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Transcripción

1 ! " # $ " %! " #! & %! # % ' ( ) *++,

2

3 ( - - / C $ - / /./ $! - $ -'!./*/ -'0 - $ - / */ - 1 -? 2 3 */./ 2? */*/ 4 () -'0 - - )* $ - / /,/! )*,/./ )*,/*/ 5 # )E,/,/ - % 6 )E,/7/ - % 6 )F,/8/ / )?,/9/ $:; *B,/</ $:; # -;= ( **,/>/ % " ( *+,/?/ -" $:; *@ +( $ - / / 7/! - --2@ 2 3 +( 7/./! #!A +( 7/*/ " ( % / +) 7/,/ " ( % / +) 7/7/ B ( % / +) 7/8/ $ ; / +*

4 7/9/ 5 ; # 6 +E 7/</ " +F 7/> B $! +F 7/?/ " +? C( $ - / 8/ - C( 2 3 C( $ - / / 9/ $ - / </ $ -$ 2 -! - - </./ $ " " B </*/ # B! </,/ - % % $ " </7/ " % # C </8/ " # " 5 % $ " EB </9/ $ " E@ ; = " -! </</ B % - - / / >/./ $ " % # D 2-1- C E? F( F( F* - / ' ' / / FC FE $% &' ( FE $% &' )?( $% &' *?+ $% &' +?+

5 ) A ) #, -. / 0 0 -, 1, / / $/ - / 1 / - 2,3 / / , -, 4 0 4,- /, 5 1 # / ( / 0, # - " ( / 6 $ - (

6 ! " # $ " % # , 4 6 -, 3, - 8 -,, 3, #, / 0,# , - 5, 4, 4 0,# - 2, " $, - % 6 # E ) /// E 5 " / 1 4 / 2-4, 1 1 8, 3, : 4 / 5 - / - /, 4., 5 4., - 4 /,# - : 1 4,# 1 # 4.,., ;., 3 # 8 <., / 3 $ 4 / - $ " - 4 / # # 6-26 /, 2 -, 3 # % 5 = > 3 >, 1 / , 3, 1 1 4! " )

7 ) % # $ - - " /// " % % " F / 8 0 A, - / # A :., A., = 4 4, # " $ / , 4,, 2 -, 4 # , 4 2, # $ / - 2 / = 4, 3 8 =, 3,, # 3,,# 2 5, 4 2., ) < 1,, (??@ *

8 ! " # $ " % +

9 $ - $ -./ $! - $ -'! : " $ 4 8 <., / 3 / * 3 4 / # / 5 4, , / /, - / 1 4, - - / - / *,3 )B = 0 0 A (C = 0, A C

10 ! " # $ " % -, $ 4,, / : / 1., " 4, 4 # - 3 / 4, , / 0, 1, 5 4 / 8 <., 3,# - 4 / 5, - 1, 4,# - 4 =., $ 1 2 $ 4 / / # 3, 4,,., " $ $,.,,# A 0 A - A - 4./*/ -'0./*/./ -;= ( 2 8, 0 1 $ 4 -,#,, 2 4., 4 3, 4 1 4, # 4, 2 # 3,./*/*/ -;= ( "

11 $ - D 0, # / #,D : 0 " D 8, 3 - D : : / D '., " $ " E

12 ! " # $ " % F

13 $ - $ - */ */./ 2 /// 5 24 < + $, 3 0 :! ( E)C G )4 (?H $ / 5 A 4 IJ +) < C D A 4! $ 4 4 K 5 A 4 ' 2 + $ / $ 1 3 #, / 2 " 4, 4 /, (F*+?

