Análisis del costo de la tinta por página Argentina Chile Colombia México Panamá Perú Venezuela Octubre de 2008
ÍNDICE Resumen y alcance del análisis... 2 Cada país estará representado en su moneda local... 4 Costo de la tinta por página... 5 Argentina: costo de la tinta por página (monocromática)... 5 Argentina: costo de la tinta por página (color)... 6 Argentina: costo de la tinta por página (fotográfica)... 6 Chile: costo de la tinta por página (monocromática)... 7 Chile: costo de la tinta por página (color)... 7 Chile: costo de la tinta por página (fotográfica)...8 Colombia: costo de la tinta por página (monocromática)... 9 Colombia: costo de la tinta por página (color)... 9 Colombia: costo de la tinta por página (fotográfica)... 10 México: costo de la tinta por página (monocromática)... 11 México: costo de la tinta por página (color)... 11 México: costo de la tinta por página (fotográfica)...12 Panamá: costo de la tinta por página (monocromática)... 13 Panamá: costo de la tinta por página (color)... 13 Panamá: costo de la tinta por página (fotográfica)... 14 Perú: costo de la tinta por página (monocromática)... 15 Perú: costo de la tinta por página (color)... 15 Perú: costo de la tinta por página (fotográfica)... 16 Venezuela: costo de la tinta por página (monocromática)... 17 Venezuela: costo de la tinta por página (color)... 17 Venezuela: costo de la tinta por página (fotográfica)... 18 Metodología para calcular el costo de la tinta por página... 19 A. Conclusiones de QualityLogic en materia de rendimiento... 19 B. Precios de los cartuchos... 23 C. Costo de la tinta por página y por cartucho... 24 D. Costo de la tinta por página... 26 Appendix A: Conclusiones de QualityLogic en materia de rendimiento...80 2
Resumen y alcance del análisis Durante más de 20 años, QualityLogic Inc. se ha consolidado como uno de los principales creadores y proveedores de soluciones esenciales para la realización de pruebas destinadas a empresas que diseñan, desarrollan o adquieren tanto impresoras como tecnología de impresión. Los productos y servicios que ofrecemos contribuyen a que nuestros clientes entiendan la forma en que los productos que fabrican o adquieren se ajustan a las especificaciones, así como también las semejanzas y diferencias con respecto a las implementaciones de referencia o a los productos de la competencia. Asimismo, no sólo somos miembros activos de organizaciones internacionales de estandarización, entre las que se incluyen la ISO y Ecma International, sino que también ofrecemos asistencia para las pruebas que realizan las publicaciones tecnológicas líderes a fin de brindar reseñas de impresoras. Por solicitud de Eastman Kodak Company, QualityLogic calculó y comparó el costo de la tinta por página entre las impresoras multifunción EASYSHARE 5100, 5300, 5500, ESP-3 y ESP-5 e impresoras de la competencia seleccionadas por Kodak. El propósito de Kodak era seleccionar impresoras pertenecientes a los fabricantes líderes que contaran con una importante participación en el mercado. El rendimiento de los cartuchos de color y monocromáticos de todas las impresoras se determinó siguiendo los estándares ISO de rendimiento; y el rendimiento en fotografía, mediante la metodología de QualityLogic de rendimiento fotográfico*. Kodak** suministró a QualityLogic los precios de la tinta de las impresoras para la prueba, basándose en el precio sugerido de venta al público por parte del fabricante (PSVP) de cada uno de los cartuchos, en cada uno de los países en esta prueba. A fin de comparar las distintas impresoras, en este informe se evaluaron únicamente cartuchos estándar, como vienen en la caja, o aquellos de rendimiento estándar al precio unitario (es decir, ninguno de alto rendimiento ni de los que se consiguen en paquetes múltiples, combos, paquetes promocionales o promociones especiales). Si bien existen muchos factores al considerar el costo total de propiedad, el costo de la tinta por página resulta importante cuando se evalúa el costo total de propiedad de los sistemas de impresión. Se calculó el costo de la tinta por página dividiendo los precios de los cartuchos entre el rendimiento que cada uno presentó en la prueba. * En este informe, todas las referencias a fotografía aluden a fotos de 4 x 6 pulgadas (unos 10 x 15 cm) sin márgenes. ** Kodak considera que los precios de lista son correctos. Sin embargo, la empresa no se responsabiliza de imprecisión o error alguno ni de las posibles variaciones debido a cambios posteriores al período de investigación establecido (Mayo - julio de 2008). 3
En el análisis del costo de la tinta por página, se incluyeron las siguientes impresoras junto con los cartuchos correspondientes. Empresa Impresora Cartuchos Kodak Canon Hewlett- Packard EASYSHARE 5100 EASYSHARE 5300 EASYSHARE 5500 ESP 3 ESP 5 Canon Pixma MP160 Canon Pixma MP470 Canon Pixma MP510 Color Ink Cartridge 10, Black Ink Cartridge 10 Color Ink Cartridge 10, Black Ink Cartridge 10 Color Ink Cartridge 10, Black Ink Cartridge 10 Color Ink Cartridge 10, Black Ink Cartridge 10 Color Ink Cartridge 10, Black Ink Cartridge 10 PG-40, CL-41 PG-40, CL-41 PGI-5, CLI-8C, CLI-8M, CLI-8Y Epson Epson Stylus CX8300 T0731, T0732, T0733, T0734 Photosmart C3180 Photosmart C4180 Photosmart C5180 Photosmart C4280 Photosmart C5280 Photosmart C6280 OfficeJet J5780 Lexmark X5470 18C0032, 18C0033 HP92, HP93 HP98, HP93 HP02 C8721WN, HP02 C8771WN, HP02 C8773WN, HP02 C8772WN, HP02 C8774WN, HP02 C8775WN HP74, HP75 HP74, HP75 HP02 C8721WN, HP02 C8771WN, HP02 C8773WN, HP02 C8772WN, HP02 C8774WN, HP02 C8775WN HP74, HP75 Cada país estará representado en su moneda local Argentina Chile Colombia México Panamá Perú Venezuela Pesos argentinos Pesos Pesos Peso $ mexicano Dólar Soles Bolívares Test results and cost information provided by QualityLogic. Tests were performed under laboratory conditions and end-user s results may vary. Test results, ink cartridge pricing and cost per page pricing subject to change without notice by QualityLogic. All test results and cost information are provided as-is, as available, and all warranties, expressed or implied are hereby disclaimed. Users of the information contained herein assume full responsibility and risk of loss resulting from usage thereof. 4
