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2 cio&icieom 2013 Contents p 2... Welcome p 3... Association Information p 4... Committees p 5... General Information p 6... Invited Speakers p 7... Programme p 8... Social Events p Sessions p Posters p Meeting Rooms REGISTRATION DESK OPENING HOURS Wednesday, July 10 th : Thursday, July 11 th : Friday, July 12 th : Please have your tickets and badge always with you. Both are personal and non transferable. 1

3 programme>> Welcome Dear Participants of the Congress, Dear Colleagues, It is our honour to present the 7th International Conference on Industrial Engineering, XVII Congreso de Ingeniería de Organización (CIO2013) and the XIX International Conference on Industrial engineering and Operations Management (ICIEOM). The CIO&ICIEOM 2013 is being organized by the INSISOC Group and the Industrial Engineering School of the University of Valladolid. The Conference Proceedings with the full papers will be available in electronic version at the Conference. Following with the promotion of internationalization, the Conference is the first joint event of ADINGOR (Asociación para el Desarrollo de la Ingeniería de Organización) and ABEPRO (Associaçâo Brasileira de Engenharia de Produçâo) the two main Spanish and Brazilian Scientific Societies in the field of Industrial and Management Engineering. The mission of the Conference is to promote links between researchers and practitioners from different branches to enhance an interdisciplinary perspective of industrial engineering and management. It is a forum to exchange ideas, academic and professional experiences to all branches of industries, information on the most recent and relevant research, theories and practices in Industrial Engineering, Management and Operations. The motto of the Conference Managing Complexity: Challenges for Industrial and Operations Management underlies the fact that in an open and global world, to handle complexity, cooperation is needed. We want to thank the support given by the Cátedra Michelin of Industrial Organization and the Industrial Engineering School of the University of Valladolid. We also send our recognition to the keynote speakers for sharing with us their wisdom and experience and to the authors that sent their work for revision. Last but no least we gratefully acknowledge the hard and generous effort of those that took part in the peerreviewing process to maintain the high scientific level of the Conference series. And of course we do not forget the backstage work of the Scientific and Organizing Committees. We hope that the Conference will meet your expectations and will strength your professional and personal relations. We invite you to enjoy Valladolid, a name full of historical significance for the Spanish, Portuguese and Brazilian citizens, since the signing of the Tordesillas Treatry back in Best wishes, Cesáreo Hernández Iglesias Chair of the Congress 2

4 cio&icieom 2013 Association Information Associação Brasileira de Engenharia de Produção Asociación para el Desarrollo de la Ingeniería de Organización ABEPRO (Associação Brasileira de Engenharia de Produção) is the Brazilian Association for Production Engineering. ABEPRO contributes to represent and advocate the role of Production Engineering in the society and the government. ABEPRO has more than 5000 members, including not only academics and professionals but also students. The association is also the editor of different journals related to production and operations. ADINGOR (Asociación Española para el Desarrollo de la Ingeniería de Organización) is the Spanish Association for Industrial Management And Engineering. Its members are mainly academics and professionals in industrial management and they share a common view of industrial management, training and knowledge from the engineering side. ADINGOR contributes to the development of knowledge in different areas of industrial management, industrial organization, logistics, etc. 3

5 programme>> Committees Honorary Committee Honorary Presidence H.M. King of Spain Scientific Committee President: José M. Pérez Ríos Organising Committee President: Cesáreo Hernández Iglesias Vicepresident: Vicepresident: Francisco Soares Másculo Adolfo López Paredes Members: Members: Counselor of Education of the Government of Castilla y León Excmo. Sr. D. Juan José Mateos Otero Steering Committee Cesáreo Hernández Iglesias Adolfo López Paredes José M. Pérez Ríos Vagner Cavenaghi (ABEPRO) Luis Onieva (ADINGOR) Francisco Soares Másculo Segismundo S. José M. Angel Jesús Juan Adolfo Miguel A. Natalia Gianni Javier Marta Heitor M. Alfonso Ana Isabel Lourdes José Ignacio Luis Felipe Markus Tom Milton Izquierdo Millán Galán Ordax Gento Municio Gutiérrez Cillán Hernangómez Barahona López Paredes Manzanedo del Campo Martin Cruz Mummolo Pajares Gutiérrez Posada Calvo Quintella Redondo Castán Rodríguez Escudero Sáiz Bárcena Santos Martín Scavarda Schwaninger Taylor Vieira Junior Fernando Alberto Aldora Gabriela Mónica Javier José M. Marta David J. Mario Cristina Pablo Iván Félix A. Secretariat: Natividad Webmaster: Félix A. Acebes Senovilla Araúzo Araúzo Gomes Fernandes Iglesias Sanzo Pajares Gutiérrez Pérez Ríos Posada Calvo Poza García Ramírez Ferrero Ruiz Martín Sánchez Mayoral Velasco Jiménez Villafáñez Cardeñoso Cabreros Martínez Villafáñez Cardeñoso 4

6 cio&icieom General Information Date and Venue The Congress will be held at Valladolid Congress Centre, in Valladolid, Spain from July 10 th to 12 th 2013 Congress Organizer INSISOC - Social Systems Engineering Group at the University of Valladolid. Registration Desk The Registration Desk is located at Hall of the Valladolid Congress Centre ( Centro de Congresos de Valladolid ). Registration Desk Opening Hours: Wednesday, July 10 th Thursday, July 11 th Friday, July 12 th Climate and Clothing Valladolid has a warm summer Mediterranean climate. Between June & July the temperature varies from 23 C - 28 C usually sunny days, with little wind. The average daytime temperature in Valladolid in July is 28 C. Electric Supply Voltage in Spain is 220 V, at a frequency of 50 Hz. Plugs are continental style, two-pin. A plug adaptor should be taken along incompatible electric / electronic gadgets to be used. WI-FI Network The Wi-Fi network for the Congress is called FeriaDeValladolid.

