French Language IV (Francês IV)

Transcripción

1 Description of Individual Course Unit French Language IV (Francês IV) Course Title: Tourism and Leisure Area of Study: Language Course Code: ECTS Credits: 3 Degree Bachelors Degree Level: Bachelors Masters Year: 1st 2nd 3rd Type of Course: Compulsory Elective Semester: 1st 2nd Student Workload: Theory (T) 45 Work Experience (WE) 0 Theoretical Application (TA) 0 Tutorial (T) 15 Laboratory Work (LW) 0 Independent Study (IS) 15 Fieldwork (F) 12,5 Assessment (A) 0 Seminar (S) 0 Other (O) 3 TOTAL 90,5 Prerequisites: No Yes Objectives GENERAL AIMS The curricular unit of French Language IV belongs to the 2 nd year of Bachelor s Degree in Tourism and Leisure. The aim of this course will be to revise and extend the communicative skills and linguistic knowledge of French which students accumulated during their secondary education. By improving both the fluency and accuracy of student s spoken and written French and their confidence in listening to and reading French, it is hoped to empower them as future Tourism / hotel management experts. SPECIFIC AIMS With this program, one intends that the pupil widens its knowledge and develops abilities that allow it: 1. To communicate, correctly, in situations of verbal communication; 2. To express, in writing, with correctness, using necessary techniques; 3. To use the lexicon with property; 4. To apply the basic contents of grammar ; 5. To use techniques of study and documentation (inquiry); 6. To recognize the cultural nature of all the acts of the human being.

2 Contents I. LA VENTE D UN PRODUIT TOURISTIQUE 1. Identifier les produits touristiques. 2. Rédiger un circuit. 3. Mener un entretien de vente. 4. Annuler une réservation. II. LES RÉCLAMATIONS. 1. Comprendre l objet d une réclamation. 2. Formuler une réclamation et aviser le client. 3. Répondre à une réclamation. III. LES VISITES GUIDÉES. 1. S informer pour bien guider. 2. Visiter la ville. 3. Présenter un monument. 4. Gérer un groupe. Grammaire : -Les adjectifs indéfinis ; -Les nominalisations ; -Les pronoms personnels directs et indirects ; -L imparfait de l indicatif ; -L actif et le passif ; -Les pronoms relatifs dont et où ; -Les pronoms personnels y et en ; -L expression du temps : il y a/ pendant/ depuis/ dans. Teaching Methods The contents will be developed in theoretical-practical lessons. There will be a reflection on the theoretical concepts, supporting them in concrete examples. Lessons and Tutorials, discussed between the professor and the students, will have, among others, the following aims: 1. Orientation of the work; 3. Accomplishment of practical exercises, by role-playing; 4. Reading of texts; 5. Research in the Library of the ESTTS and the Internet; 6. Others. The acquisition and deepening of the knowledge and abilities, as foreseen in this program, must be achieved through individual study, essential for the success of the pupil. Assessment Continual assessment: 1 st Test 50% Work in class 50% homework, class work, presentations and

3 attendance Periodical assessment: 1 st Test 50% Oral exam 50% Final assessment: written exam 50% Oral exam 50% (minimum of 7,5% on written exam) Bibliography Dictionaries and Grammars: Dictionnaires bilingues Français/ Portugais et Portugais/ Français. Dictionnaire Le Petit LarousseIllustré, 2007 Dictionnaire Le Nouveau Petit Robert GF Millésime, AKYÜS, A ; BAZELLE-SHAHMAEI, B ; BONENFANT, J ; LIEMANN, M.-F, LES exercices de grammaire, Niveau A1, Hachette FLE, Paris, AKYÜS, A ; BAZELLE-SHAHMAEI, B ; BONENFANT, J ; LIEMANN, M.-F, LES exercices de grammaire, Niveau A2, Hachette FLE, Paris, MAIA, G., Grammaire progressive du Français, Niveau débutant, Clé International, MAIA, G., THIÉVENAZ, O., Grammaire progressive du Français, 500 exercices, Paris, Clé International, Other publications: CALMY, A.-M., Le Français du tourisme, Paris, Hachette FLE, CHANTELAUVE CHIARI, O., CORBEAU, S., DUBOIS, C., Les métiers du tourisme, Paris, Hachette FLE, CORBEAU, S. ; DUBOIS, C. ; PENFORNIS, J.-L. ; SERNICHON, L., Hôtellerie/ Restauration.com (niveau faux débutants/ intermédiaire), Clé International, PENFORNIS, J.-L. ; CORBEAU, S. ; DUBOIS, C., Tourisme.com, Clé International, RENNER, H., RENNER, U., TEMPESTA, G., Le Français du tourisme, Clé International, ROESCH, R ; ROLLE-HAROLD, R, LA France au quotidien, Préparation au DELF, Presses Universitaires de Grenoble, Reviews : L Hôtellerie Restauration ESPACES tourisme et loisirs Géo L Express Le Guide du Routard. Note: Other complementary bibliographical references will be indicated during classes,

4 according to specific contents.

