Teaching guide for the course: Computing for Business. Degree program: Degree in Business Administration and Management

Transcripción

1 Teaching guide for the course: Computing for Business Degree program: Degree in Business Administration and Management Year

2 1. Information about the course Name Subject* Module* Computing for Business Computing Quantitative Methods for Business Code Degree awarded Degree in Business Administration and Management Study plan 2010 School Type Facultad de Ciencias de la Empresa (Faculty of Business Sciences) Compulsory Academic term First quarter Quarter 1 st. Year 2 nd. Language English ECTS 6 Hours / ECTS 25 Total workload (hours) 150 * All terms marked with an asterisk are defined in Referencias para la actividad docente en la UPCT y Glosario de términos:

3 2. Information about the instructor Instructor Juan Francisco Sánchez García Department Quantitative and Computer Methods Area of knowledge Quantitative Methods for Business Office location Third floor, office 321 Tel Fax URL / WEB Office hours / Tutorials Published on Aula Virtual and on bulletin board Location during tutorials Office 321 Teaching and research profile Teaching experience Areas of research Professional experience Other topics of interest Assistant Professor (Profesor Contratado Doctor) Since 1996 in courses related to computing for business Computing, programming, simulation, game theory Business assistant for 11 years Instructor Soledad María Martínez María Dolores Department Quantitative and Computer Methods Area of knowledge Quantitative Methods for Business Office location Third floor, office 327 Tel Fax soledad.martinez@upct.es URL / WEB Office hours / Tutorials Published on Aula Virtual and on bulletin board Location during tutorials Office 327

4 Teaching and research profile Teaching experience Areas of research Professional experience Other topics of interest Assistant Professor (Profesor Contratado Doctor) Since 1999 in courses related to computing for business Computing, social media, electronic commerce and e-tourism Banking, business assistant, international department

5 3. Description of the course 3.1. Presentation The aim of this course is to provide the student the knowledge of information systems, and its components like hardware, software, networks, database, web commerce, and the use of tools like database managers and spreadsheets as a tool for decision support systems Adaptation to the professional profile 3.3. How it relates to other courses The course Computing for Business is part of the block Computing which is formed by this course and Extended Computing for Business (third year, 4.5 ECTS, 2 nd. quarter, elective) Incompatibilities None Recommendations for taking the course 3.6. Students with special needs Any student who has particular circumstances and may require special resources should let the professor know at the beginning of the quarter.

6 4. Skills and learning outcomes 4.1. Basic skills* from the study plan associated with the course Que los estudiantes hayan demostrado poseer y comprender conocimientos en un área de estudio que parte de la base de la educación secundaria general, y se suele encontrar a un nivel que, si bien se apoya en libros de texto avanzados, incluye también algunos aspectos que implican conocimientos procedentes de la vanguardia de su campo de estudio. Que los estudiantes sepan aplicar sus conocimientos a su trabajo o vocación de una forma profesional y posean las competencias que suelen demostrarse por medio de la elaboración y defensa de argumentos y la resolución de problemas dentro de su área de estudio. Que los estudiantes tengan la capacidad de reunir e interpretar datos relevantes (normalmente dentro de su área de estudio) para emitir juicios que incluyan una reflexión sobre temas relevantes de índole social, científica o ética. Que los estudiantes puedan transmitir información, ideas, problemas y soluciones a un público tanto especializado como no especializado. Que los estudiantes hayan desarrollado aquellas habilidades de aprendizaje necesarias para emprender estudios posteriores con un alto grado de autonomía General skills from the study plan associated with the course Analizar y conocer el entorno económico-financiero relevante para la empresa y la sociedad, identificando las principales fuentes de información. Aplicar los métodos matemático-estadísticos y las tecnologías de la información y la comunicación para el tratamiento, valoración, y previsión de la información económico-empresarial. Emitir informes de asesoramiento sobre situaciones concretas de la empresa y los mercados. Planificar, organizar, decidir y controlar las diferentes áreas de la gestión empresarial, aplicando sistemas de gestión estratégica avanzada. Conocer y gestionar la operativa financiero-bancaria. Planificar y ejecutar acciones de marketing operativo y estratégico de forma innovadora. Analizar y resolver problemas jurídicos relacionados con la empresa. Aplicar al análisis de los problemas criterios profesionales basados en el manejo de instrumentos técnicos, desarrollando la capacidad de adaptación e innovación Specific skills* from the study plan associated with the course 1. Knowledge of hardware and software available for business. 2. Knowledge of the benefits of e-business and e-commerce for business. 3. Ability to manage spreadsheets and database managers for business.

