Control Number : Item Number: 210. Addendum StartPage : 0

Transcripción

1 Control Number : Item Number: 210 Addendum StartPage : 0

2 PROJECT NO F ^.^, F POLR EFL PURSUANT TO P.U.C. PUBLIC UTILITY COMMIWJ SUBST. R 25.43(j)(3) OF TEXAS 's Filing in Accordance With P.U.C. Subst. Rule 25.43(j)(3) ("Reliant") respectfully submits this filing in accordance with P.U.C. SUBST. R (j)(3). P.U.C. SUBST. R (j)(3) explains that a POLR EFL shall be completed by the LSP that has the greatest market share based upon MWhs served, by customer class within the POLR area. Commission Staff determined that Reliant Energy is the LSP with the greatest market share in the following POLR areas: AEP-TCC medium nonresidential, AEP-TCC large non-residential, AEP-TNC small non-residential, AEP-TNC large non-residential, CNP residential, CNP small non-residential, CNP medium nonresidential, CNP large non-residential, TNMP small non-residential, TNMP medium nonresidential, TNMP large non-residential, Sharyland Utilities small non-residential, Sharyland Utilities medium non-residential, and Sharyland Utilities large non-residential. Accordingly, Reliant submits updated EFLs attached hereto. Commensurate with this filing, Reliant is supplying electronic versions of the EFLs to Commission Staff via . ^ ^^ ^ February 4, 2014 Respectfully submitted,. Bryan Sams Regulatory Manager (512) zl^j

3 Electricity Facts Label Medium n-residential POLR Plan, AEP Texas Central Service Area Issue Date: 01/01/2014 Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Electricity questions Where: n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, RUC capacity short charges attributable to LSP load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $2.00 per kw, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer's load zone that is multiplied by number of kwhs the customer used during that hour and that is further multiplied by 125% The minimum LSP energy charge is 4.50/kWh. RTSPP interval s are published at See Standard Terms ofservice statementfor full listing of fees, depositpolicy, and other terms. Can my change during the contract period? If my can change, how will it change and by Utility Commission rules due to changes in law or Disclosure how much? regulatory charges. Chart Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number #10007 R2F30566b z9..

4 Electricity Facts Label Large n-residential POLR Plan, AEP Texas Central Service Area Issue Date: 01/01/2014 Your average for electricity will vary according to your usage and the components shown in the POLR rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: Electricity questions n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $2, per month. LSP demand charge shall be $6.00 per kw, per month. LSP energy charge shall be the appropriate RTSPP, determined on the basis of 15-minute intervals, for the customer multiplied by 125% multiplied by the level of kwh used. The RTSPP shall have a floor of $7.25 per MWh. RTSPP interval s are published at See Standard Terms of Service statementforfull listing offees, depositpolicy, and other terms. Can my change during the contract period? If my can change, how will it change and by how much? Is this a pre-pay or pay in advance product? Utility Commission rules due to changes in law or regulatory charges. Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number #10007 R2F30594b.^.1

5 Electricity Electricity Facts Label Small n-residential POLR Plan, AEP Texas rth Service Area Issue Date: 01/01/2014 Average monthly use 1500 kwh 2500 kwh 3500 kwh Minimum per kwh _ 12.9 Average per kwh at RTSPP of $50/MWh Average per kwh at RTSPP of $100/MWh This disclosure is based on minimum service s using a load factor of 30%. Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below. This disclosure is an example based on: (i) average usage patterns- your actual for electric service may be different depending on how and when you use electricity; and (ii) average service syour average for electric service is variable on a monthly basis depending on the Real Time Settlement Price Point (RTSPP). This disclosure is an example based on an average monthly kwh consumption specified above and includes, where applicable, no demand meter for 1,500 kwh, 13 kva for 2, 500 kwh, and 18 kva for 3, 500 kwh. LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used. Where: n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $2.00 per kw, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer multiplied by the level of kwh used, multiplied by 125%. The minimum LSP energy charge is 4.50/kWh. RTSPP interval s are published at questions See Standard Terms ofservice statement or full listin offees, depositpolicy, and other terms. Type of Product Indexed Product Can my change during the contract period? Disclosure Chart If my can change, how will it change and by Utility Commission rules due to changes in law or how much? regulatory charges. Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number # / I R2F30573c