7 programme>> Invited Speakers Gianni Mummolo President of European Academy of Industrial Management. Professor at Dipartimento di Ingegneria Meccanica e Gestionale. Politecnico di Bari, Italy. Session: Looking at the Future of Industrial Engineering and Management Education in Europe: The Role of the European Academy for Industrial Management. Gabriel Wainer Director of ARS Laboratory Professor at the Carleton University. Ottawa, Ontario, Canada. Session: Discrete-Event Modeling and Simulation Methodologies: Past, Present and Future. 6

8 cio&icieom :00 16:00 17:30 PARALLEL SESSIONS 17:30 18:00 18:00 20:00 20:00 21:00 21:00 10th July /Wednesday REGISTRATION DESK HALL SALA 1 SALA 2 SALA 3 SALA 4 SALA 5 REGISTRATION LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (I) STRATEGY AND ENTREPRENEURSHIP (I) LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (II) TRANSFER TO "MONATERIO DEL PRADO" CONSEJERÍA DE EDUCACIÓN OPENING CEREMONY. JUAN JOSÉ MATEOS (CONSEJERO DE EDUCACIÓN DE LA JUNTA DE CASTILLA Y LEÓN) PLENARY SESSION: MICHELÍN ESPAÑA Y PORTUGAL PLENARY SESSION: ALFONSO JIMÉNEZ (CEO CASCAJARES) PLENARY SESSION: GERARDO GUTIÉRREZ (CEO GADEA GRUPO FARMACÉUTICO) VINO ESPAÑOL TRANSFER TO VENUE EDUCATION SERVICE SYSTEMS 08:30 14:00 09:00 11:00 11:00 11:30 11:30 12:30 12:30 14:30 14:30 15:00 11th July /Thursday REGISTRATION DESK PARALLEL SESSIONS AUDITORIO SALA 1 SALA 2 SALA 3 SALA 4 SALA 5 LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (III) COFFEE BREAK POSTERS SESSION STRATEGY AND ENTREPRENEURSHIP (II) MODELLING AND SIMULATION (I) LOGISTICS, PRODUCTION KNOWLEDGE AND PROJECT AND INFORMATION SYSTEMS MANAGEMENT (I) (IV) STRATEGY AND ENTREPRENEURSHIP (III) PLENARY SESSION: GIOVANNI MUMMOLO (PRESIDENT OF AIM) PARALLEL SESSIONS AUDITORIO SALA 1 SALA 2 SALA 3 SALA 4 SALA 5 LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (V) LUNCH STRATEGY AND ENTREPRENEURSHIP (IV) MODELLING AND SIMULATION (II) QUALITY AND PRODUCT MANAGEMENT (I) KNOWLEDGE AND PROJECT MANAGEMENT (II) STRATEGY AND ENTREPRENEURSHIP (V) 16:30 19:30 VISIT TO BODEGAS YLLERA 20:30 7 GALA DINNER

9 programme>> 08:30-11:00 09:00-11:00 11:00-11:30 11:30-12:30 12:30-13:00 12th July /Friday REGISTRATION DESK PARALLEL SESSIONS AUDITORIO SALA 1 SALA 2 SALA 3 WORKSHOP IN INDUSTRIAL MANAGEMENT EDUCATION: INNOVATIVE PRACTICES 13:00-14:00 ASAMBLEA ADINGOR 14:00-15:00 VINO ESPAÑOL WORKSHOP IN INDUSTRIAL MANAGEMENT EDUCATION: INNOVATIVE CONTENTS (I) COFFEE BREAK PLENARY SESSION: GABRIEL WAINER (DIRECTOR OF ARS Lab) CLOSING CEREMONY WORKSHOP IN INDUSTRIAL MANAGEMENT EDUCATION: INNOVATIVE CONTENTS (II) MISCELLANEOUS CIO ESPAÑOL 09:00-11:00 12:30-14:30 11th July /Thursday PARALLEL SESSIONS SALA 6 CIO ESPAÑOL (I) PARALLEL SESSIONS SALA 6 CIO ESPAÑOL (II) Social Events The social programme of the Congress has been thought to offer you a warmly experience in Valladolid. On Wednesday, we will visit the "Monasterio del Prado", an old monastery which is the head office of Education Government in Castilla y León. The Counselor will give us the welcome in the Sacristy, and we will enjoy a cocktail in the "Claustro de Bulas" of the monastery. On Thursday we will visit a very famous old winery (s. XIV): Yllera; and we will enjoy the Gala Dinner offered by one of the most recognized chef in Spain, Paco Martínez. On Friday, to close the Congress, we will offer you a typical "Vino Español" in the venue. NB: Kindly bring your tickets and wear your badge at all times. 8

10 cio&icieom 2013 Wednesday 10 th Thursday 11 th Thursday 11 th Thursday 11 th Friday 12 th SPANISH WINE Monasterio del Prado, Valladolid LUNCH Restaurante-Hotel Feria VISIT Bodegas Yllera, Rueda GALA DINNER La Criolla, in Bodega 3 Jotas SPANISH WINE Held at Centro de Congresos 17:30 Bus Transfer 14:30 16:30 Bus Transfer 20:30 Bus Transfer 14:00 NB: Kindly bring your tickets and wear your badge at all times. Tickets are personal and not transferable, and will be requested to participate in these events. Monasterio del Prado, Valladolid. Fachada. Monasterio del Prado, Valladolid. Sacristía. 9 La Criolla, in Bodega 3 Jotas. Bodegas Yllera, Rueda.