Costo de la tinta por página En las siguientes gráficas, se resume el costo de la tinta por página de las impresoras probadas, calculado con los precios de los cartuchos en cada país en este informe. Se presentan tres gráficas distintas: una para las impresiones monocromáticas, otra para las impresiones a color y la última para las fotográficas. En la sección Metodología para calcular el costo de la tinta por página, que se encuentra a continuación de las gráficas, se pueden obtener detalles acerca de la forma en que se calcularon estos costos. Argentina: costo de la tinta por página (monocromática) (Pesos argentinos) 5
Argentina: costo de la tinta por página (color) (Pesos argentinos) Argentina: costo de la tinta por página (fotográfica) (Pesos argentinos) 6
Chile: costo de la tinta por página (monocromática) (Pesos chilenos) Chile: costo de la tinta por página (color) (Pesos chilenos) 7
Chile: costo de la tinta por página (fotográfica) (Pesos chilenos) 8
Colombia: costo de la tinta por página (monocromática) (Pesos colombianos) Colombia: costo de la tinta por página (color) (Pesos colombianos) 9
Colombia: costo de la tinta por página (fotográfica) (Pesos colombianos) 10
México: costo de la tinta por página (monocromática) (Pesos mexicanos) México: costo de la tinta por página (color) (Pesos mexicanos) 11
México: costo de la tinta por página (fotográfica) (Pesos mexicanos) 12
Panamá: costo de la tinta por página (monocromática) ( Dólar - Panamá) Panamá: costo de la tinta por página (color) ( Dólar - Panamá) 13
Panamá: costo de la tinta por página (fotográfica) (Dólar - Panamá) 14
Perú: costo de la tinta por página (monocromática) (Soles peruanos) Perú: costo de la tinta por página (color) (Soles peruanos) 15
Perú: costo de la tinta por página (fotográfica) (Soles peruanos) 16
Venezuela: costo de la tinta por página (monocromática) (Bolívares venezolanos) Venezuela: costo de la tinta por página (color) (Bolívares venezolanos) 17
Venezuela: costo de la tinta por página (fotográfica) (Bolívares venezolanos) 18
Metodología para calcular el costo de la tinta por página A continuación, se presenta un esquema detallado de la forma en que QualityLogic ejecutó el estudio Costo de la tinta por página para Kodak, valiéndose de información de precios estándar facilitada por Kodak y de metodologías estandarizadas para pruebas de rendimiento. A. Conclusiones de QualityLogic en materia de rendimiento Las pruebas de rendimiento son un proceso que consiste en utilizar las impresoras seleccionadas con los cartuchos correspondientes para agotar la cantidad de tinta o tóner. Luego se cuentan las páginas impresas a fin de determinar cuánto rinde cada cartucho. Por medio de un conjunto estándar de criterios de evaluación, conjunto que arrojará un resultado objetivo y con capacidad de repetirse, se determinan los requisitos y las condiciones de funcionamiento de tales pruebas. QualityLogic es uno de los líderes mundiales en el suministro de servicios relacionados con pruebas de rendimiento. Respaldamos y acatamos las normas ISO (Organización Internacional de Estandarización) correspondientes a las pruebas de impresiones a color y monocromáticas. Diversos fabricantes líderes, entre otros, Canon, Dell, Epson, HP, IBM, Kodak, Lexmark, Oki Data, Pitney Bowes, Ricoh, Toshiba y Xerox, también apoyan el uso de las normas ISO para las pruebas de rendimiento. Actualmente, la ISO está elaborando un estándar para la tinta utilizada en las impresiones fotográficas. No obstante, hasta que ese estándar se publique, QualityLogic usa una metodología propia, que se ajusta bastante al enfoque actual de las normas ISO. Las medidas clave de esos estándares comprenden: Una serie de pruebas estándar. Un mínimo de nueve cartuchos distribuidos entre tres impresoras que son representativas de productos disponibles en el mercado. Criterios claros y objetivos para determinar el fin de la vida útil. Un ambiente de prueba controlado: impresión continua, temperatura y humedad reguladas. Requisitos bien definidos para la confección de informes de rendimiento. 19
Las siguientes páginas contienen tablas relacionadas con los resultados de las pruebas de rendimiento. En esas tablas, se muestra la cantidad de páginas por cartucho que se espera obtener con un índice de confianza del 90 por ciento de acuerdo con nuestras pruebas. Mediante los números en negro, se indican los cartuchos primarios, es decir, cualquier tipo de cartucho del que se haya vaciado un mínimo de nueve unidades entre tres impresoras. A su vez, los cartuchos suplementarios, que representan los cartuchos secundarios para el objetivo del estudio, se indican con números en rojo. Si bien se estableció que los cartuchos suplementarios no son centrales para estas pruebas, se incluyen en los informes a fin de tener una comprensión cabal de la tinta utilizada. Por lo general, los cartuchos primarios correspondientes a cada categoría del estudio son: Impresión monocromática: el cartucho negro. Impresión a color: todos los cartuchos de alta densidad de color cian, magenta y amarillo. Impresión fotográfica: los cartuchos de color u otros de los que se hayan vaciado nueve unidades. QualityLogic llevó a cabo pruebas de rendimiento y proporcionó los informes correspondientes a todos los cartuchos de los modelos que se encuentran en la lista que sigue a continuación (algunos de los modelos también se venden en Europa y en América del Norte). Cada tabla cuenta con subencabezados abreviados que representan los tipos específicos de cartuchos de la siguiente manera: CMY = Un solo cartucho que contenga cian, magenta y amarillo * C = Cian M = Magenta Y = Amarillo K1 = Negro K2 = Un segundo cartucho negro LC = Cian claro LM = Magenta claro 20