6 Precio de la Etiqueta de Informacion sobre la Electricidad Small n-residential POLR Plan, area de Servicio AEP Texas rth Fecha de Emision: 01/01/2014 Consumo mensual promedio 1500 kwh 2500 kwh 3500 kwh Precio Promedio por kwh Precio promedio anual por kwh a$50/mwh Precio promedio anual por kwh a$100/mwh Esta nota aclaratoria sobre el precio se basa en los precios de servicio minimo usando un factor de carga del 30%. Su precio promedio de electricidad variara segun su consumo y los componentes detallados en la formula de la tarifa de su proveedor de servicios (LSP) a continuacion. Esta nota aclaratoria sobre el precio es un ejemplo que se basa en: (i) los patrones de consumo promedio - el precio actual de su servicio electrico puede variar dependiendo de como y cuando consume electricidad; y (ii) los precios de servicio promedio - el precio promedio de su servicio eldctrico puede variar mensualmente segiun su punto de precio de liquidacion en tiempo real. (RTSPP). Esta nota aclaratoria sobre el precio es un ejemplo basado en el consumo mensual promedio de kwh detallados anteriormente e incluye, donde aplique, medidores sin demanda de 1,500 kwh, 13 kva para 2,500 kwh y 18 kva para 3,500 kwh. Electricidad Tarifa LSP (en $ por KWh) = (Cargos obligatorios + cargo al cliente LSP + cargo por demanda LSP + cargo por energia LSP)/kWh consumido. Donde: Los cargos obligatorios seran todos los cargos TDU y otros cargos obligatorios, mas creditos para la clase de cliente apropiada en el territorio de servicio aplicable, incluyendo cargos administrativos ERCOT, cargos nodales o sobrecargos, cargos de reposicion de reserva atribuible a la carga POLR, e impuestos aplicables de los distintos organismos fiscales o reguladores, multiplicado por el nivel de kwh y kw consumidos, cuando sea apropiado. El cargo al cliente LSP sera de $0.025 por kwh. El cargo por demanda LSP sera de $2.00 por kw, por mes, para clientes que tengan medidor de demanda, y $50.00 por mes para clientes que no tengan medidor de demanda Los cargos de energia de su proveedor (LSP) seran la suma del periodo de facturacion de las RTSPP por hora actuales, para el consumidor multiplicadas por el nivel de kwh consumidos, multiplicados por 125%. El precio minimo cargo por energia LSP es 4.50/kWh. El intervalo de los precios RTSPP estan publicados en Otros Terminos y preg"iztas Clave Ver Terminos de Servicio Estandares para una lista completa de cargos, politica de deposito, y otros terminos. 5 R2F30590b

7 Tipo de Producto Periodo del Contrato jengo un cargo de cancelacion o algun cargo relacionado con la cancelacion del servicio? ZMi precio puede cambiar durante el periodo del contrato? Producto Indexado Mes a mes El precio puede cambiar de acuerdo a la formula y para reflejar los cambios reales en el precio que permiten las Cuadro de Si mi precio puede cambiar, 4c6mo y en cuanto reglas de la Comision de Servicios Publicos debido a cambiara? cambios en la ley o a los cargos reguladores. notas Informacion sobre otros cargos no recurrentes esta Aclaratorias disponible en la seccion de precios de los Terminos del ZQue otros cargos se me pueden aplicar? Servicio. LEs este un producto pre-pago o para pagar con anticipacion? LReliant Energy compra generacion renovable distribuida en exceso? Si Contenido Renovable E14% de este producto es renovable. Promedio a nivel estatal para el Contenido El promedio a nivel estatal para el contenido renovable Renovable es de un 10%. reliant.com, service@reliant.com, telefono: , de 7a.m. a 7p.m. CT (de Lunes a Viernes, en espaflol) Certificado PUCT Numero # Si ^D R2F30590b

8 Electricity Facts Label Large n-residential POLR Plan, AEP Texas rth Service Area Issue Date: 01/01/2014 Your average for electricity will vary according to your usage and the components shown in the POLR rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: Electricity questions n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $2, per month. LSP demand charge shall be $6.00 per kw, per month. LSP energy charge shall be the appropriate RTSPP, determined on the basis of 15-minute intervals, for the customer multiplied by 125% multiplied by the level of kwh used. The RTSPP shall have a floor of $7.25 per MWh. RTSPP interval s are published at See Standard Terms of Service statement for full listing offees, deposit olicy, and other terms. Can my change during the contract period? If my can change, how will it change and by how much? Is this a pre-pay or pay in advance product? Utility Commission rules due to changes in law or regulatory charges. Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number # R2F30569b 17

