TECHNICAL SERVICE POINTER
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1 TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W B Action Required: Informational/Mandatory Release Date: April, 2016 Refrigeration Products KitchenAid Built-In Refrigerators Control Board W or Replacement Models: See attached page Serial Numbers: All Serial Numbers beginning with Q or S Q = LaVergne Manufacturing; S = Fort Smith Manufacturing Possible Concern: Depending upon the model, control boards W or are no longer available as a stand-alone component. The control boards are used in select KitchenAid built-in refrigerators Potential Cause: Any problem requiring replacement of Control Board W or Correction: Two separate service kits are available. Reference tables on the following pages, order and install the appropriate service kit for the applicable model. Click image above for demonstration video of Control Board replacement. Always follow instructions included with the Service Kit. ALL POINTERS ONLINE: To receive pointers by , or to edit or delete a current address, go to Page 1 Note: This Service Pointer addresses Control Board W or replacement for Built-in models Only. Service Pointer W addresses Control Board W replacement for Counter Depth models. Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.
2 TECHNICAL SERVICE POINTER For Immediate Attention of Your Service Department Technical Service Pointer #: W B Action Required: Informational/Mandatory Release Date: April, 2016 Refrigeration Products (W ) Models requiring Service Kit W KBLC36FM*01 KBLV36FP*01 KBRV36FP*01 KSSC42FM*03 KSSO36FM*02 KSSO42QM*02 KSSO48QM*01 KSSS36FM*02 KBLC36FM*02 KBLV36FP*02 KBRV36FP*02 KSSC42QM*01 KSSO36FM*03 KSSO42QM*03 KSSO48QM*02 KSSS36FM*01 KBLO36FM*01 KBRC36FM*01 KBRV36FP*01 KSSC42QM*02 KSSO36QM*01 KSSO42QM*01 KSSP36QM*01 KSSS42QM*03 KBLO36FM*02 KBRC36FM*02 KBRV36FP*02 KSSC42QM*03 KSSO36QM*02 KSSO42QM*01 KSSP36QM*02 KSSS48FM*03 KBLP36FM*01 KBRO36FM*01 KSSC36FM*01 KSSC42QM*01 KSSO36QM*03 KSSO42QM*02 KSSP36QM*03 KSSV42FM*03 KBLP36FM*02 KBRO36FM*02 KSSC36FM*02 KSSC48FM*01 KSSO36QM*01 KSSO48FM*01 KSSP42QM*01 KBLS36FM*01 KBRP36FM*01 KSSC36FM*03 KSSC48FM*02 KSSO36QM*01 KSSO48FM*02 KSSP42QM*02 KBLS36FM*02 KBRP36FM*02 KSSC36QM*01 KSSC48FM*03 KSSO36QM*02 KSSO48FM*03 KSSP42QM*03 KBLS36FM*01 KBRS36FM*01 KSSC36QM*02 KSSC48QM*01 KSSO42FM*01 KSSO48QM*01 KSSP48QM*01 KBLS36FM*02 KBRS36FM*02 KSSC36QM*03 KSSC48QM*02 KSSO42FM*02 KSSO48QM*02 KSSP48QM*02 KBLV36FP*01 KBRS36FM*01 KSSC42FM*01 KSSC48QM*03 KSSO42FM*03 KSSO48QM*03 KSSP48QM*03 KBLV36FP*02 KBRS36FM*02 KSSC42FM*02 KSSO36FM*01 KSSO42QM*01 KSSO48QM*01 KSSS36FM*01 ( ) Models requiring Service Kit W KBLC36FK*00 KBLS36FK*00 KBLS36FM*00 KBRO36FM*00 KBRS36FK*01 KSSC36FK*02 KSSC42FM*00 KSSC48FM*00 KBLC36FK*01 KBLS36FK*01 KBLS36FM*00 KBRP36FK*00 KBRS36FK*02 KSSC36FM*00 KSSC42QK*00 KSSC48QK*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRP36FK*01 KBRS36FK*00 KSSC36QK*00 KSSC42QK*01 KSSC48QK*01 KBLC36FK*00 KBLS36FK*00 KBRC36FK*01 KBRP36FK*02 KBRS36FK*01 KSSC36QK*01 KSSC42QK*02 KSSC48QK*02 KBLC36FK*01 KBLS36FK*01 KBRC36FK*02 KBRP36FM*00 KBRS36FK*02 KSSC36QK*02 KSSC42QM*00 KSSC48QM*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KBRS36FM*00 KSSC36QM*00 KSSC42QM*00 KSSO36FM*00 KBLC36FM*00 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KBRS36FM*00 KSSC42FK*00 KSSC48FK*00 KSSO36QM*00 KBLO36FM*00 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KSSO36QM*00 KBLP36FK*00 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 KSSO42FM*00 KBLP36FK*01 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KSSC36FK*02 KSSC42FK*00 KSSC48FK*00 KBLP36FK*02 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KBLP36FM*00 KBLS36FK*02 KBRC36FM*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 Page 2 Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license All rights reserved.