Estos valores de rendimiento se aplican a todas las impresoras incluidas en este análisis y son las mismas sin importar el país. Además, se presenta el rendimiento de los cartuchos primarios y suplementarios. Puede encontrarse más información sobre los resultados en el Apéndice C. * El Cartucho del color de Kodak incluye tinta negra y tinta protectora *El Cartucho del color de Kodak incluye tinta negra y tinta protectora 21
* El Cartucho del color de Kodak incluye tinta negra y tinta protectora 22
B. Precios de los cartuchos En julio de 2008, Kodak investigó y proporcionó a QualityLogic los precios de los cartuchos que se utilizaron en este análisis. A fin de comparar las distintas impresoras, se evaluaron únicamente cartuchos estándar, como vienen en la caja, o aquellos de rendimiento estándar al precio unitario (es decir, ninguno de alto rendimiento ni de los que se consiguen en paquetes múltiples, combos, paquetes promocionales o promociones especiales). A continuación presentamos algunos ejemplos de los cartuchos de tinta y sus precios individuales (esta información se refiere a las impresoras usadas para Argentina). Fuente: Kodak Moneda: Pesos mexicanos 23
C. Costo de la tinta por página y por cartucho QualityLogic calculó el costo de la tinta por página y por cartucho, dividiendo el precio de cada cartucho (según los precios regionales de cada cartucho provistos por Kodak, que se mencionan en la Sección B) entre el rendimiento de cada unidad en cada modelo (según se estableció en la Sección A). Este cálculo da como resultado el costo de la tinta por página y por cartucho de cada modo de prueba: impresión monocromática, a color y fotográfica (el ejemplo a continuación es de las impresoras usadas para Argentina). Precio por cartucho Rendimiento de la tinta (en cantidad de páginas/fotografías) = Costo de la tinta por página y por h Costo de la tinta por cartucho individual y por página Moneda: Pesos mexicanos 24
Costo de la tinta por cartucho individual y por página Moneda: Pesos mexicanos Moneda: Pesos mexicanos 25
D. Costo de la tinta por página Para cada impresora, el costo de la tinta por página se calcula sumando el costo de la tinta por página de cada cartucho probado en un determinado modelo de impresora (como se determinó en la Sección C). Costo de la tinta por página = CMY + C + M + Y + K1 + K2 + LC + LM A continuación, se muestra el costo de la tinta por página y por impresora. Nótese que debido a la necesidad de expresar números redondos, es posible que el costo total de la tinta por página no coincida con los costos de los cartuchos individuales. Costo de la tinta por cartucho individual y costo total de la tinta por página [Argentina] Moneda: Pesos argentinos 26
Costo de la tinta por cartucho individual y costo total de la tinta por página [Argentina] Moneda: Pesos argentinos Moneda: Pesos argentinos 27
Costo de la tinta por cartucho individual y costo total de la tinta por página [Chile - Pesos] Moneda: Pesos chilenos Moneda: Pesos chilenos 28
Costo de la tinta por cartucho individual y costo total de la tinta por página [Chile - Pesos] Moneda: Pesos chilenos Moneda: Pesos chilenos 29
Costo de la tinta por cartucho individual y costo total de la tinta por página [Colombia - Pesos] Moneda: Pesos colombianos Moneda: Pesos colombianos 30
Costo de la tinta por cartucho individual y costo total de la tinta por página [Colombia - Pesos] Moneda: Pesos colombianos Moneda: Pesos colombianos 31
Costo de la tinta por cartucho individual y costo total de la tinta por página [México - Peso $] Moneda: Pesos mexicanos Moneda: Pesos mexicanos 32
Costo de la tinta por cartucho individual y costo total de la tinta por página [México - Peso $] Moneda: Pesos mexicanos Moneda: Pesos mexicanos 33
Costo de la tinta por cartucho individual y costo total de la tinta por página [Panamá - Dólar] Moneda: Dólar Panamá Moneda: Dólar Panamá 34
Costo de la tinta por cartucho individual y costo total de la tinta por página [Panamá - Dólar] Moneda: Dólar Panamá Moneda: Dólar Panamá 35
Costo de la tinta por cartucho individual y costo total de la tinta por página [Perú - Soles] Moneda: Soles peruanos Moneda: Soles peruanos 36
Costo de la tinta por cartucho individual y costo total de la tinta por página [Perú - Soles] Moneda: Soles peruanos Moneda: Soles peruanos 37
Costo de la tinta por cartucho individual y costo total de la tinta por página [Venezuela - Bolívares] Moneda: Bolívares venezolanos Moneda: Bolívares venezolanos 38
Costo de la tinta por cartucho individual y costo total de la tinta por página [Venezuela - Bolívares] Moneda: Bolívares venezolanos Moneda: Bolívares venezolanos 39
Información de contacto Si desea obtener información acerca del análisis Costo de la tinta por página, póngase en contacto con las siguientes personas: QualityLogic: Dave Jollota Presidente, Grupo de soluciones de pruebas de imágenes Tel.: +1-805-531-9030 x122 djollota@qualitylogic.com Don Moreaux El director de Operaciones, Probando Servicios Tel: +1-208-424-1905 x3051 dmoreaux@qualitylogic.com Address: 5401 Tech Circle, Moorpark, CA, 93021-1793 USA 40
Cost of Ink Per Page Analysis Argentina Chile Colombia Mexico Panama Peru Venezuela October 2008 41
TABLE OF CONTENTS Summary and Scope of Analysis... 43 Each country will be represented in its local currency... 44 Cost of Ink Per Page... 45 Argentina: Mono - Cost of Ink Per Page... 45 Argentina: Color - Cost of Ink Per Page... 46 Argentina: Photo - Cost of Ink Per Page... 46 Chile: Mono - Cost of Ink Per Page... 47 Chile: Color - Cost of Ink Per Page... 47 Chile: Photo - Cost of Ink Per Page... 48 Colombia: Mono - Cost of Ink Per Page... 49 Colombia: Color - Cost of Ink Per Page... 49 Colombia: Photo - Cost of Ink Per Page... 50 Mexico: Mono - Cost of Ink Per Page... 51 Mexico: Color - Cost of Ink Per Page... 51 Mexico: Photo - Cost of Ink Per Page... 52 Peru: Mono - Cost of Ink Per Page... 53 Peru: Color - Cost of Ink Per Page... 55 Peru: Photo - Cost of Ink Per Page... 56 Venezuela: Mono - Cost of Ink Per Page... 57 Venezuela: Color - Cost of Ink Per Page... 57 Venezuela: Photo - Cost of Ink Per Page... 58 Methodology for Calculation of Cost of Ink Per Page... 59 A. QualityLogic Yield Declarations... 59 B. Ink Cartridge Pricing... 62 C. Cost of Ink Per Page Per Cartridge... 63 D. Cost of Ink Per Page... 65 Appendix A: QualityLogic Declared Yield Test Results... 81 ISO Test Results - Summary... 82 Test Methodology... 82 Sub-Appendix A1 Test Pages... 121 42
