Soluciones de Cloud Computing y Virtualización

Transcripción

1 Soluciones de Cloud Computing y Virtualización Julián Domínguez Sales Support IT NEC Unified Solutions julian.dominguez@nec-unified.com

2 Qué es NEC Unified Solutions División de Productos NEC Soluciones Propietarias Soluciones de Terceros Integrador Global de Soluciones IT Orientado a media y gran empresa enfocados en las comunicaciones y la colaboración Gobierno Educación Legal Hotelero Sanidad Banca Comercial

3 Por qué ahora Cloud Computing? Crisis: Necesidad de ahorrar costes La WAN ya es LAN El éxito de: La Virtualización Las redes sociales El uso de terminales móviles Incremento del uso de servicios en Internet Plataformas Orientadas a Servicios Page 3

4 Beneficios de una solución de Cloud Computing Permite diferentes opciones de configuración: Nube publica Nube privada Nube mixta Tecnología VERDE al utilizar infraestructuras compartidas Optimización de licencias al aprovechar más los servidores Centralizado Alta disponibilidad Page 4

5 Solución de Comunicaciones Unificadas en la Cloud Que características debe tener? Solución SOA que permite añadir comunicaciones a los procesos de negocio, permitiendo desarrollar nuevas y diferentes soluciones Basado en estándares abiertos Modelo de licencias basado en usuarios escalable hasta un gran número de por servidor Conectividad analógica o digital mediante media gateway o SIP trunking Independiente del hardware Flexible, escalable y seguro Y el cliente? Softphone pensado para conectarse desde cualquier sitio dentro o fuera de la oficina, permitiendo numero unico y funciones de find-me y follow-me Funciones avanzadas de comunicación: video, telefonía, mensajería unificada, softphone Escalabilidad hasta miles de puestos

6 Comunicaciones unificadas con Google Maps y 1. El Call Centre recibe una llamda preguntando por la hora de entrega 2. El Call Centres usa el mapa para ver la situación del mensajero 3. El mapa permite llamar al mensajero mediante Sphericall para preguntarle por el envio 4. El Mismo mapa puede ser consultado por el cliente

7 Soluciones de Virtualización Qué características debería tener? Solución de End-to-End para todos sus componentes Basada en estándares y software de Virtualización líder en el mercado permitiendo alta disponibilidad Con sistemas de monitorización integrados que: Predigan fallos de hardware y los corrige Optimice el rendimiento balanceando las cargas de trabajo entre servidores menos ocupados Preparado para las Comunicaciones Unificadas Solución adaptable a cualquier entorno actual IT previamente implantado Y la virtualización de escritorio? La experiencia de usuario es fundamental Refresco y respuesta de pantalla Gestión de periféricos Capaz de responder a diferentes necesidades Ofimática Alto rendimiento Escritorios reducidos Servicios en la nube Rompe las barreras de la dependencia del HW llegando a cualquier dispositivo Page 7

8 RDP RTP Soluciones de Virtualización de NEC Virtual PC Center (VPCC ) NEC SV7000 / SV8500 / SIP Server / Sphericall Current Infrastructure Access servers DHCP / DNS / WINS Active Directory Print Servers Application servers HR / ERP BI Storage NAS / SAN Backup Virtual PC Virtual PC Virtual PC AP Soft Phone Win-XP VPCC Infrastructure AP Soft Phone Win-XP Virtualisation Layer Virtual IP Network PC Servers AP Soft Phone Win-XP VPCC Infrastructure Sigma System Center System Provisioning Virtual Center Session Manager Deployment Manager ESMPRO Management Servers US110 TCM270 Mobile US110

9 Estrategia de NEC C & C Cloud: Computer and Communications Cloud Services: a mercados verticales Cloud System Implementation: Que permite a las compañías, operadores y administración pública ofrecer servicios en la nube Cloud Platform: Ofreciendo plataformas y servicios IT para aquellos clientes que quieran construirse sus propios sistemas Cloud Page 9