9 Electricity Facts Label Residential POLR Plan, CenterPoint Energy Service Area Issue Date: 01/01/2014 Electricity questions Average monthly use 500 kwh 1000 kwh 2000 kwh Minimum per kwh Average per kwh at RTSPP of $50/MWh Average per kwh at RTSPP of $100/MWh This disclosure is based on minimum service s- your average for electricity will vary according to your usage and the components shown in the LSP rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP energy charge)/kwh used Where: n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, reliability unit commitment (RUC) capacity short charges attributable to LSP load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $0.06 per kwh. LSP energy charge shall be the sum over the billing period of the actual hourly Real-Time Settlement Point Prices (RTSPPs) for the customer's load zoned that is multiplied by the number of kwhs the customer used during that hour and that is further multiplied by 120%. The minimum LSP energy charge is 3.7 0/kWh. RTSPPs are published at See Standard Terms ofservice statement for full listinq offees. deposit policv. and other terms. of Product Indexed Product Can the contract neriod? Disclosure I If my can change, how will it change and by Utility Commission rules due to changes in law or Chart how much? Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. Reliant Energy Residential Services (dba), PO Box 3765, Houston, TX, reliant.com, service@reliant.com, phone: RELIANT, 24 hours a day / 7 days a week PUCT Certificate Number #10007 S R1F30182e

10 Etiqueta de Informacion sobre la Electricidad Residential POLR Plan, area de Servicio CenterPoint Energy Fecha de Emision: 01/01/2014 Consumo mensual promedio 500 kwh 1000 kwh 2000 kwh Precio Promedio por kwh Precio promedio anual por kwh a$50/mwh Precio promedio anual por kwh a$100/mwh Precio de la Electricidad Otros Terminos y preguntas Clave Cuadro de notas Aclaratorias Esta aclaracion de precio es un ejemplo basado en precios de servicio promedio - su precio promedio por servicio de electricidad variara de acuerdo a su consumo y los componentes vistos abajo en la formula tarifa LSP: Tarifa LSP (en $ por KWh) = (Cargos obligatorios + cargo al cliente LSP + cargo por energia LSP)/kWh consumido. Donde: Los cargos obligatorios seran todos los cargos TDU y otros cargos obligatorios, mas creditos para la clase de cliente apropiada en el territorio de servicio aplicable, incluyendo cargos administrativos ERCOT, cargos nodales o sobrecargos, cargos de reposicidn de reserva atribuible a la carga LSP, e impuestos aplicables de los distintos organismos fiscales o reguladores, multiplicado por el nivel de kwh y kw consumidos, cuando sea apropiado. El cargo al cliente LSP sera de $0.06 por kwh. Los cargos de energia de su proveedor (LSP) serfin la suma del periodo de facturaci6n de las RTSPP por hora actuales, para el consumidor multiplicadas por el nivel de kwh consumidos, multiplicados por 120%. El precio minimo cargo por energia LSP es 3.70/kWh. El intervalo de los precios RTSPP esta.n publicados en Ver Terminos de Servicio Estandares para una lista completa de cargos, politica de dep6sito, y otros terminos. Tipo de Producto Producto Indexado Periodo del Contrato Mes a mes jengo un cargo de cancelaci6n o algun cargo relacionado con la cancelacion del servicio? LMi precio puede cambiar durante el periodo del contrato? Si El precio puede cambiar de acuerdo a la f6rmula y para reflejar los cambios reales en el precio que permiten las Si mi precio puede cambiar, l,como y en cuanto reglas de la Comision de Servicios Publicos debido a cambiara? cambios en la ley o a los cargos reguladores. Informacion sobre otros cargos no recurrentes esta disponible en la secci6n de precios de los Terminos del Que otros cargos se me pueden aplicar? Servicio. LEs este un producto pre-pago o para pagar con antici acion? LReliant Energy compra generacion renovable distribuida en exceso? Si Contenido Renovable E14% de este producto es renovable. Promedio a nivel estatal para el Contenido El promedio a nivel estatal para el contenido renovable Renovable es de un 10%. Reliant Energy Residential Services (dba), PO Box 3765, Houston, TX, reliant.com, correo electr5nico: service@reliant.com, telefono: RELIANT, las 24 horas del dia, los 7 dias de la semana, en espaflol Certificado PUCT Numero #10007 Cr, R1F30508d