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

15 $ - 3 E)H 8 1, # C*H4, I+( CF? )BB(D 4 F(H 4 (?H I '": :% D +EH - C)H / )BH #, )FH - F@@4 / = ()(4 " F4! * $ 6 : "! $ - - -!!$ )( +) $ G H!$ * (+!!$ B ) 2!$ ) B )@ (@ ) B ( B C B B B B (? C E+E )* (E?* (* E B B B B *B (BB >99.*. >,??> -, # I D4 (??? <, 1, 4, -, 1 (??@ (??F4. = -, 1, % -, (???4, 1 C)H I (FH,, 1 *+H, 1 D 5 $ ::4 / CCH, , # CBB 4 # - -, 1 ((

16 ! " # $ " % 1 $ 0 *C? 1 4 I((ED I)+?D (? - */*/ 4 -' / 4 / 4, 4 5,./ # / / N 0 ; > ; - >4 ()

17 $ -, / # 4 # , 4 " $ 1 / 3 0, - 0 N 1 4 4, #, / 4 6 4, / 5 3., 4, 3 / 4 / # 1 4, 4 - / 4.,, / ; 2 / 3 > : " $ 4 / 3 " / ' 3 " = (FC %L ( )F? (?E@ */*/./ -;= (,# - 4, , / # 0,#, 4 # 4 $., 1 4 /., */*/*/ - %! " ' 3 " %L (??F4 :4 = / 5., 4 # # 1 /, 4 /,, 1 (*

18 ! " # $ " % $ - 1 /, # 4,# , ' 3 %L C $ ( (, " 0 - (6 $,., 4 / 2 3 / " - )6,, 4 - * C " D ( )., *, + E F, - 5 5,? 4 (B -, 4-2., 8 %L " 4 " $ = 4, 4 */*/,/ - % 6 /. %L ::4 ; 8 " ' / A ' / > */*/,/./ (+

19 $ - ( $ ) " * O $ 1 C 8 ', 8 8 E 8 3 F 8 $? 8 ' (B 8 (( 8 ' () 8 (* 8., - " I $%D, */*/,/*/ - % %! " / (C

20 ! " # $ " % */*/,/,/ # -5! " (@

21 $ - $ $ 8:$ < $<:$ "P%: : $ OPQ!$8' 8 ' : R$ ' $ 8:< :S% 8 $8":%: <$ :S% N :%$%Q$ I8$ D 8:< :S% '7<$ "P%: : $ 8:< :S% 8 $<<' ' '"P%: $<:' I8:8 'D!, $ 4 $ " # 4 ' $ 5-4 <., 4, 4 $ / 4 < 4 : 4! $ # ', 4 P, $ 4 ' 1 4 ' " # O $ " " $, 8:< :S% 8 <T% : ' N 4 <$% '< U7 : ' = 2 8:< :S% 8 $ ' N '<%$ ' $,., 4 T V 4 - $ 8:< :S% 8 '% <' 8:< :S% 8 < '%$, 8:< :S% 8 ' <$ :'% 8:< :S% 8 '" % ' 4 4 ' " <'8P :V' I8 D :, 4 ' : 4 ' 4 $ : : - " 6 < $<R$ 8 $%: : $ :S% 4 4 "P%: : $ I $%D : 3 $ / */*/7/, %L (F CEC4 7! $ A %L ' 3 " A %L (F FF*4 $ " 4 %L (? )FB4 / #, 4, 4. / " %L(? )FB4 5 BE B@?+4! <., 4 / / 30 4, (C BBB 5, ) ( BBB 5, - (E

22 ! " # $ " % */*/8/ 2! "! " 3, /. / - / 1,# - : : 4 < $, 4 - /, = 1 " 1 -,# /, 1 4, $ 4, ": :S%4 # / 1 5, - 4 */*/9/!! " - -., /, / / " / " " 4 / 4, / 4 / W */*/9/./! " $:; F $ # 5 / " - / 5 / -., / $ 4 5 /,, 5, $ 4 4 -, / $ */*/9/*/ " $:; F $ # 5 / (F

23 $ - $ / , # <., 4 " $ 4 / 4,.,, # / 4 -, , , / , / : " $ 3 4 4,# - 8 <., ' / 5 4 / 0 - # <., , = 5 $ 4 8 <., = 4 / #, 8 A - 4 <., 4, # 5, A A 5 # A # , $, 2 ', ' <., 4 / */*/9/,/! ' # E " " / 8 <., / 8 FFB. 4 0 : 8 X G F+B P P JN 3 ' CBB %4 #, (?

