Corporate IP Communicator TELEFONICA ESPAÑA
01 Infrastructures and Services Development On vertical networks related to the service that they provide to convergent services lent on an horizontal network Fixed Mobile Content and services Voice IMS CTN GSM NETWORK NGN Network IP/MPLS Data Mobile access Fibre optics access Copper access IP NETWORK GPRS NETWORK 2
En ización En Servicios y Evolución En calidad y postventa 02 Corporative Customer Network Propuesta Catálogo unificado y convergente Evolución integrada de servicios Postventa Calidad corporativa y SLAs integrados A corporative customer network composed of services of data RPV-IP with access to broad band to all the locations and enviroments Integral manegement services IP/MPLS Garanteed availability with multiples solutions of redundancy Customized by our best technical experts Corporative Customer Network With BA accesses fitted to each locatian and enviroment Unified access to public networks (Internet, NGN, IMS, ) Integration with managed services oftoip Waking up to a new reality: Machines world 3
En ización En Servicios y Evolución En calidad y postventa 02 Ubiquitous access to applications Propuesta Catálogo unificado y convergente Evolución integrada de servicios Postventa Calidad corporativa y SLAs integrados Enabling users to access to all the corporative and personal applications from anywhere and any device Mobile mail and messenger Ubiquitous acces to applicatios Data Communications in mobility Telecommuting (ADSL+3,5G) To each user profile s needs Terminals and mobile and IP devices manegement 4
02 Corporate IP A personal communication environment adapted to each kind of employeed s profile on your company, which assure mobility, precen s manegement and a limited and predicted cost Location s independence Corporate IP Predectible costs PROVIDED FROM THE NETWORK Unified Messaging Services linked to the user: Presence Numbering Voice Mail Agenda Call Management Multi-ring With uses profiles based on: Mobility Services Number and range of terminals Integral management s services Assesed and Pesonalised 5
En ización En Servicios y Evolución En calidad y postventa 02 User Centered Comvergence Propuesta Catálogo unificado y convergente Evolución integrada de servicios Postventa Calidad corporativa y SLAs integrados Directive c 914445555 / 676777788 Private Id. : 5555 / lezana@corporate High level fixed ip and mobile terminals Desktop PC + Notebook + PCMCIA VAS: Presence email / Unified Messaging Voice Mail Videocall/multiconference International Roaming Office s staff Public Id : 93333333 Private Id. : 3333 / martinez@corporate Medium level fixed ip and mobile terminals Desktop PC VAS: Presence Call Management Email Unified messaging Voice Mail Multiconference Perfiles de Uso Administrative Public Id: 914445555 Private ID: 5555 / fernandez@corporate High level fixed ip terminal Desktop PC VAS Presence Boss-secretary (Queue Management) Corporate Directory Call capture Commercial Public Id: 914445555 / 676777788 Private Id: 5555 / perez@corporate High level mobile termnal Laptop + PCMCIA VAS: Presence/Unified message repository Email, Unified Messaging Personal/corporate Agenda Teleworking 6 Ejemplo Ilustrativo
02 Basic Services Extension Public Numbering Privatre Numbering Public Telephony Service (Access) Private Telephony Service (PBX) Maintenance and Management Comvergent Voice Services Network Based Personal Directory Messaging Corporate Quality Call forward Call Transfer Call Retention Wait call Multiconference Caller ID Call Return Call Capture On-net Traffic Flat rates Terminal Fixed and Mobile Terminals Diversity Off-net Traffic Bonuses 7
03 Value Added Services Management Options Web Based Communicator Personal Manager Basic Communicator Personal Manager Presence, IM Corporate Directory Advanced Communicator Specific Functionality Boss-Secretary Fixed-mobile service Presence, IM Communications manager Personal Manager Personal Manager Presence, IM Corporate Directory Communications Manager 8
04 Other questions Only a unified operator, specialized in Corporations, like Telefonica, can offer all the advantagges from Comvergence. Protocols used: SIP (cod. H.263), SIP SIMPLE, ISC/SIP, LDAP, CS1+, CSTA/WS, CSTAv3, IMAP4, ISUP, OTA/SyncML, UCP/SMMP, MM7, SOAP, 9
10