10 Servicios y Soluciones de NEC Soluciones y tecnologías de Infraestructuras de IT Microsoft Windows, AD, Hyper-V, Exchange, SCCM (SMS), SCOM (MOM), ISA, TMG, SQL Windows XP, Vista, 7, Windows Mobile Citrix XEN APP, XEN Desktop, HDX, XEN Server, VMware ESX Server (VI 4 / vsphere), ESXi Soluciones de Comunicaciones Unificadas Microsoft OCS; LiveMeeting; Roundtable Soluciones de Windows Mobile NEC Virtualización de Escritorio y dispositivos de cliente ligero Integración con soluciones de telefonía (PBX, Aplicaciones de Contact Centre; Integración de VOIP + OCS) Business Connect Soluciones de Movilidad (FMC, DECT) DiaLogic Media Gateways

11 Simply a better way to work

12 NEC Carrier Cloud Approach NEC Europe Cloud Computing Competence Center

13 Introduction and Positioning

14 NEC Main Cloud Computing Offerings Software as a Service (SaaS) Cloud based delivery of Applications Web based apps / Virtualized apps On demand Platform as a Service (PaaS) Cloud based Platforms Utilization Virtual PC Center (VPCC) / Desktop as a Service (DaaS) Virtual Contact Center (VCC) Centralized and On Demand Secure Infrastructure as a Service (IaaS) Cloud based Infrastructure utilization Virtual Servers Virtual Storage Virtual Networks Etc Page 14

15 Our Phased approach into Carrier Cloud Services Carrier Cloud Services Strategy Deployment Time and Phases SaaS Virtualized Apps DaaS IaaS Software as a Service Targetted mainly to SMBs Almost no CAPEX Based on Revenue Share Fast & Easy to Deploy Quick customer base growth Allows ARPU increase & customer retention Platform hosted by NEC Logical, optional step between SaaS and DaaS Can be sold as part of the SaaS, or as the basis for the DaaS Targetted mainly to SMBs No CAPEX Desktop as a Service Targetted to SMBs and Medium to Large Companies Requires CAPEX Fast & Easy to Deploy Quick customer base growth, upsell to existing SaaS customers Captures customers CAPEX as Service Revenue Platform hosted by Carrier Infrastructure as a Service Targetted to all customers Requires CAPEX Replaces old fashioned services (hosting, colocation ) and adds new services: - Virtual Servers - Virtual Storage - Virtual Networking - Captures new customers CAPEX as Service Revenue Infrastructure hosted by Carrier

16 The SaaS Phase

17 The SaaS Phase (The NEC model) SaaS NEC - CARRIER SaaS MARKETPLACE vs. ISVs Independent SaaS Delivery - One Trusted provider - One contract - One support source - One payment - One ID (Single Sing-on) - Network performance assurance - Many doubtful providers - Many contracts - Many payments - Many support sources - Many Ids - Network performance risk -...

18 The SaaS Phase (No need for CAPEX or a Platform) SaaS No need to deploy any infrastructures at Carrier side; NEC SaaS Platform will integrate with Carrier Systems and with selected ISVs. No need to change/add existing carrier systems. Customers Users CARRIER PORTAL Customers Single Sign-On User Portal Mgmt Portal CARRIER EXISTING SYSTEMS AND PROCEDURES Carrier Salesman Backoffice Ordering, Billing, CRM, Etc. Customers Administrators NO CAPEX FOR CARRIERS - CARRIERS PAY FOR PORTAL/BILLING/CRM INTEGRATION ONLY. - NEC COVERS PLATFORM, OPERATION AND ISV MGMT. - ISVs AND NEC COVER ISV INTEGRATION SSO MKP Login NEC SaaS DELIVERY PLATFORM SSO to Ordering NEC SaaS Marketplace & Ordering Portal Ordering Portal SynerboSpace Provisioning MAPI SSO Proxy ISVs

19 End User End Users The SaaS Phase (Aggregation & Revenue Share) SaaS SIMPLIFIED CONTRACTS AND PAYMENTS - No need to have different contracts or payments with ISVs, no need to integrate each ISV; - NEC performs the Aggregator role, for both administrative and technical stuff with ISVs. ISV 1 CARRIE R NEC ISV 2 RISK-SHARING MODEL, REVENUE SHARE MODEL - Carrier covers Sales and Marketing costs - NEC covers Platform and Aggregator Role costs - ISV covers development / licenses costs - Everybody gets a share of the revenue paid by End Users ISV 3 One Technical Integration, One Contract, One monthly invoice Multiple Technical Integrations, Multiple Contracts, Multiple monthly Invoices CARRIE NEC R ISV

20 The SaaS Phase (Hosting and Delivery) SaaS SYSTEMS HOSTING AND APPLICATIONS DELIVERY - Carrier Hosts Customer Portal - NEC Hosts SaaS Platform - ISVs Host their Applications Carrier request redirection to NEC Platform Customer logon and request for application to Carrier Portal CARRIE R NEC NEC request to ISV to provision application ISV 1 ISV application delivery to end user customer ISV 3 ISV 2 This model allows the utilization of one centralized SaaS Platform, integrated with distributed Application hosting facilities and ISVs (typically local ISVs), providing a very effective application delivery and bandwidth consumption.