24 ! " # $ " % ' , /. 4 / 1, # */*/9/7/ 5 5! " / 8 3, 4 <., 5 I< " A " $ "A 7 67 " "A / 5 " A + V $ $ 34 -C 4 V, $ , 4 ; " > ' / # , / / $ 5 */*/9/8/ " 5 # / ( % 0 0 I, D /,.,,# - : 4 / -, ) %, - - 4, # " 2 * / , #, , + 8, 8 <., 4, -, # 4., 0 #, C $ 4 ' <., 5 < $ % 4-4, -., 0 )B

25 4 - )(

26 ! " # $ " % ))

27 $ - $ -,/! - - -,/./ 5 5, 1,, / / / - < - / - 1 %, / 4 4 -! $ " & ' " ( ) & $* + ( ), *! " + " E P $ )*

28 ! " # $ " % 4 / 3, 4, / - / / ,! $ $* + $ + " + " " # $ % -".. + * & F & " " + # / - 4 -, -, 4, / # / /, , /, " $, - #, 4 4 4, # / / - / I " D 5 /, 0 I D 5, 3 / / +? *, 5, E F 3 14 (??* (??B )+ $ " 5 4 $ 4 $, 2 : <., /

29 $ / (B. " < ;! 0.. $ + 1$ #. 0 $* & " - / 5, 5,.. $ 1$ " +! " " 1$ ( 1$ ) $. % + # (( $* + -, - / /, 2 / 6. 4 / / 5 5,# -,/././ $ / P 3 / / 2 3 * " " 4 & + # () " P #, 5 Y - I(?+?D, / " / * 4? 7 (?FB 3 *B( ' 4 5 (?F+ $ 5 )@ ( ()@6(@@ " (B () 5 (?@B V 4 V - )BB( " 4 " A < 4! 4 (?FB : / (( < $ " < (?FB ' 4 +? :, (?FB )C

30 ! " # $ " % " = 4 = /, # 4,. / A / A # A / 5 / 4 2 " $, # * 4 4 # 4 /,# - # 3, 4 / /, -2 I -, D I -, D # " I D - I D, # 4 # " 4-1 / # / $ 74 # 4 /,. - 4 / # A - 4 / # 5 $ 7 3 # 4 - / 3 ' - - / 5, $. 4, / - 4 (* (* X Y - 4 Y Y " )@ = / , (?F? )E 9)? / 4

31 $ I D / / # / 4-14 I 5 1, D / #, / 5 # 1 = 4 4,/*/ 5 # 5 " ". " $* + (+ 8 4 D 4 / - A /, I 8 / 4 A 4-4 / - 4,/,/ - % 6 " / 1, / # /,# -. " $ 1, 4 -, 2 4 ;2 +. # 1 " " $* " (C $ > / - # , 4,,#, 4 (+ (C 8 Y O $ (?FB EB 9F( " < (?FB ' *E )E

32 ! " # $ " % 3 =,/7/ - % ,,# / 1 #. 4 " 1 / $ 6 4 < / - 14, 4 $, , 4,# , # 1 ; $ ". $ 1$ + 1$ (@ + > 3 /,# - 4-2,# 5 1., 4 4,, 1 /, - $ # 4 / %, 4, / 3, 4 / # 1 (E 4 ; * * " $ * $ (@ (E :, (?FB Y 4 $ # A (??F P - $ )F 5!, 8 "

33 $ -! #. (F " + > = / / 4 4 5,# - " 1, # 1,/8/ / (? J 4 / / / 5 4, # 4 4, / / 5 4, , = / / 0, / 4 / " < 4 = ; / 1 4.,# - / >,/8/./ " / / /., - $ ( D / /,! - A 4, %, 4 0, / I $:; D (F (? %, (?F? : -!! $ = J 4 " (?EF ' )BE )?