11 Electricity questions Disclosure Chart Electricity Facts Label Small n-residential POLR Plan, CenterPoint Energy Service Area Issue Date: 01/0 1/2014 Average monthly use 1500 kwh 2500 kwh 3500 kwh Minimum per kwh Average per kwh at RTSPP of $50/MWh Average per kwh at RTSPP of $100/MWh This disclosure is based on minimum service s using a load factor of 30%. Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below. This disclosure is an example based on: (i) average usage patterns- your actual for electric service may be different depending on how and when you use electricity; and (ii) average service syour average for electric service is variable on a monthly basis depending on the Real Time Settlement Price Point (RTSPP). This disclosure is an example based on an average monthly kwh consumption specified above and includes, where applicable, no demand meter for 1,500 kwh, 13 kva for 2,500 kwh, and 18 kva for 3,500 kwh. LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $1.80 per kw, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer multiplied by the level of kwh used, multiplied by 125%. The minimum LSP energy charge is 3.70/kWh. RTSPP interval s are published at See Standard Terms of Service statement or ull listing offees, deposit policy, and other terms. Type of Product Indexed Product Can my change during the contract period? If my can change, how will it change and by how much? Utility Commission rules due to changes in law or regulatory charges. Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number #10007 ID R2F30578c

12 Etiqueta de Informacion sobre la Electricidad Small n-residential POLR Plan, area de Servicio CenterPoint Energy Fecha de Emision: 01/01/2014 Consumo mensual promedio 1500 kwh 2500 kwh 3500 kwh Precio Promedio or kwh Precio promedio anual por kwh a $50/MWh Precio promedio anual por kwh a$100/mwh Esta nota aclaratoria sobre el precio se basa en los precios de servicio minimo usando un factor de carga del 30%. Su precio promedio de electricidad variara segun su consumo y los componentes detallados en la formula de la tarifa de su proveedor de servicios (LSP) a continuacion. Esta nota aclaratoria sobre el precio es un ejemplo que se basa en: (i) los patrones de consumo promedio - el precio actual de su servicio electrico puede variar dependiendo de como y cuando consume electricidad; y (ii) los precios de servicio promedio - el precio promedio de su servicio electrico puede variar mensualmente segun su punto de precio de liquidacion en tiempo real. (RTSPP). Precio de la Esta nota aclaratoria sobre el precio es un ejemplo basado en el consumo mensual promedio de kwh detallados anteriormente e incluye, donde aplique, medidores sin demanda de 1,500 kwh, 13 kva para 2,500 kwh y 18 kva para 3,500 kwh. Electricidad Tarifa LSP (en $ por KWh) = (Cargos obligatorios + cargo al cliente LSP + cargo por demanda LSP + cargo por energia LSP)/kWh consumido. Donde: Los cargos obligatorios seran todos los cargos TDU y otros cargos obligatorios, mas creditos para la clase de cliente apropiada en el territorio de servicio aplicable, incluyendo cargos administrativos ERCOT, cargos nodales o sobrecargos, cargos de reposicion de reserva atribuible a la carga POLR, e impuestos aplicables de los distintos organismos fiscales o reguladores, multiplicado por el nivel de kwh y kw consumidos, cuando sea apropiado. El cargo al cliente LSP sera de $0.025 por kwh. El cargo por demanda LSP sera de $1.80 por kw, por mes, para clientes que tengan medidor de demanda, y $50.00 por mes para clientes que no tengan medidor de demanda Los cargos de energia de su proveedor (LSP) seran la suma del periodo de facturacion de las RTSPP por hora actuales, para el consumidor multiplicadas por el nivel de kwh consumidos, multiplicados por 125%. El precio minimo cargo por energia LSP es 3.70/kWh. El intervalo de los precios RTSPP estan publicados en Otros Terminos y preguntas Clave Ver Terminos de Servicio Estkndares para una lista completa de cargos, politica de deposito, y otros terminos. l^ R2F30591b

