uruguay Latvia Peru Italy Mali Costa Rica Paraguay MEAN Indonesia Mexico Mauritania Côte d Ivoire Kazakhstan Guatemala Cambodia Bosnia and Herzegovina Croatia Namibia Burkina Faso India Greece Thailand Colombia Honduras Kuwait Egypt Tajikistan Albania Pakistan Nigeria Ecuador Turkey Bulgaria Guyana Gabon Iran, Islamic Rep Mozambique Serbia El Salvador Jamaica Moldova Nepal Azerbaijan Suriname Kenya Lesotho Zimbabwe Lebanon Tanzania Vietnam Ghana Cape Verde Mongolia Libya Guinea Bolivia Malawi Timor-Leste Madagascar Bangladesh Ethiopia Philippines Armenia Benin Brazil Yemen Nicaragua Trinidad and Tobago Sierra Leone Romania Swaziland Kyrgyz Republic Russian Federation Ukraine Chad Burundi Algeria Haiti Argentina Venezuela The Global Competitiveness Report

14 6.14 Imports as a percentage of GDP Imports of goods and services as a percentage of gross domestic product 2011 or most recent year available 1 Hong Kong SAR Singapore Lesotho Luxembourg Seychelles Belgium Malta Mongolia Vietnam Estonia Liberia Puerto Rico Kyrgyz Republic Guyana Slovak Republic Moldova Lebanon Netherlands Hungary Cambodia Ireland Lithuania Panama Malaysia Thailand Slovenia Czech Republic Jordan Macedonia, FYR Nicaragua Swaziland Taiwan, China Mauritania Honduras Mauritius Bulgaria United Arab Emirates Latvia Cape Verde Bosnia and Herzegovina Montenegro Albania Mozambique Ukraine Georgia Paraguay Namibia Austria Haiti Barbados Korea, Rep Jamaica Tanzania Chad Tajikistan Serbia Iceland Bahrain Armenia Suriname Morocco El Salvador Cyprus Ghana Sierra Leone Zimbabwe Poland Denmark Romania Oman Senegal Uganda Costa Rica Botswana Côte d Ivoire Kenya Germany Sweden Zambia Malawi Benin Ecuador Finland Guatemala Portugal Switzerland Israel Mali Madagascar Nepal Ethiopia Croatia Trinidad and Tobago Yemen Gambia, The Guinea Philippines Chile South Africa Dominican Republic India Gabon Rwanda Sri Lanka Turkey Mexico United Kingdom Bolivia Burundi Nigeria Algeria Canada Brunei Darussalam France Italy Egypt Cameroon Spain Bangladesh Burkina Faso New Zealand Saudi Arabia Kuwait Norway Kazakhstan China Uruguay Greece Peru Timor-Leste Azerbaijan Indonesia Pakistan Qatar Russian Federation Australia Iran, Islamic Rep Argentina Libya Colombia Venezuela United States Japan Brazil World Trade Organization, Statistical Database: Time Series on merchandise and commercial services (accessed June 4, 2012); International Monetary Fund, World Economic Outlook Database (April 2012 edition); national sources The Global Competitiveness Report

15 6.15 Degree of customer orientation How do companies in your country treat customers? [1 = generally treat their customers badly; 7 = are highly responsive to customers and customer retention] weighted average 1 MEAN Japan Switzerland Austria Sweden Qatar Taiwan, China New Zealand Denmark Korea, Rep Belgium Ireland Singapore Canada Hong Kong SAR Germany Malaysia Iceland United States United Arab Emirates Finland Thailand Turkey Puerto Rico Netherlands Australia United Kingdom Philippines Oman Lithuania Luxembourg Norway Gambia, The Guatemala Estonia El Salvador Saudi Arabia Costa Rica Albania Colombia Bahrain Mauritius Lebanon Cambodia Brunei Darussalam Peru Poland Mexico Jordan Brazil Sri Lanka Senegal Slovenia Italy Portugal Israel Azerbaijan Czech Republic France Panama India South Africa Kuwait Kenya Barbados Morocco Spain Latvia Chile Bulgaria Ukraine Zambia Indonesia MEAN Uganda Slovak Republic Liberia Montenegro Uruguay Cyprus Malta Malawi Guyana Honduras Bosnia and Herzegovina Guinea Rwanda Egypt Paraguay Nigeria Benin China Greece Macedonia, FYR Madagascar Swaziland Dominican Republic Pakistan Tanzania Armenia Bangladesh Côte d Ivoire Ghana Tajikistan Hungary Kazakhstan Botswana Gabon Croatia Yemen Seychelles Nepal Cameroon Kyrgyz Republic Mali Iran, Islamic Rep Burkina Faso Romania Vietnam Mongolia Ethiopia Georgia Sierra Leone Jamaica Libya Timor-Leste Nicaragua Moldova Mozambique Zimbabwe Ecuador Lesotho Namibia Suriname Mauritania Russian Federation Serbia Argentina Burundi Cape Verde Trinidad and Tobago Bolivia Venezuela Haiti Chad Algeria The Global Competitiveness Report

16 6.16 Buyer sophistication In your country, how do buyers make purchasing decisions? [1 = based solely on the lowest price; 7 = based on a sophisticated analysis of performance attributes] weighted average 1 MEAN Japan Switzerland Luxembourg Finland Sweden Taiwan, China Hong Kong SAR Singapore United Kingdom United States China Canada Belgium Netherlands Germany Sri Lanka Malaysia United Arab Emirates Qatar Azerbaijan Norway Korea, Rep Ireland New Zealand Bahrain Israel Austria Chile Saudi Arabia Puerto Rico Denmark South Africa Australia Italy Lebanon Kazakhstan Thailand Liberia Barbados Costa Rica Cambodia Cyprus France Tajikistan Indonesia Iceland Brazil Iran, Islamic Rep Mauritius Mexico Spain Colombia India Peru Uruguay Oman Philippines Bolivia Guatemala Malta Russian Federation Albania Trinidad and Tobago Armenia Namibia Argentina Portugal Czech Republic Panama Honduras Vietnam Zambia MEAN Ukraine Ecuador Jordan Kuwait Morocco Pakistan Nicaragua Greece Brunei Darussalam Poland Latvia Turkey Jamaica Kenya El Salvador Montenegro Gambia, The Nigeria Seychelles Bulgaria Zimbabwe Bangladesh Suriname Mongolia Kyrgyz Republic Dominican Republic Cameroon Swaziland Rwanda Romania Estonia Moldova Libya Georgia Venezuela Slovenia Lithuania Lesotho Paraguay Ghana Cape Verde Nepal Guyana Croatia Ethiopia Tanzania Botswana Gabon Mozambique Malawi Hungary Bosnia and Herzegovina Slovak Republic Egypt Uganda Senegal Timor-Leste Benin Algeria Yemen Macedonia, FYR Sierra Leone Mauritania Mali Chad Serbia Madagascar Guinea Côte d Ivoire Haiti Burkina Faso Burundi The Global Competitiveness Report