34 ! " # $ " % / /, 1 - / - 1,# -. 1 /, 4,# - / 4 #.,,# -,,. - 4,# 6 " $ 6., ,/9/ $:;., 4 # 3., $ " " " " )B $* + $., 1 5 / 5 / " 2.., I D4. 3 4,., , 3, $5, 4. 0., 1 4., 0,/9/./ $:; /., 3 / - - / -.,, 4 3 / 3 1 / 1, # /, # 5 )( )B " < (?FB :, 4 CB *B

35 $ -,/9/././ " $:; / = 4., 3 / / = " $., 4-14, - # 3 /, / - 4., - #, , / 4. - /,# - / 8., - 4 / / -., 4 / -2 - A / 1, # -,/9/./*/ $:; # /.,, - 4, / / -,# /,# - 1., / 4, 8, 5-1, , ,# -,/9/*/ $:;! 1$. +. " $. " 9 " )) % " $* + $ )(., 3 / " 4 O 5 (?FF <., " "! X "20 *(

36 ! " # $ " % 1 / / )* 1 4 / 3,/9/*/./ " $:; / $ - 5,., / / 1., 0 3.,., 0-9, - / - 4 -,# -,., , A 4 / - /, 1 A 4 / / / A 4,, 3 A., 4 / / / -2 A 4 / )+ / -.,,/9/*/*/ $:; # /., 0 / -2 /, 4 4 )C - 14, ,,# - 2., 0 " )) )* )+ )C $ 4-4 " < (?FB ' *BC " 4 O 5 (?FF ' )* " A < (?FB ' *BE 9 *BF :, *BC *)

37 $ , " :. # $* + $ $ & # $. +% # 1$ $ - 4 2, 3 2, 4 1 )@ 1,/</ $:; # -;= ( <., / 3, )E., 4,# ; >,,# -, 4 1., 4 ; >, 4 0, /.,, / / <., ,, 9 / <.,, / 1 / 3 4., 4 4! 6 1$ " + " $ 1$ $ " $ " - # % 1$ * )F 1$. " -.., , #., )@ )E )F " A < (?FB *B@ " < (?FB ' )+ " 4 O 5 (??F **

38 ! " # $ " % / / /. -, <., 4 2 -, / =, 0., 4,# ,# - 4 = /, , ; ".. # " )?. $ / & &. & >,/</./ $:; # $ 5 - N <., 5 / 1, / = *B, = ; > G *(,3= 1 = 3 /, /, - # /., - 4 / 4 / /,/>/ % " (. : 4, - 2 $ - )? $ *B *( 4 <, (??* <., :., =,3= 14 $, 5 (??+ : $ 5 :, *) *+

39 $ - 3!. " -. % " ( + " + ) ". +. 1$ *) > P - 1 : - / 1-4., 1 1., -2 # - 4., /., 1 ; 4 / / - 4 / / 4, 4 < # , / 4 4,/>/./ % / 4 : : - I D - I 9, D 4, - ** -., -2., , / # # :, # /., A 34 *+ *) ** / /, 4, -, :, Y 4 $ # A (??F " < (?FB ' C* *C

40 ! " # $ " % 4 / - /, 1., 2 4 / 2., 0 -., < /,., 5 : - / / - 1 4,., $ ,, 4 / 5, / / -, /,,,/>/*/ % # 5 / / -., 4 / -, -,., , 3 / 0 -.,, - -., 4, 2,, 4 /, - /, - / -,/?/ -" $:;., 4 4 # ; " $ " 1$. & *C. 1 & # > *+ " < (?FB ' C* *@