13 Tipo de Producto Periodo del Contrato jengo un cargo de cancelacion o algun cargo relacionado con la cancelacion del servicio? ZMi precio puede cambiar durante el periodo del contrato? Producto Indexado Mes a mes El precio puede cambiar de acuerdo a la formula y para reflejar los cambios reales en el precio que permiten las Cuadro de Si mi precio puede cambiar, Lcomo y en cuanto reglas de la Comision de Servicios Piublicos debido a cambiara? cambios en la ley o a los cargos reguladores. notas Informacion sobre otros cargos no recurrentes esta Aclaratorias disponible en la seccion de precios de los Terminos del LQu6 otros cargos se me pueden aplicar? Servicio. LEs este un producto pre-pago o para pagar con antici acion? LReliant Energy compra generacion renovable distribuida en exceso? Si Contenido Renovable El 4% de este producto es renovable. Promedio a nivel estatal para el Contenido El promedio a nivel estatal para el contenido renovable Renovable es de un 10%. reliant.com, service@reliant.com, telefono: , de 7a.m. a 7p.m. CT (de Lunes a Viemes, en espanol) Certificado PUCT Numero # Si R2F30591b

14 Electricity Facts Label Medium n-residential POLR Plan, CenterPoint Energy Service Area Issue Date: 01/01/2014 Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: Electricity questions n-bypassable charges shall be all TDU charges and credits for the appropriate customer class in the applicable service territory, and other charges including ERCOT administrative charges, nodal fees or surcharges, RUC capacity short charges attributable to LSP load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and kw used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $1.80 per kva, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer's load zone that is multiplied by number of kwhs the customer used during that hour and that is further multiplied by 125%. The minimum LSP energy charge is 3.70/kWh. RTSPP interval s are published at See Standard Terms ofservice statement for full listing offees, deposit olic, and other terms. Can my change during the contract period? If my can change, how will it change and by Utility Commission rules due to changes in law or Disclosure how much? regulatory charges. Chart Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number # R2F30576b

15 Electricity Facts Label Large n-residential POLR Plan, CenterPoint Energy Service Area Issue Date: 01/01/2014 Your average for electricity will vary according to your usage and the components shown in the POLR rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: Electricity n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $2, per month. LSP demand charge shall be $6.00 per kw, per month. LSP energy charge shall be the appropriate RTSPP, determined on the basis of 15-minute intervals, for the customer multiplied by 125% multiplied by the level of kwh used. The RTSPP shall have a floor of $7.25 per MWh. RTSPP interval s are published at questions See Standard Terms ofservice statement or full listing offees, deposit olicy, and other terms. Can my change during the contract period? If my can change, how will it change and by how much? Is this a pre-pay or pay in advance product? Utility Commission rules due to changes in law or regulatory charges. Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number #10007 R2F30574b 14

16 Electricity Facts Label Small n-residential POLR Plan, Sharyland Utilities Service Area Issue Date: 05/01/2014 Average monthly use 1500 kwh 2500 kwh 3500 kwh Minimum per kwh Average per kwh at RTSPP of $50/MWh Average per kwh at RTSPP of $100/MWh This disclosure is based on minimum service s using a load factor of 30%. Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below. This disclosure is an example based on: (i) average usage patterns- your actual for electric service may be different depending on how and when you use electricity; and (ii) average service syour average for electric service is variable on a monthly basis depending on the Real Time Settlement Price Point (RTSPP). This disclosure is an example based on an average monthly kwh consumption specified above and includes, where applicable, no demand meter for 1,500 kwh, 13 kva for 2,500 kwh, and 18 kva for 3,500 Electricity kwh. LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $1.80 per kw, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer multiplied by the level of kwh used, multiplied by 125%. The minimum LSP energy charge is 4.50/kWh. RTSPP interval s are published at questions Disclosure Chart See Standard Terms of Service statement for full listing of fees, deposit policy, and other terms. Type of Product Indexed Product Can my change during the contract period? If my can change, how will it change and by how much? Utility Commission rules due to changes in law or regulatory char es. Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number # , R2F31546a