3 BULLETIN TECHNIQUE ques concernées Pour communication immédiate au département Service Bulletin technique n : W B Action : À titre informatif/obligatoire Produits de réfrigération Réfrigérateurs encastrés KitchenAid Remplacement de la carte de commande W ou ice Modèles : Voir page jointe Numéros de série : Tous les numéros de série commençant par Q ou S. Q = fabrication à LaVergne; S = fabrication à Fort Smith Problème potentiel : En fonction du modèle, les cartes de commande W ou ne sont plus disponibles comme composants autonomes. Les cartes de commande sont utilisées dans certains réfrigérateurs encastrés KitchenAid. Cause possible : Tout problème nécessitant le remplacement de la carte de contrôle W TOUS LES BULLETINS EN LIGNE : Pour recevoir les bulletins par courriel, ou pour modifier ou supprimer une adresse de courriel, consulter Correction : Deux ensembles de dépannage sont disponibles. Consulter les tableaux aux pages suivantes pour commander et installer l ensemble de dépannage pour le modèle approprié. Remarque : Ce bulletin concerne uniquement le remplacement de la carte de commande W ou pour les modèles encastrés. Le bulletin W concerne le remplacement de la carte de commande W pour les modèles à profondeur de comptoir. Page 1 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.
4 BULLETIN TECHNIQUE Pour communication immédiate au département Service Bulletin technique n : W B Action : À titre informatif/obligatoire Date de publication : Avril 2016 Produits de réfrigération (W ) Modèles nécessitant l'ensemble de dépannage W KBLC36FM*01 KBLV36FP*01 KBRV36FP*01 KSSC42FM*03 KSSO36FM*02 KSSO42QM*02 KSSO48QM*01 KSSS36FM*02 KBLC36FM*02 KBLV36FP*02 KBRV36FP*02 KSSC42QM*01 KSSO36FM*03 KSSO42QM*03 KSSO48QM*02 KSSS36FM*01 KBLO36FM*01 KBRC36FM*01 KBRV36FP*01 KSSC42QM*02 KSSO36QM*01 KSSO42QM*01 KSSP36QM*01 KSSS42QM*03 KBLO36FM*02 KBRC36FM*02 KBRV36FP*02 KSSC42QM*03 KSSO36QM*02 KSSO42QM*01 KSSP36QM*02 KSSS48FM*03 KBLP36FM*01 KBRO36FM*01 KSSC36FM*01 KSSC42QM*01 KSSO36QM*03 KSSO42QM*02 KSSP36QM*03 KSSV42FM*03 KBLP36FM*02 KBRO36FM*02 KSSC36FM*02 KSSC48FM*01 KSSO36QM*01 KSSO48FM*01 KSSP42QM*01 KBLS36FM*01 KBRP36FM*01 KSSC36FM*03 KSSC48FM*02 KSSO36QM*01 KSSO48FM*02 KSSP42QM*02 KBLS36FM*02 KBRP36FM*02 KSSC36QM*01 KSSC48FM*03 KSSO36QM*02 KSSO48FM*03 KSSP42QM*03 KBLS36FM*01 KBRS36FM*01 KSSC36QM*02 KSSC48QM*01 KSSO42FM*01 KSSO48QM*01 KSSP48QM*01 KBLS36FM*02 KBRS36FM*02 KSSC36QM*03 KSSC48QM*02 KSSO42FM*02 KSSO48QM*02 KSSP48QM*02 KBLV36FP*01 KBRS36FM*01 KSSC42FM*01 KSSC48QM*03 KSSO42FM*03 KSSO48QM*03 KSSP48QM*03 KBLV36FP*02 KBRS36FM*02 KSSC42FM*02 KSSO36FM*01 KSSO42QM*01 KSSO48QM*01 KSSS36FM*01 ( ) Modèles nécessitant l'ensemble de dépannage W KBLC36FK*00 KBLS36FK*00 KBLS36FM*00 KBRO36FM*00 KBRS36FK*01 KSSC36FK*02 KSSC42FM*00 KSSC48FM*00 KBLC36FK*01 KBLS36FK*01 KBLS36FM*00 KBRP36FK*00 KBRS36FK*02 KSSC36FM*00 KSSC42QK*00 KSSC48QK*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRP36FK*01 KBRS36FK*00 KSSC36QK*00 KSSC42QK*01 KSSC48QK*01 KBLC36FK*00 KBLS36FK*00 KBRC36FK*01 KBRP36FK*02 KBRS36FK*01 KSSC36QK*01 KSSC42QK*02 KSSC48QK*02 KBLC36FK*01 KBLS36FK*01 KBRC36FK*02 KBRP36FM*00 KBRS36FK*02 KSSC36QK*02 KSSC42QM*00 KSSC48QM*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KBRS36FM*00 KSSC36QM*00 KSSC42QM*00 KSSO36FM*00 KBLC36FM*00 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KBRS36FM*00 KSSC42FK*00 KSSC48FK*00 KSSO36QM*00 KBLO36FM*00 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KSSO36QM*00 