41 $ - 3! 1$ " + $ % 1. " + & = + + % + 1 # " + + #. *@ " " > = /., 4 - " 4 2 /, -,. # 2.,., 3 4 # 4 5.,, , ;/ + " $ $ *E - > *F ' 4 = /., # / 0-4 /.,, W, 4 / , # = 4 /,# -,/?/*/ & 2 -" $:; /., # -, 2, = 2 I -., D4 4, 8,., 4-4 ; > ; > / - / /,# *C *@ *E *F " 4 O 5 (?FF ' (E < - 4 <. (?E@ ' ()C < - 4 <. (?E@ ' 4 O (??) ' )?C *E

42 ! " # $ " % A 4 *? - 5 / 5 1 / 4., % / 3 4 / 5 / 3 2 0! " ' /, 5 3 0! + / - # / - / % 2 / / B # 3. 4, 4 / - ;!. $ $ " =. +. & & +( ",/?/,/ -" $:; # / /,.,, 4 - # , # -, -, 3 8 *? +B +(., 4., -2 A # / 2., / -,# - / 4 - / 4 (?E@4 " < (?FB 3 *+) 4 (?E@ " < (?FB 3 *+) 1 4, (??* ' ()( *F

43 $ - -, 4 # +) = / - 4 / / 4 / 1 4, , 4 4 # 3., 3 3.,, 1 # 3 4 /, 4 - / 4, ) :, (** *?

44 ! " # $ " % +B

45 $ - $ - 7/! - --2@ 2 3 7/./! #!A - 3, -, 1 : " $ <., , 0 : ",# - 4,, 3 / - - 4, 4 $ : 4 - $ 3 / A 2 A - A +(

46 ! " # $ " % 2 A / - 4 / 5 7/*/ " ( % / - 5! 5!> 4 >62 >26? <!@> < 2/ </! 2 4<! 6 / 4 6<5 </! 4! A6 5 > /! B /? < / C/ D8! E2! < 2/ 4 4 > / 6 ><! / > >2 C/ 2/! 7/,/ " ( % / +* G , / 0-5 " 1 $* + ++ $ +. & $! 4 -, 1 -, 2 0, 3 4 ; > - 3 0, 1 4, , 2 3 9, 6, 1 - +C $ ". " , / - 7/7/ B ( % / 2 = / 1 -,, * ++ +C <, " 8 G5 4 (?F@4 +) 14 <, " 3 : - )BBB : - )BBB4 1<, " "! X "20 : - )BBB "! X "20

47 $ -! +. + $ + $ *. 1.. $ + +@ = - 4 / =,# - - / 3 -, $* + $ +E $ / 1-2 / 1! $ + + $ " $ - $ $ $ +F - 1, 7/8/ $ ; /,., 0 " $ 4 ; 5, # (F = 4, $ > $ -2, 3., 4, / 2 3 # 2 7/8/./! / 7/8/././ = +@ +E +F J 4 3 # <, )BBB " 14 <, )BB " : - : - 4 "! X "20 "! X "20 " A < (?FB ' ()C 9 ()@ +*

48 ! " # $ " % -, / 5 1 /,# - -, 4 # ? / 8 4,,# - 4 -, - -, - 4 /,. / / 3-1 #,, -, 3 3 / 3 ; / , 4-2,# - -, / 0 - -, /, / P - 1 / 4 = / / 5, 4, 4, / ; % $ " " $ & $. " $ % CB $., 3 +? CB 7 4! " 0 4, )B , IV, D : - 3 C( " < (?FB ' (*) ++

49 $ - $7 $ +C

50 ! " # $ " %! - ' ' :%:S% 8 $ '., '"P%:8$8 < ' $ $ V: :'% KP : % % 8 $ "P%: : $ :8$8 8 $% P8 0 - :"$! % : : :% : P :'%$ 8 $ "P%: : $ :8$ $ < :V$ 8 $ '"P%:8$8 "$% O' 8 $ :% '<"$ :S% "P%: : $ '< $< 8 $ '"P%:8$8 : P$ :S% : " < '"P%: $ :'%$ 8 = &: % % < "P%: : :' N $ '"P%:8$ $ < :V$ 8 $ '"P%:8$8 +@ - $ 2/ ',, # / %LC %L@ 1 %L? %LF 0 -, # ',, # / 1 # ",, # %L() %L(* %L(E : -,! $ - V! %L( %L(B %LE %L) 4, #, # " 5 : 2 %L(@ %L* -! %L(C %L(? %L)B 5 1 %L(( %L(F %L(+