11 LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (I) Enterprise Resilience Assessment: A Categorisation Framework of Disruptions. Sanchis R, Poler R Determining the Order up to level Using the Normal Approximation in a Discrete Context. Guijarro E, Babiloni E, Cardós M, Palmer M. Calculation of the Approaches to CSL in Continuous Review Policy (s,q) from an Analogy of a Periodic Review Policy (R,S). Estelles Miguel S, Albarracin J.M, Cardós M, Guijarro E. On the Selection of Customer Service Metrics in Inventory Control. Guijarro E, Babiloni E, Cardós M, Estellés S Non Parametric Estimation of the Cycle Service Level of a Periodic Review Policy in a Discrete Context. Guijarro E, Babiloni E, Cardós M, Estellés S A Roadmap to Establish Collaboration among SMEs belonging to Non Hierarchical Networks. Andres B, Poler 10th LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (II) Wednesday How capacity planning affects production costs in models that use the concept of clearing function Raimundo JB de Sampaio, Wenyu Sun, Rafael R G 16:00 17:30 Wollmann, Viviane Cristhyne Bini Conte, Gessica Maestri Implementation of a prototype for automatic beans selection. Alexandre Cezar Pires, Jorge Henrique Pessota, Sidnei Alves de Araujo, Jose Carlos Curvelo Santana. Determinant factors of the Production and Planning Control environment designed for enterprise networks: the results for a business unit of Brazilian enterprise. Francisco Jose Santos Milreu, Sergio Luiz Kyrillos, José Benedito Sacomano, José Barrozo de Souza Collaborative innovation in an emerging economy: The case of Brazilian company of the cosmetics industrial sector. Paulo Augusto Cauchick Miguel, Ana Paula Lopes, Marly Monteiro de Carvalho Supply Chain Flexibility: a review of the academic literature. Paula Santos Ceryno, Luiz Felipe Scavarda, Katja Klingebiel, Christian Schwede Visual Pattern Recognition System for Automatic Quality Inspection of Glass Plates. João David Daminelli Cabral, Sidnei Alves de Araujo 09:00 11:00 SALA 1 SALA 3 AUDITORIO SALA 3 programme>> LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (III) Modeling the Master Plan for Supply Chains with Lack of Homogeneity in the Products. Alemany MME, Cuenca L, Ortiz A, Pérez D Trajectory Analysis of the Valencian Automobile Industry Implementing Lean Management. Valero Herrero M, Marin Garcia J, Garcia Sabater J, Vidal Carreras P Improving the Distribution Process in a Meat Company. Pérez I, Ulabarry LE, Moreno K, Parra C Packaging Logistics. A Case Study in Dairy Sector. García Arca J, Prado Prado JC, González Portela Garrido AT Logistic Management in a Fresh Food Firm: A Case Study. García Márquez FP, Peña García Pardo I, Trapero Arenas JR Analysing the Purchase Intention of Spanish Consumer: A Study about Remanufactured Products. Jiménez Parra B, Rubio S, Vicente Molina MA LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (IV) A New Constructive Heuristic for the Fm Block T. Companys R, Ribas I. Solving the Mixed Model Sequencing Problem with Workload Minimization with Product Mix Preservation. Bautista J, Cano A, Alfaro R, Batalla C. Long Term Capacity Planning with Products Renewal. Yilmaz G, Lusa A, Benedito E Measures to Diagnose the Power Balance in a Non hierarchical Manufacturing Network. Andres B, Poler R The inventory routing problem for the Mixed Car Model Assembly Line. Pulido R, García Sánchez A, Ortega Mier M Supplier Evaluation and Selection: a Review of the Literature since Moliné JI, Coves AM How to Choose the Best Order when Implanting HIWP in Operations Area. Marin Garcia JA, Perello Marin MªR, Canos Daros L, Valero Herrero M 10