17 Etiqueta de Informacion sobre la Electricidad Small n-residential POLR Plan, area de Servicio Sharyland Utilities Fecha de Emision: 05/01/2014 Consumo mensual promedio 1500 kwh 2500 kwh 3500 kwh Precio Promedio por kwh Precio promedio anual por kwh a $50/MWh Precio promedio anual por kwh a$100/mwh Esta nota aclaratoria sobre el precio se basa en los precios de servicio minimo usando un factor de carga del 30%. Su precio promedio de electricidad variara segun su consumo y los componentes detallados en la formula de la tarifa de su proveedor de servicios (LSP) a continuacion. Esta nota aclaratoria sobre el precio es un ejemplo que se basa en: (i) los patrones de consumo promedio - el precio actual de su servicio electrico puede variar dependiendo de c6mo y cuando consume electricidad; y (ii) los precios de servicio promedio - el precio promedio de su servicio electrico puede variar mensualmente segun su punto de precio de liquidaci6n en tiempo real. (RTSPP). Precio de la Electricidad Esta nota aclaratoria sobre el precio es un ejemplo basado en el consumo mensual promedio de kwh detallados anteriormente e incluye, donde aplique, medidores sin demanda de 1,500 kwh, 13 kva para 2,500 kwh y 18 kva para 3,500 kwh. Tarifa LSP (en $ por KWh) = (Cargos obligatorios + cargo al cliente LSP + cargo por demanda LSP + cargo por energia LSP)/kWh consumido. Donde: Los cargos obligatorios seran todos los cargos TDU y otros cargos obligatorios, mas creditos para la clase de cliente apropiada en el territorio de servicio aplicable, incluyendo cargos administrativos ERCOT, cargos nodales o sobrecargos, cargos de reposici6n de reserva atribuible a la carga POLR, e impuestos aplicables de los distintos organismos fiscales o reguladores, multiplicado por el nivel de kwh y kw consumidos, cuando sea apropiado. El cargo al cliente LSP sera de $0.025 por kwh. El cargo por demanda LSP sera de $1.80 por kw, por mes, para clientes que tengan medidor de demanda, y $50.00 por mes para clientes que no tengan medidor de demanda Los cargos de energia de su proveedor (LSP) seran la suma del periodo de facturacion de las RTSPP por hora actuales, para el consumidor multiplicadas por el nivel de kwh consumidos, multiplicados por 125%. El precio minimo cargo por energia LSP es 4.50/kWh. El intervalo de los precios RTSPP estan publicados en Otros Terminos y preguntas Clave Ver Terminos de Servicio Estandares para una lista completa de cargos, polftica de deposito, y otros terminos. ICo R2F31547a

18 Tipo de Producto Periodo del Contrato jengo un cargo de cancelacion o algiun cargo relacionado con la cancelacidn del servicio? ZMi precio puede cambiar durante el periodo del contrato? Producto Indexado Mes a mes El precio puede cambiar de acuerdo a la fdrmula y para reflejar los cambios reales en el precio que permiten las Cuadro de Si mi precio puede cambiar, Lcomo y en cuanto reglas de la Comisidn de Servicios Piublicos debido a cambiara? cambios en la ley o a los cargos reguladores. notas Informacibn sobre otros cargos no recurrentes esta Aclaratorias disponible en la seccion de precios de los Terminos del LQue otros cargos se me pueden aplicar? Servicio. LEs este un producto pre-pago o para pagar con anticipaci6n? ZReliant Energy compra generacidn renovable distribuida en exceso? Si Contenido Renovable El 4% de este producto es renovable. Promedio a nivel estatal para el Contenido El promedio a nivel estatal para el contenido renovable Renovable es de un 10%. reliant.com, service@reliant.com, telefono: , de 7a.m. a 7p.m. CT (de Lunes a Viernes, en espaflol) Certificado PUCT Numero # Si l-7 R2F31547a

19 Electricity Facts Label Medium n-residential POLR Plan, Sharyland Utilities Service Area Issue Date: 05/01/2014 Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: Electricity questions n-bypassable charges shall be all TDU charges and credits for the appropriate customer class in the applicable service territory, and other charges including ERCOT administrative charges, nodal fees or surcharges, RUC capacity short charges attributable to LSP load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and kw used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $1.80 per kva, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer's load zone that is multiplied by number of kwhs the customer used during that hour and that is further multiplied by 125%. The minimum LSP energy charge is 4.50/kWh. RTSPP interval s are published at See Standard Terms of Service statement or full listin offees, deposit policy, and other terms. Can my change during the contract period? If my can change, how will it change and by Utility Commission rules due to changes in law or Disclosure how much? regulatory charges. Chart Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number #10007 is R2F31548a