51 $ - 7/9/ 5 ; # 6, 1 4 (F = 4, / / - 1,# - 4,# , / (B 1-1 / 1 8 /,, " 4 - # 4, # 4 / ,, # / # " / / 0,, : : " 4 -, /,, # / # 4-4, $ 4 -, $ 0 - / " $, / / 1 $ 4 0 -, # 4, 2 4 -, , / 0 " , 0 0 +E

52 ! " # $ " %, 4 2, - 4 " 4 4, # 7/</ " 2-4 /, 1, 6, 6, 1,, / -! + & & $ C( $, -, - / 2, 5 5., 0 $ 4 - / 5 #.,, 4., 5 A / 2 /., 2., (BB 7/> B $! 5., 0 $ 4 - / 5 #.,, 4., 5 A / 2 /., 2., - C( < - +F , /,# / 4-14 / 3, 4 <. (??C ' )B@

53 $ - 7/>/./! 1 4, = )B / '., 4 : : 4 # = 4 # / - 2 (F 0 # - 4 # I%W<D4, $:; J K *L 7/?/ " (B *B, )BB(4, - 4., 4 7 < 4 " $ O ?

54 ! " # $ " % CB

55 $ - $ - 8/ /./ 8/././! - K.D M-$ 3 -! $ 3 G! $ N ' - / " $ I 3 %L(D4 )+H 3 4 *+H 4 )+H 4 ()H C(

56 ! " # $ " % B6 5 < F, I, %L(D # / CEH - -, : " 4 / *EH - -, / $ # 5 / / './ D M-" $:; " ( E! " N/ " 8 8 " %W< %L C )*H *@H )(H (*H *(H )?H )EH EH %L? )CH *BH )(H (@H %L F (CH *?H *)H ((H )+H *+H )CH ()H CEH *EH, 8/././. ; D -" $:; $ /,, # / 1 I 3 %LCD )EH, # 1 **H # 2 4 )+H = (BH, # 1 8 C)

57 $ - EH B6 5 < G, $ %LC %L@ I, %L) D4 /,, # / 1 /, , -, A / *+H = - ' */ ; D -" $:; " 8 8 " %W< %L C )*H *@H )(H (*H EH *(H )?H )EH )EH **H )+H (BH 8/././*/ ; D " " ( /, 0 - $ I 3 %L@D )BH, # 1 4 *CH 0 -, 4 )EH = / C*

58 ! " # $ " % 1 4 (+H # 2 -, B6 5 < H,, -, = I, %L*D, %L? %LF / CCH, / 0 -, 4 +BH - $ ',/ ; D " " ( " " 8 8 " %W< %L? )CH *BH )(H (@H FH %L F (CH *?H *)H ((H *H )BH *CH )EH CCH 8/./*/! - K *D M! 2 -! $ $ $ -! N/ : : / C+ " F

59 $ - $ I 3 %L)D4 # / (?H 3 2 *@H = 5 ))H / 4 (CH 4 FH B6 5 < I,, %L()4 %L(*4 %L(E %L+, -, : : I, %L+D4 CCH = -, 5 : : 4 *EH / -, " 4 FH, - ' 7/ ; D % " 8 8 " %W< %L() (EH *?H ()H )(H ((H %L (* (BH *BH **H (?H FH %L(E )CH *?H (EH (BH?H %L + )+H *EH )@H FH CH (?H *@H ))H (CH FH CCH *EH FH CC

