Guide to Services Guía De Servicios

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1 Guide to Services Guía De Servicios

2 Table of Contents Versión en español empieza en la página 18. Academic Services 3 5 Academic Support Center (The Learning Center) Tutoring Peer Based Support Services (SI and PLTL) The Computer Lab The STAR Program Counseling Services Honors College LSC-Kingwood and LSC-Atascocita Center Libraries Testing Center Services Student Services 6 12 Admissions Advising Career Services Center for Civic Engagement Clubs & Organizations Coyote Camp (New Student Orientation) Disabilities ADA Disciplinary Issues Financial Aid Freshman Coordinator Intercultural Center International Students Letter of Reference LSC-Kingwood Kafé Catering Service KidCare Center Men s Center Outreach and Recruitment Payment of Tuition and Fees Recreational Sports Scholarships Veterans Information Veterans Military Education Benefits Women s Center General Resources Book Stores for LSC Kingwood and LSC-Atascocita Center Continuing Education (CE) Evening Coordination Facilities Faculty Senate PSSA Safety Police Contacts Sign up for Emergency Alerts Office of Technology Services (OTS) mylonestar Accounts Internet Storage Information and Assistance LSC-Atascocita Center 17 Lone Star College-Kingwood strives to provide students with optimum educational opportunities. This Guide to Services was developed to provide internal and external stakeholders with up-to-date information on services available to students. The guide is divided into four sections: academic services, student services, general resources, and LSC-Atascocita Center. Each section will highlight a specific area/program followed by contact information. Please keep this guide handy as it will help you navigate the many resources available to students. This information is also available on LSC-Kingwood s homepage, and will be updated periodically. 2

3 Academic Services Academic Support Center (The Learning Center) The Academic Support Center (ASC) is located on the 2nd floor of the Performing Arts Center (PAC) and offers a range of support services for all LSC-Kingwood students and faculty. Tutoring is offered by appointment, walk-in and as open lab. Tutoring is available in the ASC and around campus in approximately twenty subjects as well as for English and math placement testing. Conversation Groups are offered weekly to learners who want to practice their English speaking skills. Contact Carly Jones, tutor coordinator, at or More information is available at Peer Based Support Services includes the Supplemental Instruction (SI) Program and Peer Led Team Learning (PLTL). Contact Charlotte Iserhardt, peer based coordinator, at or for more information. SI is an internationally recognized approach designed to reduce attrition and improve academic performance by employing students who have successfully completed the course as SI leaders. SI leaders work in close partnership with the instructor and hold SI sessions outside of class that form a foundation for student success. PLTL takes place in the classroom and uses peer leaders who facilitate small group work under the supervision of the instructor. The Computer Lab supports most software being taught at LSC-Kingwood and is open to students and instructors. Lab assistants are available to assist with technical difficulties. Contact Stephanie Armstrong, manager, at or for more information. The Success Training and Referral (STAR) Program (formerly known as Early Alert) helps students with mastering skills (i.e. time management, study strategies, test taking tips) that will provide them with long-term academic success. Students may schedule 30-minute appointments by calling or instructors may refer students to the program via mylonestar. Success Seminars are free, interactive sessions held during the lunch hour on Tuesdays, Wednesdays, and Thursdays. Each seminar covers a different topic or success skill including Crash Course for College Students; English: Subjective Verb Agreement; Test Anxiety; and Preparing for Math Finals. Seminars are a great extra credit option for any course and will support students in achieving academic success. Contact the ASC at for more information. For more information about these and other services visit our website at or contact the ASC at Versión en español empieza en la página 18. 3