20 Electricity Facts Label Large n-residential POLR Plan, Sharyland Utilities Service Area Issue Date: 05/01/2014 Your average for electricity will vary according to your usage and the components shown in the POLR rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: Electricity questions n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $2, per month. LSP demand charge shall be $6.00 per kw, per month. LSP energy charge shall be the appropriate RTSPP, determined on the basis of 15-minute intervals, for the customer multiplied by 125% multiplied by the level of kwh used. The RTSPP shall have a floor of $7.25 per MWh. RTSPP interval s are published at See Standard Terms of Service statementfor ull listing offees, depositpolicy, and other terms. Can my change during the contract period? If my can change, how will it change and by how much? Is this a pre-pay or pay in advance product? Utility Commission rules due to changes in law or regulatory charges. Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number #10007 R2F31550a Iq

21 Electricity questions Disclosure Chart Electricity Facts Label Small n-residential POLR Plan, Texas-New Mexico Power Service Area Issue Date: 01/01/2014 Average monthly use 1500 kwh 2500 kwh 3500 kwh Minimum per kwh Average per kwh at RTSPP of $50/MWh Average per kwh at RTSPP of $100/MWh This disclosure is based on minimum service s using a load factor of 30%. Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below. This disclosure is an example based on: (i) average usage patterns- your actual for electric service may be different depending on how and when you use electricity; and (ii) average service syour average for electric service is variable on a monthly basis depending on the Real Time Settlement Price Point (RTSPP). This disclosure is an example based on an average monthly kwh consumption specified above and includes, where applicable, no demand meter for 1,500 kwh, 13 kva for 2,500 kwh, and 18 kva for 3,500 kwh. LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $2.00 per kw, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer multiplied by the level of kwh used, multiplied by 125%. The minimum LSP energy charge is 4.50/kWh. RTSPP interval s are published at See Standard Terms ofservice statementfor full listing offees, deposit policy, and other terms. Type of Product Indexed Product Can my change during the contract period? If my can change, how will it change and by Utility Commission rules due to changes in law or how much? regulatory charges. Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number # R2F30588c

22 Etiqueta de Informacion sobre la Electricidad Small n-residential POLR Plan, area de Servicio Texas-New Mexico Power Fecha de Emision: 01/01/2014 Precio de la Consumo mensual promedio 1500 kwh 2500 kwh 3500 kwh Precio Promedio por kwh Precio promedio anual por kwh a$50/mwh Precio promedio anual or kwh a$100/mwh Esta nota aclaratoria sobre el precio se basa en los precios de servicio minimo usando un factor de carga del 30%. Su precio promedio de electricidad variara segim su consumo y los componentes detallados en la formula de la tarifa de su proveedor de servicios (LSP) a continuacion. Esta nota aclaratoria sobre el precio es un ejemplo que se basa en: (i) los patrones de consumo promedio - el precio actual de su servicio electrico puede variar dependiendo de como y cuando consume electricidad; y (ii) los precios de servicio promedio - el precio promedio de su servicio electrico puede variar mensualmente segun su punto de precio de liquidacion en tiempo real. (RTSPP). Esta nota aclaratoria sobre el precio es un ejemplo basado en el consumo mensual promedio de kwh detallados anteriormente e incluye, donde aplique, medidores sin demanda de 1,500 kwh, 13 kva para 2,500 kwh y 18 kva para 3,500 kwh. Electricidad Tarifa LSP (en $ por KWh) = (Cargos obligatorios + cargo al cliente LSP + cargo por demanda LSP + cargo por energia LSP)/kWh consumido. Donde: Los cargos obligatorios seran todos los cargos TDU y otros cargos obligatorios, mas creditos para la clase de cliente apropiada en el territorio de servicio aplicable, incluyendo cargos administrativos ERCOT, cargos nodales o sobrecargos, cargos de reposicion de reserva atribuible a la carga POLR, e impuestos aplicables de los distintos organismos fiscales o reguladores, multiplicado por el nivel de kwh y kw consumidos, cuando sea apropiado. El cargo al cliente LSP sera de $0.025 por kwh. El cargo por demanda LSP sera de $2.00 por kw, por mes, para clientes que tengan medidor de demanda, y $50.00 por mes para clientes que no tengan medidor de demanda Los cargos de energia de su proveedor (LSP) seran la suma del periodo de facturacion de las RTSPP por hora actuales, para el consumidor multiplicadas por el nivel de kwh consumidos, multiplicados por 125%. El precio minimo cargo por energia LSP es 4.50/kWh. El intervalo de los precios RTSPP estan publicados en Otros Terminos y preguntas Clave Ver Terminos de Servicio Estandares para una lista completa de cargos, politica de deposito, y otros terminos. a ^ R2F30593b