60 ! " # $ " %, 8/./*/,/! - K,D M! 0- C-! 3! $ $$ -! N $ # / )@H # / " )CH = /, 4 )?H 4 / A (*H # / 4 EH B6 5 < J, -, 4 / 4 EH %L(4 %L(B4 %LE %L) I, %LCD 6 : " 6 # / C(H -, # +)H - 5, ' 8/ D! = 5 " F " " / " 8 8 " %W< C@ %L( *FH ))H )+H?H EH %L (B *@H )EH (FH ()H EH %L E )(H )CH *(H (+H?H %L ) (BH )@H +*H (@H CH )@H )CH )?H (*H EH C(H +)H EH

61 $ -, 8/./*/7/! - K 7D M 3 -! - 1! $ - O -! F $ $ -! N 0 I 3 %L+D )EH 3., 4 )*H = / 2 P *(H / 2 B6 5 < K, 8 / 5 I, %L@D /, 1 / )?H -, / (FH -, 5 5 ' 9/ D " # F " " ( / CE

62 ! " # $ " % " 8 8 " %W< (@ * (C (? +FH )CH (+H C+H )B C)H (( (F CH EH (+ (BH )EH )FH (CH EH *EH )(H ((H *(H *)H (FH *(H CH CH *+H EH )H ++H )FH (@H )CH *FH )(H *(H )*H (+H )?H CH CH CH @H (+H *CH )?H (FH, 8/./*/7/./ ;, 2 / - I 3 %LED *EH 2 / A **H 2 4 (FH 2 - A?H H B6 5 < L, $ -, I, %LED, 2 - A / )EH H, CF

63 $ - ' </ ; D " 8 8 " %W< %L (@ +FH )FH (CH EH )H %L * )CH *EH )(H *EH **H (FH?H )EH +H, 8/./*/7/*/ ; D " B " / I 3 +BH *)H 4 (CH FH = CH -, %LFD A 4 B6 5 < M, = " $ I, %LFD = / *@H 3 /, 4 ()H C?

64 ! " # $ " % $ / CH 8 / = ", 4 4. ' >/ ; D " B " / " 8 8 " %W< %L (C (+H *(H *)H (FH %L (? C+H *(H CH CH %L )B C)H *+H EH )H +BH *)H (CH FH CH CH CH CH CH *@H ()H, 8/./*/7/,/ ; D $, I 3 %L?D 2 A )FH = " ))H EH / *+H B6 5 < N, -,, # - 5 I,

65 $ - (FH 1 4 )FH - '?/ ; D / " 8 8 " %W< %L(( CH ++H )FH (@H EH %L (F EH (+H *CH )?H (CH %L (+ (BH )CH *FH EH )FH *+H ))H?H (FH

66 ! " # $ "

67 $ - $ - 9/ $ /., / / -,, #,# - / 1 6 -,# -,# - 0 ",, # 4, # - 6, " $ # 6

68 ! " # $ " % % 5 3, #, # / 6 8 <., 4 8 " $,, # / / 4, / / , I 2 = D - # <., 4 : - : 6 $ 0, 5 - / 1, / / <., 0-5 / # / #., 1 6, 2 = / " $, " 4, 2 /

69 $ - $ - </ $ -$ 2 -! / 1 4., , , / - 5 /., 4 / - 4, 4,., - 1 /, 5-2 5,

70 ! " # $ " % A A # $ , 3,., 4, 2, </./ $ " " B % $ -2 -,, -, 4., / / -2 -, 1 4 -, / - $ A = A 3, # A 3, #, / 2, / 2.,, 4 # /, # 4 / 2 3 1,,, 4, 20-1 C) " < /, :., 3, 3 8 = 4., -,# - 4 C) - 4 '

71 $ - 8 =,# ,# $, = 3 / :, / , : :,# -., 0 :., 4 / , : / -, -, 4 1., 4 </*/ # B! " 1 4,# -., - / #, # - - #, / 4 / 8 " 4 # / $ : / 4, / = 8:< '" " 4 /, - ' <., I 3 D4 / / 2 4 1, # /, # 5 # /, 0 3,, A 2, 4, / 4 4,,