12 cio&icieom :30 14:30 AUDITORIO STRATEGY AND ENTREPRENEURSHIP 10th Wednesday 16:00 17:30 09:00 11:00 11 SALA 2 SALA 1 SALA 5 LOGISTICS, PRODUCTION AND INFORMATION SYSTEMS (V) A MILP Event Based Formulation for a Real world Multimode RCSP with Generalized Temporal Constraints. Borreguero T, García A, Ortega M City Logistics: Are Sustainability Policies Really Sustainable? Grosso R, Muñuzuri J, Cortes P, Carrillo J Appropriate Work Design in Lean Production Systems. Dombrowski U, Hellmich E M., Mielke T. New Tool for Aiding Warehouse Design Process. Chackelson C, Errasti A, Santos J Utilization of Tool Value Stream Mapping (VSM) for Improvement of Welded Assembly Manufacturing Process. Guimarães G, Muller M, Taffarel L, Lash M, Bechert T Proposal of a Classification of the Different Data Models to Manage Materials in Industry. Maheut J, Garcia Sabater JP, Marin Garcia JA A Design Framework for Flexible Automated Warehouses. Marín L.F., Carrasco Gallego R STRATEGY AND ENTREPRENEURSHIP (I) A discussion on knowledge management applied to sustainable development: case studies. Jeniffer de Nadae, Marly Monteiro de Carvalho Internationalization and Geographical Relocation of Brazil's Auto Parts Industry. Alessandra Rachid, Lilian Carneiro Souza Issues and trends on sustainable transportation: the case of Brazilian cities ( ). Marcelo Sampaio Dias Macie, Ursula Gomes Rosa Maruyama, Antonio Mauricio Castanheira das Neves, Andre Luiz Lucas Amorim Supply Chain Management: Survey in the Brazilian Pharmaceutical Industry. Ricardo Luiz Machado Entrepreneurship as basis for economic diversification: a case study at UNISC's Technological Incubator. Evandro Rodrigues, Ricardo Pedó, Liane Mahlmann Kipper Technological innovations in bovine genetics: a managerial approach on productive and competitive differentiation. Nilton Cesar Lima, Antonio Sergio Torres Penedo, Jamerson Viegas Queiroz, Elvis Silveira Martins, Gustavo Henrique Silva de Souza STRATEGY AND ENTREPRENEURSHIP (II) Best Practices in Sustainable Supply Chain Management: A Literature Review. Mejías AM, Pardo JE Capabilities Generation Mechanisms in Alliances. Case Based Analysis. Morcillo Bellido J, Duran Heras A Energy efficiency in industrial processes: implementation of low cost embedded systems. Jaime Back, Leonel Pablo Tedesco Quality in a Small Service Organization and its Relation with Sand Cone Model. Braga C, Migowski S, Libânio C, Spindler G, Duarte F An Empirical Analysis of the Spanish Gas Price Structure. Cansado P, Rodríguez Monroy C Application of Public Private Partnerships to the Spanish Airport System. Coello N, Rodríguez Monroy C, Calvo F STRATEGY AND ENTREPRENEURSHIP (III) The company's social responsibility in the conduct of employees of the retail chain supermarket in lauro de freitas ba brazil. Lismara Ribeiro Macedo, Maribel Barreto, Jamerson Viegas Queiroz, Helio Roberto Hekis On the Relationship between Crude Oil Prices and Stock Market: the Brazilian Case. Andre Assis de Salles Management of non profit organizations: a development evaluation through the balanced scorecard. Jorge Assef Lutif Junior, Jamerson Viegas Queiroz, Helio Roberto Hekis, Nilton Cesar Lima, Fernanda Cristina Barbosa Pereira Queiroz The entrepreneurship in a dairy production chain: development of a measure. Julio Cesar Valandro Soares, Vicente Celestino Pires Silveira, Julliana Pereira Da Cunha, Rodrigo de Sa Guimaraes, Pauric McGowan

13 programme>> 12:30 14:30 SALA 1 SALA 5 Open innovation in the BRIC economies: Initiatives at Brazilian companies. Kumiko Kissimoto, Claudia Aparecida de Mattos, Fernando Jose Barbin Laurindo Uncertainty supply chain model and transport in its deployments. Fabiana Lucena Oliveira Comparison of the Results of Index FIRJAN Municipal Development Health, based on the application of Oil Royalties in the municipalities of Macae and Rio das Ostras of the Campos Basin. João Alberto Neves dos Santos, Juliana Cretton Rizzo, Valquiria Constancio Batista STRATEGY AND ENTREPRENEURSHIP (IV) A Valuation of SAREB, the Spanish Bad Bank, Upside Using the Real Options Methodology. Roux Martínez F, Ruiz López F, Eguren S Corporate Entrepreneurship: Types and Determinant Factors. A Case Study Based Analysis of Technology Based and R+D Active Companies. Onaindia E, Goyogana U, Ochoa Laburu C The impact of innovation management techniques on radical innovation: An empirical study. Igartua J.I, Errasti N, Ganzarain J Application of Reverse Innovation in SMEs. Garcia Miranda I, Duran Heras A, Giraldo Casado E Analysis of the Electric Car Via Patents. Fernandez de la Bastida E, Gavilanes Trapote J, Río Belver R, Cilleruelo E, Larruscain J Return of Equity Issues in the Spanish Stock Market from the Investor s Perspective, during the Period. Parreño J, Ruiz F, Roux F Competitive Intelligence Practices in Microenterprises and SMEs from the Industrial Sector: the Case of Basque Country. Aldasoro J C, Cantonnet M L, Cilleruelo E Regional Strategic Development Method as a Tool for the Emergence of New Industries at Regional Level. Ganzarain J, Igartua J.I, Markuerkiaga L STRATEGY AND ENTREPRENEURSHIP (V) Analyzing the speed of adjustment of the capital structure of the petroleum companies around the world. Glaucio Barros, Heloisa Marcia Pires Model for Measuring the Performance of Brazilian Franchise Segments. Julio Cezar Mairesse Siluk, Alvaro Luiz Neuenfeldt Junior, Kelen Franciane Scherolt Marques Industrial warehouse under computerized customs control regime: some evidences from Brazil. Adilson Rocha, Renato Perrotta, Oduvaldo Vendrametto, Jorge Monteiro Junior The use of collaborative platforms for improved open innovation: Brazilian context. Claudia Aparecida de Mattos, Kumiko Kissimoto, Fernando Jose Barbin Laurindo Technological Innovation in Knowledge Intensive Business Services: more than a decade the Brazilian. Alair Heleno Ferreira The Green Building: Brazilian Programme. Wesley Francisco, Giovanni Beccari Gemente, Luciene Lara Transparency in government institutions: a literature review. Carlos Soares dos Santos, Osvaldo Luiz Goncalves Quelhas, Sergio Luiz Braga Franca, Luis Perez Zotes, Marcelo Jasmim Meirino 12