7 4.4. Transversal skills from the study plan associated with the course Oral and written communication in an effective way (Comunicarse oralmente y por escrito de manera eficaz). Ability to work as a team (Trabajar en equipo). Auto-didactic skills (Aprender de forma autónoma). Use information resources successfully (Utilizar con solvencia los recursos de información). Ability to put the knowledge into practice (Aplicar a la práctica los conocimientos adquiridos). Apply ethical and sustainability criteria in decision-making (Aplicar criterios éticos y de sostenibilidad en la toma de decisions). Design and undertake innovative projects (Diseñar y emprender proyectos innovadores) Learning outcomes** of the course 1. Knowledge of basic computer science topics 2. Knowledge of the advantages of using computer business 3. Ability to analyse and select best information system for a business 4. Ability to use database managers and spreadsheets 5. Ability to identify, analyse and model problems with spreadsheets. ** See also Guía de apoyo para la redacción, puesta en práctica y evaluación de los resultados del aprendizaje, by ANECA:

8 5. Contents 5.1. Contents according to the study plan Basic concepts of computing science: information systems, hardware, software, networks, Internet, electronic business, decision support, business intelligence and planning, acquisition and controls. Use of database managers and spreadsheets and model of problems Theory (modules and didactic units) BLOCK I: INFORMATION SYSTEMS 1. Business information systems 1.1. Data, information, and information systems 1.2. Information systems in business functions 2. Hardware 2.1. Inside the computer 2.2. Input devices 2.3. Output devices 2.4. Storage media 3. Software 3.1. Instructions to the hardware 3.2. Programming languages 3.3. Compilers and interpreters 3.4. Application software 4. Business networks and telecommunications 4.1. Telecommunications 4.2. Bandwidth and media 4.3. Networks 4.4. Protocols 4.5. Internet 5. Databases 5.1. Managing digital data 5.2. Database models 5.3. Data modeling 5.4. Databases on the web 5.5. Data warehousing 6. Web-enabled commerce 6.1. Web business 6.2. Web technologies 6.3. Web-enabled business 6.4. Supply chains on the web 6.5. Options in establishing a web site 6.6. Rules for successful web-based business 7. Decision support and expert systems, business intelligence 7.1. Decision support systems 7.2. Expert systems 7.3. Business intelligence and knowledge management

9 8. Planning, acquisition and controls 8.1. Systems planning and development 8.2. Choices in system acquisitions 8.3. Risks security and disaster recovery 9. Database management 9.1. Basic topics 9.2. Data types 9.3. Tables 9.4. Queries 9.5. Forms 9.6. Reports 10. Spreadsheets Basic topics Data edition and formulas Functions Charts Tables y lists Pivot tables Data analysis BLOCK II: COMPUTER APPLICATIONS 5.3. Program of practical application (name and description of each practice) Microsoft Access 1. Tables creation 2. Filters 3. Selection queries 4. Action queries 5. Forms 6. Reports Microsoft Excel 1. Commissions (references and formats) 2. Sales prevision I 3. Taxes (Lookups and tables) 4. Commissions II (database functions, frequency, RANK, filters) 5. Subsidiaries (references, links, subtotals) 6. Break-even (goal seek, charts) 7. Loan (data validation, manual calculation, formula auditing, conditional formatting) 8. Equations system (matrix calculations, named ranges) 9. Sales (pivot tables, pivot charts) 10. Investment analysis (scenario manager, random numbers) 11. Rents (tables, protection, printing) 12. Sales prevision II (statistical analysis, TREND, GROWTH) 5.4. Program of theory in Spanish (modules and teaching units) PARTE PRIMERA: EL SISTEMA INFORMÁTICO 1. Sistemas de información en la empresa 1.1. Datos, información y sistemas de información 1.2. Sistemas de información en las organizaciones