4 Counseling Services Counselors are available to meet with students by appointment. However, some concerns may be addressed on a walk-in basis. Counselors are at least master s level professionals who are trained to provide personal, academic, and career counseling services. Students often seek counseling services for the following reasons: Academic probation and suspension Time management Academic problems Strategies for managing stress, anxiety and depression Career planning and exploration LSC-Kingwood Counseling Team: Judith Watson Office: LIB 222-A Phone: Test anxiety Study and note-taking strategies Community referrals Crisis intervention Suann Hereford, Ph.D Office: HSB 118-L Phone: Sharon Kenemore Office: CLA 201-J Phone: Honors College The Honors College at Lone Star College offers students the advantages of a small college within a college, while still providing access to the extensive benefits available through Lone Star College. Honors classes provide a unique intellectual and co-curricular experience. Honors College students may earn honors academic course credit by enrolling in honors sections, as well as by working with a faculty mentor on honors contracts. Eligibility: Open to new or returning students with at least one of the following: A high school GPA of 3.5 on a 4.0 scale or higher on the SAT (combined math and critical reading sections). 26 or higher composite score on the ACT GPA with 9 or more college credit hours. For more information, contact Dr. David Putz at or 4

5 LSC-Kingwood and LSC-Atascocita Center Libraries The LSC-Kingwood and LSC-Atascocita Center libraries are open to everyone in the community. In the library, patrons can access the Internet, create documents and presentations, and locate e-books, educational videos, and articles from thousands of newspapers, magazines and research journals. Search the Lone Star College System (LSCS) Libraries Library Catalog to find books, DVDs and other items that are available from any LSCS library and Harris County/Montgomery County public libraries. Items may be requested for pickup and returned at any LSCS, Harris County or Montgomery County library. A LSCS or Harris County/Montgomery County public library card is required to check out library materials. Locate e-books, articles, streaming video, music and more from LSCS Libraries Research Databases. Use the 14-digit barcode number on the back of your LSCS ID for off-campus access 24 hours a day, seven days a week. LSCS credit students, faculty and staff may check out books directly from area libraries with a TexShare card or request books and articles from libraries worldwide through interlibrary loan. For assistance, please contact the reference librarians. For more information visit Contact Information: Phone Circulation: Reference: Atascocita Center: Testing Center Services The Testing Center is located in the Student-Conference Center (SCC). The Testing Center staff specializes in proctoring tests for students who need to test in a quiet, monitored environment. The Testing Center primarily offers placement testing and academic testing (for online classes), but there are many other types of testing services offered. These include: classroom make-up exams, special needs testing, external proctoring, HESI, HSRT, MOS, and more. For testing needs call or , or Ndah Somdah at Versión en español empieza en la página 18. 5

6 6 Admissions Lone Star College System is an open-enrollment institution. This means most students are accepted once their application has been submitted. The admissions office is located in the SCC. Students will be assisted with the following: Assistance with the LSC-Kingwood application Evaluation of transcripts Review of student records In addition to the admissions process, the office is responsible for outreach efforts. These areas include: Recruitment of students Participation in community outreach events Visitation with 11 service area high schools For more information, contact Nicole Keenan, admissions director, at or Advising The role of academic advising is a profession that demonstrates a passion for students and their success. Academic advisors work with students by setting high expectations, establishing goals, helping students understand their options and encouraging them to stay motivated to persist. Academic advisors are available everyday either by appointment or on a walk-in basis. Advisors will: inform the students of resources on campus help make connections with faculty emphasize the importance of meeting with their advisor encourage students to stay connected to Student Services For more information, contact Karen Woolley at or Career Services STUDENT SERVICES Career Services is dedicated to helping students make informed decisions about their future careers. Career Advisors are available to assist with: Exploring and planning a career path Choosing a college major Making a career change Writing a résume and cover letter Developing a job search plan Finding a part-time job while in college Practicing job interviewing and more! The Career Center is located in SCC 205. Services are free to students, alumni, and community members. For more information or to schedule an appointment, contact Jill Todd at or