KBLP36FK*00 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 KSSO42FM*00 KBLP36FK*01 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KSSC36FK*02 KSSC42FK*00 KSSC48FK*00 KBLP36FK*02 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KBLP36FM*00 KBLS36FK*02 KBRC36FM*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 Page 2 Marque déposée de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses sociétés affiliées. MAGIC CHEF est une marque déposée de CNA International, utilisée sous licence Tous droits réservés.
5 BOLETÍN DE Para la atención inmediata de su Departamento de servicio SERVICIO Boletín de servicio técnico N. : W B Productos de Acción requerida: Informativo/obligatorio refrigeración TÉCNICO Fecha de publicación: Abril de 2016 Marcas afectadas Refrigeradores empotrados KitchenAid Reemplazo de tableros de control W o Modelos: Vea la página adjunta Números de serie: Todos los números de serie que comiencen con Q o S Q = LaVergne Manufacturing; S = Fort Smith Manufacturing Posible problema: Según el modelo, los tableros de control W o no están más disponibles como componentes individuales. Los tableros de control se usan en refrigeradores empotrados KitchenAid exclusivos Causa potencial: Cualquier problema que requiera el reemplazo del tablero de control W Corrección: Se encuentran disponibles dos juegos de servicio en forma separada. Use los cuadros de referencia que se encuentran en las páginas a continuación para solicitar e instalar el juego de servicio correcto para el modelo correspondiente. TODOS LOS BOLETINES EN LÍNEA: Nota: Este Boletín de servicio técnico es sobre el reemplazo del tablero de control W o para los modelos empotrados solamente. El Boletín de servicio técnico W es sobre el reemplazo del tablero de control W para modelos con profundidad de mostrador. Para recibir boletines por correo electrónico Página o para 1 editar o borrar una Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.
6 BOLETÍN DE Para la atención inmediata de su Departamento de servicio SERVICIO Boletín de servicio técnico N. : W B Productos de Acción requerida: Informativo/obligatorio refrigeración TÉCNICO Fecha de publicación: Abril de 2016 (W ) Modelos que requieren el kit de servicio W KBLC36FM*01 KBLV36FP*01 KBRV36FP*01 KSSC42FM*03 KSSO36FM*02 KSSO42QM*02 KSSO48QM*01 KSSS36FM*02 KBLC36FM*02 KBLV36FP*02 KBRV36FP*02 KSSC42QM*01 KSSO36FM*03 KSSO42QM*03 KSSO48QM*02 KSSS36FM*01 KBLO36FM*01 KBRC36FM*01 KBRV36FP*01 KSSC42QM*02 KSSO36QM*01 KSSO42QM*01 KSSP36QM*01 KSSS42QM*03 KBLO36FM*02 KBRC36FM*02 KBRV36FP*02 KSSC42QM*03 KSSO36QM*02 KSSO42QM*01 KSSP36QM*02 KSSS48FM*03 KBLP36FM*01 KBRO36FM*01 KSSC36FM*01 KSSC42QM*01 KSSO36QM*03 KSSO42QM*02 KSSP36QM*03 KSSV42FM*03 KBLP36FM*02 KBRO36FM*02 KSSC36FM*02 KSSC48FM*01 KSSO36QM*01 KSSO48FM*01 KSSP42QM*01 KBLS36FM*01 KBRP36FM*01 KSSC36FM*03 KSSC48FM*02 KSSO36QM*01 KSSO48FM*02 KSSP42QM*02 KBLS36FM*02 KBRP36FM*02 KSSC36QM*01 KSSC48FM*03 KSSO36QM*02 KSSO48FM*03 KSSP42QM*03 KBLS36FM*01 KBRS36FM*01 KSSC36QM*02 KSSC48QM*01 KSSO42FM*01 KSSO48QM*01 KSSP48QM*01 KBLS36FM*02 KBRS36FM*02 KSSC36QM*03 KSSC48QM*02 KSSO42FM*02 KSSO48QM*02 KSSP48QM*02 KBLV36FP*01 KBRS36FM*01 KSSC42FM*01 KSSC48QM*03 KSSO42FM*03 KSSO48QM*03 KSSP48QM*03 KBLV36FP*02 KBRS36FM*02 KSSC42FM*02 KSSO36FM*01 KSSO42QM*01 KSSO48QM*01 KSSS36FM*01 ( ) Modelos que requieren el kit de servicio W KBLC36FK*00 KBLS36FK*00 KBLS36FM*00 KBRO36FM*00 KBRS36FK*01 KSSC36FK*02 