10 2. Hardware 2.1. Unidad central 2.2. Dispositivos de entrada 2.3. Dispositivos de salida 2.4. Dispositivos de almacenamiento 3. Software 3.1. Instrucciones 3.2. Lenguajes de programación 3.3. Compiladores e intérpretes 3.4. Aplicaciones informáticas 4. Redes y telecomunicaciones 4.1. Telecomunicaciones 4.2. Ancho de banda y tipos de conexión 4.3. Redes 4.4. Protocolos 4.5. Internet 5. Bases de datos 5.1. Almacenamiento digital 5.2. Modelos de base de datos 5.3. Modelado de datos 5.4. Bases de datos en web 5.5. Data warehousing 6. Comercio electrónico 6.1. Negocio web 6.2. Tecnologías web 6.3. Negocio electrónico (web-enabled business) 6.4. Cadena de suministro en web 6.5. Creación de un sitio web 6.6. Reglas para el negocio electrónico con éxito 7. DSS, sistemas expertos y business intelligence 7.1. DSS 7.2. Sistemas expertos 7.3. Business intelligence y gestión del conocimiento 8. Planificación, adquisición y control 8.1. Planificación y desarrollo de sistemas 8.2. Alternativas en la adquisición de sistemas 8.3. Riesgos, seguridad y recuperación de catástrofes 9. Gestión de base de datos 9.1. Conceptos básicos 9.2. Tipos de datos 9.3. Tablas 9.4. Consultas 9.5. Formularios 9.6. Informes PARTE SEGUNDA: HERRAMIENTAS OFIMÁTICAS DE GESTIÓN 10. Hoja de cálculo Conceptos básicos Edición de datos y fórmulas

11 10.3. Funciones Gráficos Tablas y listas Tablas dinámicas Análisis de datos 5.5. Learning objectives detailed by modules 1. Information systems Knowledge of basic computer science topics Knowledge of the advantages of using computer business Ability to analyse and select best information system for a business 2. Computer applications Ability to use database managers and spreadsheets Ability to identify, analyse and model problems with spreadsheets.

12 6. Teaching methodology 6.1. Teaching methodology* Activity* Work of the instructor Work of the student Hours Theory class Computer lab Tutorials Exams Presentation type of class taught using the lecture method. Answering questions raised by the students. Learning to use the tools of general software (spreadsheets and database managers) for solving problems. Answering any questions about theory, and solving problems. Written and computer evaluation (official exam). On-campus: Taking notes, asking questions 30 Off-campus: Study of the subject 30 On-campus: Active participation, problem solving, asking questions Off-campus: Practice using the software by solving practical cases On-campus: Asking of questions during the tutorial hours Off-campus: Asking questions by e- mail On-campus: Attendance at formal review Off-campus:

13 6.2. Outcomes (4.5) / teaching activities (6.1) (optional) Learning outcomes (4.5) 7. Teaching activities (6.1) Theory lesson X X X Practical lesson X X Tutorials X X X X X Exams X X X X X

14 7. Evaluation 7.1. Evaluation techniques * Type Instrument Summative* Formative* Completion and criteria * Weight (%) Outcomes (4.5) evaluated Written tests Practical test Class attendance Theoretical questions (concepts, definitions, etc.). Practical questions in the computer classroom. Personalized monitoring Up to 50% 1, 2, 3 50% 4, 5 Up to 10% 1, 2, 3, 4, Mechanisms for control and tracking progress (optional) Class attendance: The student will be evaluated on classroom attendance during the course. Attendance will account up to 10% of the final grade for the course (provided the student earns at least a 4 on the tests). Since the class size is small, each student's learning is monitored almost personally. The student's participation in the theoretical and practical classes will be evaluated. Exam: an examination will be given on the contents covered during the course, which will include theoretical and practical questions and problems to be solved. The characteristics of the exam, as well as the date, time and location will be indicated on the announcement, which is given at least 15 days before the scheduled exam. The tests (exams, classroom participation, solving practical cases, etc) enable detecting possible gaps and make it possible to consolidate the most important concepts of the course.

15 8. Bibliography and resources 8.1. Basic bibliography * BERNAL GARCÍA, J.J.; SÁNCHEZ GARCÍA, J.F., MARTÍNEZ MARÍA DOLORES, S.M. (2008): 20 herramientas para la toma de decisiones, Especial Directivos, Madrid. MACDONALD, Matthew (2013): Access 2013: The Missing Manual, O Reilly Media, USA. MACDONALD, Matthew (2013): Excel 2013: The Missing Manual, O Reilly Media, USA. OZ, Effy (2009): Management Information Systems, Sixth Edition, Thomson, USA Additional bibliography * ARJONILLA DOMÍNGUEZ, S.J.; MEDINA GARRIDO, J.A. (2009): La gestión de los sistemas de información en la empresa. Teoría y casos prácticos, Ediciones Pirámide, Madrid. ESTRATEGIA FINANCIERA (Revista), Editorial CISS - Especial Directivos, Madrid Online resources and other resources