14 cio&icieom 2013 EDUCATION & SERVICE SYSTEMS 10th Wednesday 16:00 17:30 SALA 4 SALA 5 EDUCATION The use of Emotions in Student Assessment in a Virtual Learning Environment. Nadiesca Cardoso Homrich, Rejane Frozza, Jacques Nelson Corleta Schreiber Training Conducted by Distance: Evaluation of perception of the employees in agency Marau RS of the Bank X. Henrique Bertosso Contribution of the top boat game for learning production engineering concepts. Carla Sena Batista, Fabiana Lucena Oliveira, Enily Vieira do Nascimento, Viviane Da Silva Costa Novo The importance of technological tools in the European Area of Higher Education. Josu Ahedo Ruiz, Ignacio Danvila del Valle, Carlos Estevez Mendoza Dynamic Exercise in Engineering Education: Learning Push and Pull Production. Milton Vieira Junior, Elesandro Antonio Baptista, Edson Nunes da Silva, Nivaldo Lemos Coppini Science, technology and innovation: learning to learn in corporations to universities. Ursula Gomes Rosa Maruyama, Marco Antonio Barbosa Braga, Marcelo Sampaio Dias Maciel SERVICE SYSTEMS Scientific production of Activity based costing in services: through for building a portfolio bibliographic and bibliometric analysis. Nara Medianeira Stefano, Viviane D Barsoles, Paulo Mauricio Selig, Nelson Casarotto Filho The status of management practices of brazilians aircraft maintenance companies. Marcio Cardoso Machado, Michelle Aparecida Gomes Eller Araujo, Ligia Maria Soto Urbina Methodology for Analysis and Decision Making by Sampling in Buildings. Aparicio P, Guadix J, Onieva L, Escudero A Economic Performance and Financial Profitability: Two Study Cases in F&B Industry. Santandreu Mascarell C, Canós Darós L, Vidal Carreras PI, Valero Herrero M Reducing Patient Waiting Times, a Case Study about Value Creation. Fernández Pérez R, Prado Prado JC, Mosteiro Añón M Model of a Public Private Partnership in the Spanish Health Context. Pérez J KNOWLEDGE AND PROJECT MANAGEMENT 09:00 11:00 SALA 4 KNOWLEDGE AND PROJECT MANAGEMENT Technologies Valuation Methods Applicable to Technology Transfer in Brazilian Universities: a Review. Vinicius Bortolussi Roman, Marco Tulio de Paula Lopes, Alain Marques Pedro Guatimosim Vidigal Quality management and successful project management in a Brazilian environment. Manuel Antonio Molina, Marcos Andre Deboni Product Development Process Maturity leverage through the use of Set based Concurrent Engineering Process. Henrique Martins Rocha, Heitor Luiz Murat de Meirelles Quintella, Ualison Rebula De Oliveira Knowledge transmission channels: a comparative study of clusters in Brazil and in China. Ana Paula Lisboa Sohn, Filipa Dionísio Vieira, Nelson Casarotto Filho The application of process management in a software development company. Tatiana Marins Caiado, Pedro Henrique dos Santos Evaluation of Product Development Process using EMVS. Iara Tonissi Moroni Cutovoi, Jose Antonio Arantes Salles, Rosangela Maria Vanalle Patterns in Innovative Companies in Rio de Janeiro (Brazil). Canós Darós L, Santandreu Mascarell C, Marin Garcia JA, García Sabater JJ 13