5 Course Title: Tourism and Leisure Area of Study: Language Course Code: ECTS Credits: 3 Description of Individual Course Unit Spanish IV Degree Bachelors Degree Level: Bachelors Masters Year: 1st 2nd 3rd Type of Course: Compulsory Elective Semester: 1st 2nd Student Workload: Theory (T) 45 Work Experience (WE) Theoretical Application (TA) Tutorial (T) 15 Laboratory Work (LW) Independent Study (IS) 15 Fieldwork (F) 12.5 Assessment (A) Seminar (S) Other (O) TOTAL 90.5 Prerequisites: No Yes Specify: Objectives GENERAL AIMS The aim of this course will be to revise and extend the communicative skills and linguistic knowledge of Spanish which students accumulated during their secondary education. By improving both the fluency and accuracy of student s spoken and written Spanish and their confidence in listening to and reading Spanish, it is hoped to empower them as future Tourism. SPECIFIC AIMS With this program, one intends that the pupil widens its knowledge and develops abilities that allow it: 1. To communicate, correctly, in situations of verbal communication; 2. To express, in writing, with correctness, using necessary techniques; 3. To use the lexicon with property; 4. To apply the basic contents of grammar ; 5. To use techniques of study and documentation (inquiry); 6. To recognize the cultural nature of all the acts of the human being. Contents Competencias teóricas: - Agencias de Viajes:

6 - Agencias de viajes: servicios. - Agencias de viajes: Ofertas. - Agencias de viajes: contratos de viajes combinados. - Agencias de viajes por Internet. - Las reservas on-line. - Portales de viajes. ciberagencias. - - Seguros de viajes y sanidad: - Seguros de viaje. - Incidentes en el transporte. - Incidentes en viajes combinados. - Problemas con el alojamiento. La hoja de reclamaciones. - Medios de pago y la seguridad. - El turismo y la seguridad. - Salud e higiene. - El marketing turístico: - - El marketing turístico. - España, cien años de promoción turística. - Plan de marketing turístico. - Plan de marketing turístico de la región de Santiago de Chile. - Un caso de marketing turístico. - La publicidad. - Publicidad turística de una región de España. Competencias Gramaticales: - Grupo verbal: O.I) - Imperativo: Afirmativo y negativo. Imperativo + pronombres de O.D. y - Presente de Subjuntivo: Verbos regulares e irregulares. - Grupo Nominal: Pronombres Personales: Revisión general del uso y colocación de los pronombres complemento con todas las formas verbales. - Pronombres Personales de Complemento Directo. - Pronombres Personales de complemento Indirecto.

7 Teaching Methods The contents will be developed in theoretical-practical lessons. There will be a reflection on the theoretical concepts, supporting them in concrete examples. Lessons and Tutorials, discussed between the professor and the students, will have, among others, the following aims: 1. Orientation of the work; 3. Accomplishment of practical exercises, by role-playing; 4. Reading of texts; 5. Research in the Library of the ESTTS and the Internet; 6. Others. The acquisition and deepening of the knowledge and abilities, as foreseen in this program, must be achieved through individual study, essential for the success of the pupil. Assessment Continual assessment: 1 Frequência 50% Work in class 50% homework, classwork, presentations and attendance Periodical assessment: 1 Frequência 50% Oral exam 50% Final assessment: written exam 50% Oral exam 50% (minimum of 7,5% on written exam) Final assessment - Recurso : written exam 50% Oral exam 50% (minimum of 7,5% on written exam) Bibliography Dictionaries and Grammars: BIBLIOGRAFÍA Rosa de Juan C., de Prada M.,(2006): Temas de Turismo,. Manual para la preparación del Certificado Superior de Español del Turismo de la Cámara de Comercio de Madrid. Madrid, Edinumen. Aragonés, L. Palencia, R, (2005): Gramática de Uso del Español, teoría y práctica. Madrid, SM Ele. PRAGMA, (2002): Equipo, Para Empezar Curso comunicativo de Español para Extranjeros. Edelsa. Grupo Didascalia, S.A. MARTINS Peris, E. y N. Sans Baulenas, (1997): Gente 1 Barcelona, Difusión. BENÍTEZ, P.,MADRIGAL, M.J., (1999): Español para extranjeros. Cuaderno de Ejercícios Edinumen.

8 LOSADA DE MIGUEL, F., (2005): Lengua Fácil para bachillerato y acceso a la universidad. Espasa. LÓPEZ,G. y LÒPEZ M.R., (2003): Conversemos en clase Nivel Elemental- Intermedio. Edinumen. MORENO, C. y TUTS, M., (1997): El español en el hotel. Sociedad General Española de Librería. Other publications: Note: Other complementary bibliographical references will be indicated during classes, according to specific contents.