21 The DaaS (VDI) Phase

22 Virtual Desktop Infrastructure for DaaS DaaS Move desktop Hardware, Software, Upgrades and Maintenance cost and complexity to the Carrier Cloud Client PC Thin Client Fat PCs Virtual PC Divert customers CAPEX and OPEX in HW, SW, Maintenance, Applications, Operation, Administration, Upgrades, etc, paid to different vendors into OPEX paid to the Carrier as monthly subscriptions.

23 Cash Flow Behavioral Change SaaS, DaaS TODAY HW Maint Apps CUSTOMER Secur HW Secur TOMORROW Carrier Cloud Apps Othr Supp Comms Supp Comms Othr Maint TCO Reduction, no CAPEX CUSTOMER WE WILL LITERALLY CHANGE THE WORLD!!!!

24 Virtual Desktop Infrastructure for DaaS DaaS Multiple benefits for customers: -No CAPEX, predictable OPEX -Reduced overall cost (-40%) -Reduced down time -Longer equipment life-cycle IT Becomes a real Service, just like: -Voice -Banking -Transportation -Healthcare -Lodging -

25 Virtual Desktop Infrastructure for DaaS DaaS A whole new world of Services will be made available to customers: -Virtual Desktops -Virtual Contact Centers -Daas + VoIP + Contact Center Virtualized Apps + -

26 The IaaS (Infrastructure) Phase

27 Cloud Infrastructure IaaS Infrastructures needed to offer Infrastructure as a Service is comparable in magnitude to existing Datacenter infrastructures, with the advantages of Optimization and Vitualization Fit. Future Infrastructure Current Infrastructure Access servers DHCP / DNS / WINS Active Directory Print Servers Application servers HR / ERP BI Storage NAS / SAN Backup

28 Cloud Infrastructure: Optimized Cloud Computing Infrastructure Electrical Power Saving 50% Power supply 92% Efficient cooling design Fan power consumption reduction Platform management workload optimization sw Flexible Power management Power monitoring and capping at several levels Flexible PSU Redundancy rules and workload setup Share power allocation between enclosures Weight and Space saving 50% 80 servers in one bay / 640 core Low weight design / aluminium 650kg Scalability & Availabili NEC deliver the highest I/O scalability I/O connectivity is fully redundant I/O virtualization is free of charge Modular investment / easy management Standard design, easy support Automation and multiple deployment Compatible with any 19 Bay Intuitive and Unified Management Unique graphical console to manage the full system I/O virtualization native for all switches Redundant management board on all enclosures Page 28

29 Overall Management and Structure of NEC Carrier Cloud Services

30 Management and Customer Self-Service And in order to properly Manage and Operate the entire set of Infrastructures and Services, there s also a need for Cloud Management Tools and Customer Self-Service Tools that will avoid manual interventions : Page 30

31 MasterScope MCOperations Unified Operation Management Invariant Analyzer :SIAT Predictive Fault Analysis How will our Cloud Infrastructure look like with our «Phased» Approach? The infrastructure for every level of service platform such as IaaS, PaaS, DaaS and SaaS IaaS SaaS PaaS Fully Integrated Management VDI(DaaS) BSS (CRM, Billing) IaaS Platform Sigma System Center Virtual/Real Server/ Storage/Network Management ServerModule SaaS Application WebOTX Application Server VM VM VM PaaS /SaaS Platform System Director IDE Secure Master SSO package istorage Manager Storage Management Disk VDI(DaaS) Platform Secure Master MasterScope Network Manager Network Management OpenFlow SW Switch VPCC Thin Client SW System Service Management Cloud Mgr Service Provisioning SPOON Service/Tenant/ Management Service Manager Service Support CMDB High Efficiency Infrastructure Green IT IT+NW Resource Pooling Page 31