15 programme>> 12:30 14:30 SALA 4 KNOWLEDGE AND PROJECT MANAGEMENT (II) The M.A.G. Factor. Management, Administration and Guidance. Where and How Much MAG Does Each Project Deserve and Need? A New, Original Assessment and Scoring System. Taylor T Towards Strategic Project Management. Hermano V, Martín Cruz N User Software and Information Systems in Engineering Project Management. Arias J, Rubio R, Solana J How Organizational Cybernetics Can Help to Organize Debates on Complex Issues. Pérez Ríos J, Velasco Jiménez I, Sánchez Mayoral P Analysis of Common Maturity Models Applied to Project Management. Montero G The Logical Framework Approach and Worker Commitment. Paipa Galeano L, Jaca C, Viles E, Mateo R, Santos J Predisposition of Workers to Share Knowledge: an Empirical Study. Sáiz L, Díez J I, Manzanedo, M A, Del Olmo, R MODELLING AND SIMULATION 09:00 11:00 12:30 14:30 SALA 2 SALA 2 MODELLING AND SIMULATION (I) Two Simple Constructive Algorithms for the Distributed Assembly Permutation Flowshop Scheduling Problem. Hatami S, Ruiz R, Andrés Romano C. Literature Review of Master Planning Models with Lack of Homogeneity in the Product Characteristics under Uncertainty Context. Mundi I, Alemany MME, Poler R, Fuertes VS Toward Various Exact Modeling the Job Shop Scheduling Problem for Minimizing Total Weighted Tardiness. Namakshenas M, Sahraeian R Set up Continuity in Tactical Planning of Semi continuous Industrial Processes. Pérez D, Alemany MME, Lario FC, Fuertes VS A goal programming model to solve the part feeding problem: A case study. Masood Fathi, Maria Jesus Alvarez, Victoria Rodriguez Chacon Complex Networks Applied to Communication Management in Emergency Crisis. Ruiz Martín C, Ramírez Ferrero M, González Álvarez J.L, Poza, DJ Direct determinations of the tannin and moisture in Acacia mearnsii bark, a fast quantitative methodology for the extractive vegetable industry. Caren Machado Menezes, Adilson Ben da Costa MODELLING AND SIMULATION (II) Localization Based on Business Interactions through a Simulated Annealing Algorithm. Sánchez RM, Galán JM, Santos JI Optimizing Stochastic Supply Chains via Simulation: What is an Appropriate Simulation Run Length? Arreola Risa A, Fortuny Santos J, Vintró Sánchez C Agent based Modelling and Archaeological Complexity. Poza D, del Olmo R Multiagent Model for Supply Chain Management. Ponte B, Pino R, Fernández I, García N, Monterrey M Electrical Markets and Agent Based Computational Economics: a Critical Review of the Last Two Decades of Researching. Ferrero R Modeling and Simulation of Pipeline Loading Operations onto Barges: a Case Study of Resource Allocation using Discrete Event Simulation. David Fernandes Cruz Moura, Fabricio Cardoso de Vasconcellos, Flavia Cristina da Silva Duarte, Henrique Alves Serpa, Marcelo Prado Sucena Neuro Fuzzy Integral Model Evaluation of Dependability of Critical Components. Marcelo Prado Sucena, Suzane de Souza Prado, Ronald Cesar Guimaraes Alves, David Fernandes Cruz Moura Fuzzy rule based classifier for Fault Prediction in a Thermoeletric Unit. Otacilio Jose Pereira, Cristiano Hora De Oliveira Fontes, Carlos Arthur M. Teixeira Cavalcante, Sergio Torres Sa Barreto, Luciana de Almeida Pachec 14

16 cio&icieom 2013 QUALITY AND PRODUCT MANAGEMENT 12:30 14:30 SALA 3 QUALITY AND PRODUCT MANAGEMENT Recycling of Plastic Waste Generated in an Engineering College A Practice Challenging. Flavia Choi Marchesano. Juliana Santos Egea, Vagner Cavenaghi, Rosane Aparecida Gomes Battistelle, Edvaldo Jose Scoton Co composting process of sewage sludge and grass clippings through the respirometer with hermetic rotary reactor. Edvaldo Jose Scoton, Rosane Aparecida Gomes Battistelle, Adilson Renofio, Vagner Cavenaghi, Juliana Santos Egea Measuring the ecoefficiency of a manufacturing process: a conceptual proposal. Wagner Cezar Lucato, Milton Vieira Junior, Jose Carlos da Silva Santos Lean Systems Engineering: Concepts and Discussion. Veruschka Vieira Franca, Raul Leal Ascencio Dimensional Stability Analysis: Wood Plastic Composites. Natalia Martin Viola, Juliana Santos Egea, Rosane Aparecida Gomes Battistelle, Edvaldo Jose Scoton HQE Certification applied to the reality of the Civil Construction industry in Brazil. Mauricio Landwoig, Osvaldo Luiz Goncalves Quelhas, Gilson Brito Alves Lima, Marcelo Jasmim Meirino, Jose Rodrigues de Farias Filho Information Capability in Basque Country Quality Award Winners. Zárraga Rodríguez M, Álvarez MJ CIO ESPAÑOL 09:00 11:00 SALA 6 CIO ESPAÑOL (I) Open E Government y Cambios Organizativos en las Administraciones Públicas Españolas. Martínez Núñez M, Pérez Aguiar WS, Martin Fernandez L Comparativa de Heurísticas Multiobjetivo Voraces y Poblacionales Aplicadas a la Optimización Mono objetivo en Entornos Industriales Flow Shop con Permutación. Valledor P, Gómez A, Díaz D, Priore P, Rosillo R Modelo para la Implementación de Sistemas de Gestión Preventivos en Sectores Singulares. Solano Martos J, Maeso González E Sistema Integrado de Planificación de la Producción y Distribución para la Gestión de Excepciones. Álvarez E, Villalón L, Osaba E, Díaz F La Calidad de E Servicio en Portales Web B2C: Evaluación Mediante Sistemas de Inferencia Borrosos. Castro A, Puente J, de la Fuente D, Parreño J, Lozano J Las Empresas de Servicios Energéticos (ESE) en España y su contribución al desarrollo de las Ciudades Inteligentes (Smart Cities). Morcillo Bellido J, Prida Romero B 12:30 14:30 SALA 6 CIO ESPAÑOL (II) Técnicas de Predicción Cuantitativas Aplicadas a la Cadena de Suministro. Un Caso de Estudio. Trapero Arenas J.R, García Márquez FP Decisiones en el Diseño de Redes de Logística Inversa: Propuesta de un Modelo de Decisión. Ribas I, Rubio S Estimación de la Evolución de Proyectos en el Ámbito de la Producción Industrial mediante la Parametrización de la Curva S del Coste Acumulado. García Escribano E Gestión de la Innovación y el Papel de las TIC: El caso de SILK. Planuch Prats C, Salvador Vallès R La Mejora Dinámica del Rutado de Vehículos: Eventos de Reoptimización. Escudero A, Muñuzuri J, Cortés P, Aparicio P Sistema de Control y Reprogramación de la Producción basado en Captura Inalámbrica de Datos en Planta. Eguizábal L, Lago A, Fernández A La Satisfacción de Clientes como Estrategia de Marketing para la Venta. Dalongaro RC, Froemming LMS 15