Summary and Scope of Analysis For more than 20 years, QualityLogic Inc. has been a premier developer and provider of essential testing solutions to companies that design, build, or purchase printers and printing technology. Our products and services help our customers understand how the products they make or buy conform to specifications, or compare to reference implementations or competing products. We are active members of international standards organizations including ISO and Ecma International, and provide testing assistance to leading technology publications who publish printer reviews. At the request of Eastman Kodak Company, QualityLogic calculated and compared the Cost of Ink Per Page (CoIPP) of the EASYSHARE 5100, 5300 5500, ESP-3 and ESP-5 All-in-One Printers to competing printers selected by Kodak. Kodak s intent was to select printers with significant market share from leading manufacturers. Monochrome and color cartridge yields for all printers were determined following ISO yield standards, and photo yields were determined using QualityLogic s photo yield methodology*. Ink prices from for printers in the test were provided to QualityLogic by Kodak** and are based on the manufacturer s suggested retail price (MSRP) for each of the cartridges in each of the countries in this test. For this report, only standard as-shipped-in-box cartridges or the standard-yield ink cartridges in single quantity pricing (i.e., no multi-packs, high yield, combo packs, value packs or special promotions) were evaluated for the purpose of making like-basis comparisons between all printers. Although there are many factors in total cost of ownership, Cost of Ink Per Page (CoIPP) is an important factor when evaluating total cost of ownership with printer systems. Cost of Ink Per Page was calculated by dividing these cartridge prices by the yield of each cartridge in the test. * All references to photo in this report refer to 4x6 inch (approximately 10 x 15 cm) borderless photos. ** Kodak believes that the list pricing information provided is accurate; however, it is not responsible for any errors, inaccuracies, or variances caused by changes made outside of its defined survey period (May-July 2008). Test results and cost information provided by QualityLogic. Tests were performed under laboratory conditions and end-user s results may vary. Test results, ink cartridge pricing and cost per page pricing subject to change without notice by QualityLogic. All test results and cost information are provided as-is, as available, and all warranties, expressed or implied are hereby disclaimed. Users of the information contained herein assume full responsibility and risk of loss resulting from usage thereof. 43
The following printers and corresponding ink cartridges were included in this Cost of Ink Per Page analysis: Company Printer Cartridges Kodak Canon Epson Hewlett- Packard EASYSHARE 5100 EASYSHARE 5300 EASYSHARE 5500 EASYSHARE ESP-3 EASYSHARE ESP-5 Canon Pixma MP160 Canon Pixma MP470 Canon Pixma MP510 Epson Stylus CX8300 Photosmart C3180 Photosmart C4180 Photosmart C5180 Photosmart C4280 Photosmart C5280 Photosmart C6280 OfficeJet J5780 Lexmark X5470 18C0032, 18C0033 Black Ink Cartridge 10, Color Ink Cartridge 10 Black Ink Cartridge 10, Color Ink Cartridge 10 Black Ink Cartridge 10, Color Ink Cartridge 10 Black Ink Cartridge 10, Color Ink Cartridge 10 Black Ink Cartridge 10, Color Ink Cartridge 10 PG-40, CL-41 PG-40, CL-41 PGI-5, CLI-8C, CLI-8M, CLI-8Y T0731, T0732, T0733, T0734 HP92, HP93 HP98, HP93 HP02 C8721WN, HP02 C8771WN, HP02 C8773WN, HP02 C8772WN, HP02 C8774WN, HP02 C8775WN HP74, HP75 HP74, HP75 HP02 C8721WN, HP02 C8771WN, HP02 C8773WN, HP02 C8772WN, HP02 C8774WN, HP02 C8775WN HP74, HP75 Each country will be represented in its local currency Argentina Argentine Pesos Chile Pesos Colombia Pesos Mexico Mexican Peso $ Panama Dollar Peru Soles Venezuela Bolivares 44
Cost of Ink Per Page The following charts summarize the Cost of Ink Per Page for the printers tested using cartridge prices from each country in this report. There are three charts presented: separate charts for monochrome, color and photo printing. Details of how these costs were calculated can be found in the Methodology for Calculation of Cost of Ink Per Page following these graphs. Argentina: Mono - Cost of Ink Per Page (Argentine Pesos) 45
Argentina: Color - Cost of Ink Per Page (Argentine Pesos) Argentina: Photo - Cost of Ink Per Page (Argentine Pesos) 46
Chile: Mono - Cost of Ink Per Page (Chile Pesos) Chile: Color - Cost of Ink Per Page (Chile Pesos) 47
Chile: Photo - Cost of Ink Per Page (Chile Pesos) 48
Colombia: Mono - Cost of Ink Per Page (Colombia Pesos) Colombia: Color - Cost of Ink Per Page (Colombia Pesos) 49
Colombia: Photo - Cost of Ink Per Page (Colombia Pesos) 50
Mexico: Mono - Cost of Ink Per Page (Mexico Pesos) Mexico: Color - Cost of Ink Per Page (Mexico Pesos) 51
Mexico: Photo - Cost of Ink Per Page (Mexico Pesos) 52
Panama: Mono - Cost of Ink Per Page ( Dollar - Panama) Panama: Color - Cost of Ink Per Page (Dollar - Panama) 53
Panama: Photo - Cost of Ink Per Page ( Dollar - Panama) 54
Peru: Mono - Cost of Ink Per Page (Peru Soles) Peru: Color - Cost of Ink Per Page (Peru Soles) 55
Peru: Photo - Cost of Ink Per Page (Peru Soles) 56
Venezuela: Mono - Cost of Ink Per Page (Venezuela Bolivares) Venezuela: Color - Cost of Ink Per Page (Venezuela Bolivares) 57
Venezuela: Photo - Cost of Ink Per Page (Venezuela Bolivares) 58