23 Tipo de Producto Periodo del Contrato jengo un cargo de cancelaci6n o algun cargo relacionado con la cancelacion del servicio? LMi precio puede cambiar durante el perlodo del contrato? Producto Indexado Mes a mes El precio puede cambiar de acuerdo a la f6rmula y para reflejar los cambios reales en el precio que permiten las Cuadro de Si mi precio puede cambiar, Lc6mo y en cuanto reglas de la Comisibn de Servicios Publicos debido a cambiard? cambios en la ley o a los cargos reguladores. IZOtas Informacion sobre otros cargos no recurrentes esta Aclaratorias disponible en la seccion de precios de los Urminos del LQue otros cargos se me pueden aplicar? Servicio. LEs este un producto pre-pago o para. pagar con antici acion? LReliant Energy compra generacion renovable distribuida en exceso? Si Contenido Renovable El 4% de este producto es renovable. Promedio a nivel estatal para el Contenido El promedio a nivel estatal para el contenido renovable Renovable es de un 10%. reliant.com, service@reliant.com, telefono: , de 7a.m. a 7p.m. CT (de Lunes a Viernes, en espanol) Certificado PUCT Numero # Si ozp- R2F30593b

24 Electricity Facts Label Medium n-residential POLR Plan, Texas-New Mexico Power Service Area Issue Date: 01/01/2014 Your average for electricity will vary according to your usage and the components shown in the LSP rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Electricity questions Where: n-bypassable charges shall be all TDU charges and credits for the appropriate customer class in the applicable service territory, and other charges including ERCOT administrative charges, nodal fees or surcharges, RUC capacity short charges attributable to LSP load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and kw used, where appropriate. LSP customer charge shall be $0.025 per kwh. LSP demand charge shall be $2.00 per kw, per month, for customers that have a demand meter, and $50.00 per month for customers that do not have a demand meter. LSP energy charge shall be the sum over the billing period of the actual hourly RTSPPs, for the customer's load zone that is multiplied by number of kwhs the customer used during that hour and that is further multiplied by 125%. The minimum LSP energy charge is 4.50/kWh. RTSPP interval s are published at See Standard Terms o Service statement for full listing offees, deposit policy, and other terms. Can my change during the contract period? If my can change, how will it change and by Utility Commission rules due to changes in law or Disclosure how much? regulatory charges. Chart Is this a pre-pay or pay in advance product? Statewide average for The statewide average for renewable content is 10%. PUCT Certificate Number # R2F30586b a^

25 Electricity Facts Label Large n-residential POLR Plan, Texas-New Mexico Power Service Area Issue Date: 01/01/2014 Your average for electricity will vary according to your usage and the components shown in the POLR rate formula below: LSP Rate (in $ per KWh) = (n-bypassable charges + LSP customer charge + LSP demand charge + LSP energy charge)/kwh used Where: Electricity questions n-bypassable charges shall be all TDU and other non-bypassable charges and credits for the appropriate customer class in the applicable service territory, including ERCOT administrative charges, nodal fees or surcharges, replacement reserve charges attributable to POLR load, and applicable taxes from various taxing or regulatory authorities, multiplied by the level of kwh and KW used, where appropriate. LSP customer charge shall be $2, per month. LSP demand charge shall be $6.00 per kw, per month. LSP energy charge shall be the appropriate RTSPP, determined on the basis of 15-minute intervals, for the customer multiplied by 125% multiplied by the level of kwh used. The RTSPP shall have a floor of $7.25 per MWh. RTSPP interval s are published at See Standard Terms ofservice statementfor ficll listing of fees, deposit policv. and other terms. I Can the contract If my can change, how will it change and by how much? Is this a pre-pay or pay in advance product? Utility Commission rules due to changes in law or Statewide averaae for The statewide average for renewable content is 10%. PUCT Certificate Number # R2F30584b a4