17 programme>> WORKSHOP IN INDUSTRIAL MANAGEMENT EDUCATION 12th Friday 9:00 11:00 AUDITORIO WORKSHOP IN INDUSTRIAL MANAGEMENT EDUCATION: INNOVATIVE PRACTICES Using Rubrics for Monitoring and Evaluating Degree Projects in Industrial Management Engineering. Barbera Ribera T, Estelles Miguel S, Dema Perez C.M, Garrigos Simon F.J. How to Assess the Innovation Competency of Higher Education Students. Marin Garcia JA, Perez Peñalver MªJ, Vidal Carreras PI, Maheut J. Factors Involved in the University industry Collaboration; a Final YearProject Approach. Errasti N, Ganzarain J, Markuerkiaga L, Martinez de Zuazo M. Teaching Operation Management with GeoGebra. An example of Make to stock Problem Solving. Calona Z, Santos J, Arcelus M. Aplicación de la Tecnología BPMS en la Gestión de los Procesos Relacionados con la Actividad Docente en un Centro Universitario. Pardo JE, Mejías AM Tendencias y Aseguramiento de la Calidad en la Educación Superior: Mapa Europeo y Caso de España. Gonzalez Lasquibar X, Ruiz de Arbulo López P, Landeta Manzano B, Basañez Llantada A, Insunza Araceta G 12th Friday 9:00 11:00 12th Friday 9:00 11:00 SALA 1 SALA 2 WORKSHOP IN INDUSTRIAL MANAGEMENT EDUCATION: INNOVATIVE CONTENTS (I) State of the Art of Challenges on International Operations Management for SMEs. Martínez S, Mediavilla M, Errasti A, Santos J, Mula J. New Technologies and Entrepreneurial Intention. Martin Cruz N, Rodriguez Escudero AI Productivity in Knowledge Worker Teams. Moreno A, Varanki H, Mahou A. An Electric Taxi Fleet Charging System Using Second Life Electric car Batteries Simulation and Economical Approach. Canals Casals Ll, Amante B. High growth Firms: Qualitative Analysis Via Case Study. Insunza Aranzeta G, Basañez Llantada A, Ruiz de Arbulo López P, Landeta Manzano B, González Laskibar X The Delphi Method Applied for Validates the Regional Innovation Model. Case Study Applied in Central Region Romania. Moica S, Ganzarain J Tourism Destination Web Monitor: A Technological Platform for the Acquisition of Tourist Information through the Web Presence of the DMOs. Rebon F, Gerrikagoiti J.K, Ochoa Laburu C A Collaborative Me Crossroad: Individual Beliefs and the Adoption of Corporate Blogs. Fernández Cardador P, Hernández García A, Iglesias Pradas S WORKSHOP IN INDUSTRIAL MANAGEMENT EDUCATION: INNOVATIVE CONTENTS (II) Solving the Car Resequencing Problem with Mix Banks. Valero Herrero M, Garcia Sabater J.P, Vidal Carreras P, Canos Daros L. Integrated Production and Simulation Scheduling Tool to Solve the Mix Model Assembly Line Problem Considering Heijunka and Operational Constraints: a Case Study. Maheut J, Garcia Sabater J.P, Garcia Sabater J.J. A Model of Makespan Flow shop Scheduling under Ergonomic Requirements. Asensio Cuesta S, Gomez Gasquet, P, Andrés C, Alemany M.M.E Methodology for the Strategic Capacity Planning in Universities. de la Torre R, Lusa A, Mateo M. Applications of the Lagrangian Relaxation Method to Operations Scheduling. Laviós Villahoz J.J,Arauzo J.A, del Olmo Mártinez R, Manzanedo del Campo M.A, Gaia Analysis and Design of a Multi agent based Shop Floor Control System. Arauzo J.A, del Olmo Mártinez R, Labiós Villahoz J.J. Revisiting the SEC Classification Framework in Traditional and Electronic Commerce. Agudo Peregrina AF, Chaparro Peláez J, Pascual Miguel FJ Costing a Product by Old and New Techniques: Different Wines for Different Occasions. Ruiz de Arbulo López, P, Fortuny Santos, J, Vintró Sánchez, C 16