Methodology for Calculation of Cost of Ink Per Page The following is a step-by-step outline of how QualityLogic, using standardized yield testing methodologies and standard pricing information provided by Kodak, executed this Cost of Ink Per Page test for Kodak. A. QualityLogic Yield Declarations Yield testing is a process by which the target printers are operated with their ink or toner cartridges to exhaust the amount of ink/toner, and then pages printed are counted to determine the number of pages each cartridge yields. The requirements and operating conditions of such testing are determined by a standard set of testing criteria that will provide an objective and repeatable result. QualityLogic is a leader worldwide in providing yield testing services. We support and follow the ISO (International Standards Organization) standards for mono and color testing. Use of using the ISO standards for yield testing is also supported by leading manufacturers, including Canon, Dell, Epson, HP, IBM, Kodak, Lexmark, Oki Data, Pitney Bowes, Ricoh, Toshiba, Xerox, and others. ISO is currently working on a standard for photo ink. Until this standard is released, QualityLogic uses a methodology we developed that closely follows the current ISO standards approach. Key provisions of these standards include: Standard test suites Minimum of nine cartridges across three printers representative of products in open market Clear, objective end-of-life criteria Controlled test environment temperature, humidity, continuous printing Yield reporting requirement well defined The following pages contain tables that relate to yield testing results. The tables show the number of pages per cartridge that can be expected with 90 percent confidence based on our testing. Numbers in black indicate primary cartridges any cartridge where a minimum of nine cartridges across three printers could be exhausted. Supplemental cartridges are indicated by red numbers and represent those cartridges that are secondary to the purpose of the test. Although supplemental cartridges are not the key focus in the tests as shown, they are included in the test reports to ensure we get a complete understanding of the ink being used. 59
Generally, the primary cartridges for each category of testing are: Mono ink the black cartridge Color ink all full density cartridges containing cyan, magenta, or yellow Photo ink color cartridges or others where nine cartridges were exhausted QualityLogic performed yield tests and provided yield test reports for all cartridges for models listed below (with some of the same models also available in Europe and in North America). Each table has abbreviated sub-headings that represent the specific ink cartridge types as follows: CMY = A single cartridge containing cyan, magenta and yellow * C = Cyan M = Magenta Y = Yellow K1 = Black K2 = A second black cartridge LC = Light cyan LM = Light magenta These yield numbers apply to all printers included in this analysis, and are the same regardless of country. Yields of primary and supplemental cartridges are reported, and the details of these results can be found in Appendix C. * Kodak s color cartridge includes black ink and protective ink 60
* * Kodak s color cartridge includes black ink and protective ink * Kodak s color cartridge includes black ink and protective ink 61
B. Ink Cartridge Pricing Cartridge prices used in this Cost of Ink Per Page analysis were researched and provided to QualityLogic by Kodak in May 2008. Only standard as-shipped-in-box cartridges or the standard-yield ink cartridges in single quantity pricing (i.e., no multi-packs, high yield, combo packs, value packs or special promotions) were evaluated for the purpose of making like-basis comparisons between all printers. Below are examples of the ink cartridges and their individual prices (this data is for printers included for Argentina). Source: Kodak Currency: Mexican Pesos 62
C. Cost of Ink Per Page Per Cartridge QualityLogic then calculated the Cost of Ink Per Page per cartridge by dividing the price of each cartridge (as defined by Kodak s localized cartridge price, noted above in Section B) by the yield for each cartridge in each model (as defined above in Section A). This calculation results in the Cost of Ink Per Page per cartridge for each test mode: mono, color and photo (the example below is for printers included for Argentina). Price per cartridge Ink yield (in number of pages/photos) = Cost of Ink Per Page per cartridge Cost of Ink Per Individual Cartridge per Page Currency: Mexican Pesos 63
Cost of Ink Per individual Cartridge per Page Currency: Mexico Peso Currency: Mexico Peso 64
D. Cost of Ink Per Page Cost of Ink Per Page for each printer is calculated by summing the Cost of Ink Per Page per cartridge for each cartridge tested in a given printer model (as determined above in Section C). Cost of Ink Per Page = CMY + C + M + Y + K1 + K2 + LC + LM The Cost of Ink Per Page per printer is reflected below. Note that, due to rounding, the total CoIPP may not match the individual ink cartridge costs. Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Argentina] Currency: Argentina Pesos 65
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Argentina] Currency: Argentina Pesos Currency: Argentina Pesos 66
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Chile - Pesos] Currency: Chile Pesos Currency: Chile Pesos 67
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Chile - Pesos] Currency: Chile Pesos Currency: Chile Pesos 68
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Colombia - Pesos] Currency: Colombia Pesos Currency: Colombia Pesos 69
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Colombia - Pesos] Currency: Colombia Pesos Currency: Colombia Pesos 70
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Mexico - Peso] Currency: Mexico Pesos Currency: Mexico Pesos 71
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Mexico - Peso] Currency: Mexico Pesos Currency: Mexico Pesos 72
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Panama Dollar] Currency: Panama Dollar Currency: Panama Dollar 73
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Panama Dollar] Currency: Panama Dollar Currency: Panama Dollar 74