72 ! " # $ " % - / / 1 - % / / # 4, / /,, - - /, #, 2, 4,# - 4 4, 4 -,3 : K 8 " I8:< '"D4, : :: 8:< '" $ 4 W. - 4 " : W <., ::: 3, 8:< '" 6 $ $ # " 6 $ $ # / $ $ #, D 0 I 0 4,# 4 4 # 4 # I3, D 6 : /, / # /, 4 4, - / - 1 :V 8:< '" 3, 4 /, 4 3 " 4 / 3,# /, V 8:< '" 3 P " # W / 0 1 $ - / 4, 3

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89 ' ' -2 ' ' -2 C C Asociación Chilena de Municipalidades Desarrollo de Recursos Humanos para la Gestión Municipal ; Serie de Manuales Didácticos para la Gestión Municipal. N 7. Santiago. Barrientos Díaz, Pedro Historia de Chiloé. Imprenta Cruz del Sur. Ancud. Bartoli, Annie Comunicación y Organización: La Organización Comunicante y la Comunicación Organizada. Barcelona, Editorial Paidós. Berlo, David El Proceso de la Comunicación. Buenos Aires, Editorial El Ateneo. Argentina. Briones, Guillermo Métodos y Técnicas de Investigación para las Ciencias Sociales. Editorial Trillas. México. Capriotti, Paul Imagen de Empresa. Editorial El Ateneo. España Cárdenas Alvarez, Renato El Libro de los lugares de Chiloé; Orígenes. Imprenta Cóndor. Ancud. Costa, Joan Imagen Pública: Una Ingeniería Social. Ediciones Fundesco. Chávez, Norberto Imagen Corporativa. Ediciones G. Gilli S.A. España. Eyzaguirre, Pablo Manual de Relaciones Públicas. Editorial Los Andes. Santiago de Chile. Fernández Escalante, Fernando Ciencias de la Información y Relaciones Públicas. Editorial Macchi. Argentina. FC

90 ! " # $ " % Hernández Sampieri, Roberto; Fernández Collado, Carlos; y Baptista Lucio, Pilar Metodología de la Investigación. Editorial McGraw Hill. México. Jennings, Marie; Churchil, David Cómo Gerenciar la Comunicación Corporativa: Pautas para la Acción. Legis Editories. S.A. Colombia. Marston, John Relaciones Públicas Modernas. Editorial McGraw Hill. México. Ministerio del Interior Estatuto administrativo para Funcionarios Municipales. Editorial Jurídica Manuel Montt S.A. Santiago. Ministerio del Interior Legislación Orgánica Municipal Editorial Jurídica Conosur Ltda. Santiago. Muriel, María Luisa; Rota, Gilda Comunicación Institucional: Enfoque Social de las Relaciones Humanas. Editorial Andina. Ecuador. Primera Edición. Nadler, David La Retroalimentación y el Desarrollo Organizacional. Fondo Educativo Interamericano. Núñez Montero, Ismael Hablemos de Relaciones Públicas. Red Internacional del Libro. Santiago. Porto Simoes, Roberto Relaciones públicas: Función Política en la Empresa y en la Institución Pública. Editorial El Ateneo. España. Real Academia Española Diccionario de la Lengua Española. Editorial Espasa-Calpe. Madrid. Vigésima Primera Edición. Rivadeneira Prada, Raúl La Opinión Pública: Análisis, Estructura y Métodos para su Estudio. Editorial Trillas. México. Segunda Edición. Santibáñez, Abraham Introducción al Periodismo. Editorial Los Andes. Santiago de Chile. Wagner, Alejandro y Tapia, David Creación de una Publicación Semestral de Difusión para la Dirección Museológica de la Universidad Austral de Chile. Tesis de Grado Periodista. F@

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