18 cio&icieom 2013 Posters 11th Thursday 11:00 11:30 17 HALL P01 Web 2.0 as a Key Tool for Sharing Knowledge in Basque Country SMEs. Alvarez Meaza I, Cilleruelo Carrasco E, Zamanillo Elguezabal I P02 E Government Interoperability Frameworks: Administration to Business. Andres B, Poler R P03 Estimating Costs in the EOQ Formula. Vidal Carreras P.I, Garcia Sabater J.P, Valero Herrero M, Santandreu Mascarell C P04 Inter Enterprise Framework for Hierarchical Decisions. Vargas A, Boza A, Cuenca L, Ortiz A P05 CBA and CEA Analysis on Occupational Safety and Health. A New Proposal for Investment Decisions. Cuervo MA P06 Costing a Product by Old and New Techniques: Different Wines for Different Occasions Ruiz de Arbulo López P, Fortuny Santos J, Vintró Sánchez C P07 Neural Network Application for Risk Factors Estimation in Manufacturing Accidents. Carrillo JA, Guadix J, Grosso R, Onieva L P08 Applying Cluster Analysis to Renewable Energy Emergent Sector at Local Level. Larruscain J, Río Belver R, Cilleruelo E, Garechana G, Gavilanes Trapote J P09 Economic and Financial Profile of High Growth Firms vs. Normal Firms from New Industry in the Basque Country: a Discriminant Analysis. Ruiz de Arbulo P, Landeta B, Basañez A, Insunza G, Gonzalez X P10 Impact of Ergonomic Risk Reduction in the TSALBP 1. Bautista J, Batalla C, Alfaro R, Cano A P11 Incorporating the Work Pace Concept into the MMSP W. Bautista J, Alfaro R, Batalla C, Cano A P12 NTIGen: a Software for Generating Nissan Based Instances for Time and Space Assembly Line Balancing. Chica M, Cordón O, Damas S, Bautista J P13 Analysis and Characterisation of the High growth Firm in the Basque Country. Gonzalez X, Ruiz de Arbulo P, Landeta B, Basañez A, Insunza G P14 Enhanced Supply Chain Management Using SCOR and BPM. Application to the Spanish Road Transport SME. Franconetti P, Ortiz A P15 A Model for Coordination of Production Planning, Forward and Reverse Logistics Management in a Multi product and Multi plant Environment, with Reusable Bottles Constraints. Parra Peña, J, Vicens Salort, E, Ortiz Bas, A P16 Decision Tool Based on Cloud Computing Technology. Zabalza Vivanco J, Rio Belver R, Cilleruelo E, Acera Osa FJ, Garechana G P17 Aprendizaje Organizacional: Estudio de Caso Sector Turismo de Ciudad Guayana, Venezuela. D Armas M, Arzola M P18 Satisfacción en la Utilización del Video por el Discente en su Proceso Activo de Aprendizaje. Una Experiencia en el Contexto de los Grados en Ingeniería de Telecomunicación. Pérez Aguiar W, Martínez Núñez M P19 La Intragestión Financiera a través de las TIC Basada en la Auditoria de Orden del Sector Universitario Venezolano. Guaido Suarez D P20 Un Sistema Integrado de Gestión como Elemento de Mejora Competitiva. Fortea E, Mikeo I P21 El Análisis del Ciclo de Vida en España. Temas de Investigación Principales y Agentes Clave. Basañez Llantada A, Martínez de Alegría Mancisidor I, Insunza Aranzeta G, González Laskibar X P22 Planificación y Control de la Producción en la Mejora del Proceso de Producción de Fabricación de Juegos Mesas: un Estudio de Caso. Raposo J, Costa de Matos AN, Nunes A P23 Estudio sobre el Efecto de la Complejidad e Incertidumbre en el ELSP. Cortés R, García Sabater JP, Molina P P24 Análisis de Buenas Prácticas en Transferencia Tecnológica en el Sector TIC. Artal A, Sanchez Granados AM, Gil Garcia E P25 A MILP Model for the Scheduling of Non continuous Serial Multi product Multi stage Batch Processes with Non identical Machines. Latorre F, García Sánchez A, Méndez C, Aguirre A, Ortega Mier M P26 La Importancia de las Innovaciones No Tecnológicas en las Empresas Españolas. Larrea Unzain A, Aldasoro Alustiza J.C, Cantonnet Jordi Mª L P27 Sistemas de Ayuda a la Toma de Decisiones para la gestión de Incidencias. Valero R, Boza A, Vicens E

19 Posters (Cont.) 11th Thursday 11:00 11:30 HALL programme>> P28 State space characterization and estimation of unavailability costs of a wind turbine. Mariana Teixeira Baptista de Carvalho, Eusebio Manuel Pinto Nunes, Jose Manuel Telhada P29 Sustainable Balanced Scorecard: Practical Application to a Services Company. Redondo A, Pascual J.A, Gento A, Muñoz J P30 Applying the LEGOstics Concept in Formal Education at Technical University of Cartagena. Bojan P, de la Fuente Aragón MV, Ros McDonnell L P31 Mejora del Sistema Productivo mediante Value Stream Mapping. Aplicación a una Empresa de Diseño. De la Fuente MV, Alonso M, Hontoria E, Ros L P32 New product development typologies: An analysis of publications and citations between 1992 and Ana Paula Lopes, Marly Monteiro de Carvalho P33 Order Promising Process for Supply Chains with Lack of Homogeneity in the Product. Alemany MME, Boza A, Ortiz A, Poler R P34 Maintenance Costs of a Pitch System of a Wind Turbine. Mariana Teixeira Baptista de Carvalho, Eusebio Manuel Pinto Nunes, Jose Manuel Telhada P35 La Calidad de E Servicio en Portales Web B2C: Evaluación Mediante Sistemas de Inferencia Borrosos. Castro A, Puente J, de la Fuente D, Parreño J, Lozano J Meeting Rooms Ground Floor First Floor Sala 4 Sala 2 Auditorio HALL Registration Salas Toilets Salas 5 & 6 Entrance Sala 1 Sala 3 18

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