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Peru - Soles] Currency: Peru Soles Currency: Peru Soles 75
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Peru - Soles] Currency: Peru Soles Currency: Peru Soles 76
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Venezuela - Bolivares] Currency: Venezuela Bolivares Currency: Venezuela Bolivares 77
Cost of Ink Per Individual Cartridge and Total Cost of Ink Per Page [Venezuela - Bolivares] Currency: Venezuela Bolivares Currency: Venezuela Bolivares 78
Contact Information For information regarding this Cost of Ink Per Page Analysis, please contact the following person/s: QualityLogic: Dave Jollota President, Imaging Test Solutions Group Phone: +1-805-531-9030 x122 djollota@qualitylogic.com Don Moreaux Director of Operations, Testing Services Phone: +1-208-424-1905 x3051 dmoreaux@qualitylogic.com Address: 5401 Tech Circle, Moorpark, CA, 93021-1793 USA 79
Appendices 80
Appendix A: QualityLogic Declared Yield Test Results The following data was extracted from the Yield Reports for each product tested. Complete reports are available from QualityLogic upon request. 81
ISO Test Results - Summary Test Methodology In order to obtain these yield results, two different methodologies were used in combination with three test suites. This section will detail the common areas between the methodologies, the differences between them, and highlight some key terms from ISO/IEC 24711, 24712, and 19752 that are particularly important to understand when reviewing these yield claims. Common Methodology and Definitions Number of Printers Tested Number of Cartridges Tested Temperature Humidity Fade Ink Out End of Life (EOL) Semi-Continuous Printing Declared Cartridge Yield Estimated Supplemental Cartridge Yield Average Supplemental Cartridge Yield Proxy Cartridge Minimum of three Minimum of nine of each color Testing room average 23.0ºC ± 2ºC with all running average temperatures between 20.0ºC and 26.0ºC Testing room average 50% ± 10% RH with all running average RH readings between 35% and 65% Phenomenon in which a significant reduction in uniformity occurs due to ink depletion Signal generated by the printing system when the usable ink in the system is depleted and the printer stops printing A condition determined by one of two mechanisms: fade or ink out (only if ink out stops printing) Printing in a continuous manner, pausing only for intrajob servicing, printer calibrations, paper changes, breaks, and end of work days Cartridge Yield (in pages) that is at or below the lower 90% confidence bound of the average yield Estimated yield for a supplemental cartridge (real or estimated with use of a proxy) calculated with at least three cartridges Average yield for a supplemental cartridge where EOL was reached on at least nine cartridges (three per printer) A primary cartridge of the same physical size as a supplemental cartridge which had a starting weight within +/- 10% of the supplemental cartridge starting weight. 82
Mono Ink Methodology and Definitions In accordance with ISO/IEC 24711, ISO/IEC 19752 Test Suite ISO/IEC 19752 Driver Set-up* See Color Ink Methodology. In addition, if a Black Only or Text Only mode was available in the driver, it was enabled. Paper A4 or 8 ½" x 11" (see individual test reports) Semi-Continuous Printing Primary Cartridge Supplemental Cartridge Individual Cartridge Yield Each copy of the test suite was printed as a separate one-page print job allowing for some intra-job servicing and calibration to take place The black cartridge or, if no black cartridge was present, the color cartridges that were used to develop composite black. Any installed cartridge except the full density black cartridge, including the full density Cyan, Magenta, and Yellow cartridges, as well as any photo cartridges The number of test pages printed between cartridge installation and end of life Color Ink Methodology and Definitions In accordance with ISO/IEC 24711, ISO IEC 24712 Test Suite ISO/IEC 24712 Driver Set-up* All image and print quality modifiers were set to their factory pre-set configuration for the printer and default installed condition for the driver. If auto media detection was available on the printer, it was disabled and media-type set to plain paper. Paper Semi-Continuous Printing Primary Cartridge Supplemental Cartridge Individual Cartridge Yield A4 or 8 ½" by 11" (see individual test reports) Each copy of the test suite was printed as a separate five-page print job allowing for some intra-job servicing and calibration to take place Cartridge containing full density black, cyan, magenta, or yellow, or a combination of full density cyan, magenta and yellow. Cartridge other than the full density cyan, magenta, yellow and black cartridges Value determined by counting the number of diagnostic pages (last page of the test page suite) printed between cartridge installation and end of life, and multiplying by five 83
Photo Ink Methodology and Definitions In accordance with QualityLogic Color Photo Cartridge Yield Test Methodology Test Suite Driver Set-up* Paper Semi-Continuous Printing Primary Cartridge Supplemental Cartridge Individual Cartridge Yield QualityLogic Color Photo Suite The highest print quality mode readily available in the driver was used The best photo paper recommended by each manufacturer. A4 or 8 ½" x 11" papers were used to print a borderless 4" x 6" (approximately 10 x 15 cm) photo. (See individual test reports) Each copy of the test suite was printed as a separate 10-page print job allowing for some intra-job servicing and calibration to take place Cyan, Magenta, Yellow and Photo cartridges or any cartridges containing these colors were considered as primary cartridges. In addition, any other cartridge that exhausted nine or more cartridges during the execution of nine of the above cartridges was considered as primary. Any cartridge installed in the printer while printing photos that did not meet the definition of a primary cartridge was considered a supplemental cartridge The number of test pages printed between cartridge installation and end of life 84