KSSC42FM*00 KSSC48FM*00 KBLC36FK*01 KBLS36FK*01 KBLS36FM*00 KBRP36FK*00 KBRS36FK*02 KSSC36FM*00 KSSC42QK*00 KSSC48QK*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRP36FK*01 KBRS36FK*00 KSSC36QK*00 KSSC42QK*01 KSSC48QK*01 KBLC36FK*00 KBLS36FK*00 KBRC36FK*01 KBRP36FK*02 KBRS36FK*01 KSSC36QK*01 KSSC42QK*02 KSSC48QK*02 KBLC36FK*01 KBLS36FK*01 KBRC36FK*02 KBRP36FM*00 KBRS36FK*02 KSSC36QK*02 KSSC42QM*00 KSSC48QM*00 KBLC36FK*02 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KBRS36FM*00 KSSC36QM*00 KSSC42QM*00 KSSO36FM*00 KBLC36FM*00 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KBRS36FM*00 KSSC42FK*00 KSSC48FK*00 KSSO36QM*00 KBLO36FM*00 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KSSO36QM*00 KBLP36FK*00 KBLS36FK*02 KBRC36FK*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 KSSO42FM*00 KBLP36FK*01 KBLS36FK*00 KBRC36FK*01 KBRS36FK*01 KSSC36FK*02 KSSC42FK*00 KSSC48FK*00 KBLP36FK*02 KBLS36FK*01 KBRC36FK*02 KBRS36FK*02 KSSC36FK*00 KSSC42FK*01 KSSC48FK*01 KBLP36FM*00 KBLS36FK*02 KBRC36FM*00 KBRS36FK*00 KSSC36FK*01 KSSC42FK*02 KSSC48FK*02 Página 2 Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia Todos los derechos reservados.
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10842763A Release Date: January, 2016 Remove and Replace W10842763, Dated 12/15
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TECHNICAL SERVICE POINTER FOR IMMEDIATE ATTENTION OF YOUR SERVICE DEPARTMENT LAUNDRY PRODUCTS REFRIGERATION PRODUCTS KITCHEN PRODUCTS This Service Pointer Applies To The Following Brands: Whirlpool KitchenAid
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10511279 Action Required: Mandatory Release Date: May, 2012 WASHER MAY OVERFILL
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TECHNICAL TRAINING POINTER Brands Affected For Immediate Attention of Your Service Department Technical Training Pointer #: K4317454-C Release Date: August, 2016 Remove and Replace K4317454-B Dated 8/2012
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10637049 Action Required: Informational Release Date: August, 2013 Laundry Products
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10556232 Action Required: Informational/Mandatory Release Date: December, 2012
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TECHNICAL SERVICE POINTER For Immediate Attention of Your Service Department Technical Service Pointer #: W11092686 Action Required: Mandatory Release Date: March, 2017 Refrigeration Products Models: KitchenAid,
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TECHNICAL SERVICE POINTER For Immediate Attention of Your Service Department Technical Service Pointer #: W11092686A Action Required: Mandatory Release Date: March, 2017 Refrigeration Products KitchenAid,
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10790000A Refrigeration Products Action Required: Informational/Mandatory Remove
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10764062 Action Required: Mandatory Release Date: November, 2014 Maytag Tall Tub
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10473748 Action Required: Informational Release Date: December, 2011 Electric
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TECHNICAL SERVICE POINTER Brands Affected For Immediate Attention of Your Service Department Technical Service Pointer #: W10460578A Release Date: February, 2012 Remove & Replace W10460578 Dated 10/11
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