The following data was extracted from the Yield Reports for each product tested complete reports are available upon request. Printer Identifier Kodak EASYSHARE 5100 Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested April 18, 2007 to April 24, 2007 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size Letter Media used Xerox Business 4200, 92 Brightness, 20lb. weight Driver version Driver Version = 04/03/2007,2.5.119.0 The following driver settings were used: Print Quality = Normal Paper Size = Letter Using the 19752 Mono test page, the setting in the Advanced Tab Print Colors as: Black and White was selected. Declaration of Yield Inkjet Cartridge Yield when tested in Kodak EASYSHARE 5100: Using the test suite defined in ISO/IEC 24712 provides the following results: Average K (Black) Cartridge Yield Up to 342 standard pages Average Color Cartridge Yield Up to 378 standard pages Using the test page defined in ISO/IEC 19752 provides the following results: Average K (Black) Cartridge Yield Up to 537 standard pages Estimated supplemental Color Cartridge Yield Up to 3,747 standard pages Values obtained by continuous printing. Declared yield values in accordance with ISO/IEC 24711 ISO 24712 Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Black Ink Cartridge 10 K (Black) 347 342 9/12 Color Ink Cartridge 10 Color 385 378 9/9 ISO 19752 Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Black Ink Cartridge 10 K (Black) 539 537 21/21 Color Ink Cartridge 10* Color 3,773 3,747 3/3 * Denotes supplemental cartridge 85
Printer Identifier Kodak EASYSHARE 5100 Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested May 4, 2007 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size 4" x 6" borderless photo on 8 ½" x 11" photo paper Media used Ultra Premium Photo Paper - Kodak Driver version Driver Version = 04/03/2007,2.5.119.0 The following driver settings were used: Print Quality = Normal Paper Size = Letter No settings were available in the driver for Photo printing. Declaration of Yield Inkjet Cartridge Yield when tested in Kodak EASYSHARE 5100: Using the QualityLogic Color Photo test suite provides the following results: Average Color Cartridge Yield Up to 167 standard pages Estimated supplemental K (Black) Cartridge Yield Up to 1,695 standard pages Values obtained by continuous printing. Declared yield values in accordance with QualityLogic Color Photo Yield Test Methodology QualityLogic Color Photo Suite Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Color Ink Cartridge 10 Color 167 167 9/9 Black Ink Cartridge 10* K (Black) 1,730 1,695 3/3 * Denotes supplemental cartridge 86
Printer Identifier Kodak EASYSHARE 5300 Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested April 18, 2007 to April 24, 2007 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size Letter Media used Xerox Business 4200, 92 Brightness, 20lb. weight Driver version Driver Version = 04/03/2007,2.5.119.0 The following driver settings were used: Print Quality = Normal Paper Size = Letter Using the 19752 Mono test page, the setting in the Advanced Tab Print Colors as: Black and White was selected. Declaration of Yield Inkjet Cartridge Yield when tested in Kodak EASYSHARE 5300: Using the test suite defined in ISO/IEC 24712 provides the following results: Average K (Black) Cartridge Yield: Up to 342 standard pages Average Color Cartridge Yield: Up to 378 standard pages Using the test page defined in ISO/IEC 19752 provides the following results: Average K (Black) Cartridge Yield: Up to 536 standard pages Estimated supplemental Color Cartridge Yield: Up to 3,753 standard pages Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. ISO 24712 Cartridge Identifier Color Average (pages) 90% Lower Confidence Number used in (pages) calculations/test Black Ink Cartridge 10 K (Black) 347 342 9/12 Color Ink Cartridge 10 Color 385 378 9/9 ISO 19752 Cartridge Identifier Color Average (pages) 90% Lower Confidence Number used in (pages) calculations/test Black Ink Cartridge 10 K (Black) 537 536 21/21 Color Ink Cartridge 10* Color 3,758 3,753 3/3 * Denotes supplemental cartridge 87
Printer Identifier Kodak EASYSHARE 5300 Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested May 3, 2007 to May 4, 2007 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size 4" x 6" borderless photo on 8 ½" x 11" photo paper Media used Ultra Premium Photo Paper - Kodak Driver version Driver Version = 04/03/2007,2.5.119.0 The following driver settings were used: Print Quality = Normal Paper Size = Letter No settings were available in the driver for Photo printing. Declaration of Yield Inkjet Cartridge Yield when tested in Kodak EASYSHARE 5300: Using the QualityLogic Color Photo Suite: Average Color Cartridge Yield: Up to 167 standard pages Estimated supplemental K (Black) Cartridge Yield: Up to 1663 standard pages Values obtained by continuous printing. Declared yield value in accordance with QualityLogic Color Photo Cartridge Yield Test Methodology. QualityLogic Color Photo Suite Cartridge Identifier Color Average (pages) 90% Lower Confidence Number used in (pages) calculations/test Color Ink Cartridge 10 Color 167 167 9/9 Black Ink Cartridge 10* K (Black) 1,911 1,663 3/3 * Denotes supplemental cartridge 88
Printer Identifier Kodak EASYSHARE 5500 Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested July 10, 2007 to July 19, 2007 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size Letter Media used Xerox Business 4200, 92 Brightness, 20lb. weight Driver version Driver Version = 04/03/2007,2.5.119.0 The following driver settings were used: Print Quality = Normal Paper Size = Letter Using the 19752 Mono test page, the setting in the Advanced Tab Print Colors as: Black and White was selected. Declaration of Yield Inkjet Cartridge Yield when tested in Kodak EASYSHARE 5500: Using the test suite defined in ISO/IEC 24712 provides the following results: Average K (Black) Cartridge Yield: Up to 342 standard pages Average Color Cartridge Yield: Up to 376 standard pages Using the test page defined in ISO/IEC 19752 provides the following results: Average K (Black) Cartridge Yield: Up to 535 standard pages Estimated supplemental Color Cartridge Yield: Up to 3,741 standard pages Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. ISO 24712 Cartridge Identifier Color Average (pages) 90% Lower Confidence Number used in (pages) calculations/test Black Ink Cartridge 10 K (Black) 346 342 9/15 Color Ink Cartridge 10 Color 383 376 9/12 ISO 19752 Cartridge Identifier Color Average (pages) 90% Lower Confidence Number used in (pages) calculations/test Black Ink Cartridge 10 K (Black) 536 535 21/21 Color Ink Cartridge 10* Color 3,755 3,741 3/3 * Denotes supplemental cartridge 89
Printer Identifier Kodak EASYSHARE 5500 Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested July 19, 2007 to July 20, 2007 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size 4" x 6" borderless photo on 8 ½" x 11" photo paper Media used Ultra Premium Photo Paper - Kodak Driver version Driver Version = 04/03/2007,2.5.119.0 The following driver settings were used: Print Quality = Normal Paper Size = Letter No settings were available in the driver for Photo printing. Declaration of Yield Inkjet Cartridge Yield when tested in Kodak EASYSHARE 5500: Using the QualityLogic Color Photo Suite: Average Color Cartridge Yield: Up to 166 standard pages Estimated supplemental K (Black) Cartridge Yield: Up to 1472 standard pages Values obtained by continuous printing. Declared yield value in accordance with QualityLogic Color Photo Cartridge Yield Test Methodology. QualityLogic Color Photo Suite Cartridge Identifier Color Average (pages) 90% Lower Confidence Number used in (pages) calculations/test Color Ink Cartridge 10 Color 167 166 9/9 Black Ink Cartridge 10* K (Black) 1,700 1,472 3/3 * Denotes supplemental cartridge 90
Printer Identifier ESP-3 All-in-One Printer Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested September 10, 2008 to September 22, 2008 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size Letter Media used Xerox Business 4200, 92 Brightness, 20lb. weight Driver version Driver Version=07/17/2008, 2.07.0151.0 Color Ink test: The driver s default settings were used. Mono Ink Test: Print color as = Changed to Black and White from Color Declaration of Yield Inkjet Cartridge Yield when tested in Kodak ESP-3 All-in-One Printer: Using the test suite defined in ISO/IEC 24712 provides the following results: Average K (Black) Cartridge Yield Up to 340 standard pages Average Color Cartridge Yield Up to 379 standard pages Using the test page defined in ISO/IEC 19752 provides the following results: Average K (Black) Cartridge Yield Up to 555 standard pages Estimated supplemental Color Cartridge Yield Up to 4,313 standard pages Values obtained by continuous printing. Declared yield values in accordance with ISO/IEC 24711 ISO 24712 Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Black Ink Cartridge 10 K (Black) 345 340 9/12 Color Ink Cartridge 10 Color 386 379 9/9 ISO 19752 Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Black Ink Cartridge 10 K (Black) 557 555 24/24 Color Ink Cartridge 10* Color 4,758 4,313 3/3 * Denotes supplemental cartridge 91
Printer Identifier ESP-3 All-in-One Printer Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested September 10, 2008 to September 22, 2008 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size 4" x 6" borderless photo on 8 ½" x 11" photo paper Media used KODAK Ultra Premium Photo Paper High Gloss Driver version Driver Version=07/17/2008, 2.07.0151.0 The driver s default settings were used. Declaration of Yield Inkjet Cartridge Yield when tested in Kodak ESP-3 All-in-One Printer:: Using the QualityLogic Color Photo test suite provides the following results: Average Color Cartridge Yield Up to 173 standard pages Estimated supplemental K (Black) Cartridge Yield Up to 1,509 standard pages Values obtained by continuous printing. Declared yield values in accordance with QualityLogic Color Photo Yield Test Methodology QualityLogic Color Photo Suite Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Color Ink Cartridge 10 Color 173 173 9/9 Black Ink Cartridge 10* K (Black) 1,719 1,509 3/3 * Denotes supplemental cartridge 92
Printer Identifier ESP-5 All-in-One Printer Printer Manufacturer Kodak Cartridge Identifier Black Ink Cartridge 10 & Color Ink Cartridge 10 Cartridge Type Separate ink supply and print head Date Tested August 25, 2008 to September 4, 2008 EOL Criteria This printer has Ink Out which stops printing. Whichever came first, either Ink Out or Fade, was used as the EOL criteria. Print mode used Continuous Paper Size Letter Media used Xerox Business 4200, 92 Brightness, 20lb. weight Driver version Driver Version=07/17/2008, 2.07.0151.0 Color Ink test: The driver s default settings were used. Mono Ink Test: Print color as = Changed to Black and White from Color Declaration of Yield Inkjet Cartridge Yield when tested in Kodak ESP-5 All-in-One Printer:: Using the test suite defined in ISO/IEC 24712 provides the following results: Average K (Black) Cartridge Yield Up to 342 standard pages Average Color Cartridge Yield Up to 379 standard pages Using the test page defined in ISO/IEC 19752 provides the following results: Average K (Black) Cartridge Yield Up to 551 standard pages Estimated supplemental Color Cartridge Yield Up to 4,395 standard pages Values obtained by continuous printing. Declared yield values in accordance with ISO/IEC 24711 ISO 24712 Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Black Ink Cartridge 10 K (Black) 347 342 9/12 Color Ink Cartridge 10 Color 387 379 9/9 ISO 19752 Cartridge Identifier Color Average (pages) 90% Lower Confidence (pages) Number used in calculations/test Black Ink Cartridge 10 K (Black) 552 551 24/24 Color Ink Cartridge 10* Color 4,415 4,395 3/3 * Denotes supplemental cartridge 93