7 Center for Civic Engagement The Center for Civic Engagement (CCE) encourages students, faculty, and staff to become active citizens involved in their communities by providing opportunities and resources to engage in service oriented community activities. The center s values are participation, advocacy, social justice and sustainability. CCE s goal is to produce citizens who take active roles through dialogue with politicians in addressing complex problems that are facing their community and the country. The Center works to infuse civic ideas into curricular and co-curricular programs by initiating and supporting programs such as Public Achievement, Deliberative Dialogues, Bridging Cultures, the Alternative Spring Break, Engage The Elections, Internships, and the Model United Nations. For more information, visit Engagement.htm or contact Dr. John Theis at or Clubs and Organizations Registered Student Organizations create and support opportunities for students with common interests to come together for a variety of shared experiences. They also provide a framework for students to develop their own special talents and interests and typically are classified as social, ethnic, political, occupational, athletic, academic, religious, or cultural. To form a club, a student must identify a faculty or staff member to advise the group, charter a constitution, and find other interested students who are committed to the mission (in no particular order). There are currently 45 registered student organizations. Information about current organizations and guidelines for starting a new organization may be obtained from the Office of Student Life. For more information contact Tracie Ring, program manager, at or Coyote Camp (New Student Orientation) As part of the Admissions process, all incoming students are required to attend Coyote Camp. During this new student orientation, the students are introduced to the campus and its resources. Many aspects of Coyote Camp are identical to the orientations at the other five campuses, so that all new students have the same basic information. Before attending Coyote Camp, students must apply for admission, complete placement testing (if applicable) and satisfy the Bacterial Meningitis Vaccination requirement. All students receive a tour of campus and important information about support services that are available throughout the institution. Most students will leave orientation with a schedule of classes for the upcoming semester. For more information contact Allison Marz, Orientation Coordinator, at or Versión en español empieza en la página 18. 7

8 Disabilities ADA LSC-Kingwood is committed to ensuring that equal access to its educational programs, activities, and facilities occurs for students with disabilities. Disability Services assists current and future students by determining and recommending appropriate academic support services. Disability Services focuses on helping students with disabilities make a successful transition to college and acts as a referral source for services both on campus and within the community. All students with disabilities are encouraged to register with Disability Services on the campus they will be attending and provide appropriate documentation of their disability. Students should register as early as possible to help ensure that all accommodations are in place by the beginning of the semester. Students will receive letters documenting the accommodations determined necessary for each course and must submit a letter of accommodation to each instructor. Provision of the accommodations will begin at the time the student presents the letter of accommodation to the instructor, and are not retroactive to any instruction or evaluation prior to the instructor s receipt of the letter. Information is available at For more information, contact Lee Ann Coulson Liebst, M.Ed., counselor for disability services, SCC 205, at or Disciplinary Issues All matters dealing with policy and procedure related to handling inappropriate student behavior (see online Code of Conduct Reference Manual) should be directed to the Dean of Student Development. For more information, contact Garth Howard, dean of student development, at or Financial Aid Financial Aid is the process of students completing the Free Application for Federal Student Aid (FAFSA) to determine what state, federal, and institutional aid they are eligible to receive. Students must complete the FAFSA and supply all information as requested to complete their file. In order to qualify for federal aid, students must meet Satisfactory Academic Progress for Financial Aid (which varies greatly from Academic Progress). Functions that fall under Financial Aid include but are not limited to: federal grants, federal loans, state grants, scholarships, work-study, and various other state, federal, and institutional financial aid programs. For important dates and additional Financial Aid information, review the Financial Aid calendar at or contact James Smith, director of financial aid, at Freshman Coordinator Carolina Redmond is the Freshman Coordinator at Lone Star College-Kingwood. As Freshman Coordinator, Redmond assists with new student orientation as a way to introduce herself to all incoming students. Redmond proactively reaches out to freshman through phone calls and s, informing new students about pertinent campus information, important deadlines and upcoming events. She authors The Howler, a monthly freshman newsletter delivered to students mylonestar accounts. She also coordinates the Freshman Fusion Series. These sessions explore important topics relating to the success of students in their first year of college. Sessions include Freshman First Experience; Time Management; Study Smarter, Not Harder: Study Strategies; Transferring to a University; Financial Responsibility; and Rock your Résume. To schedule a freshman planning session, please visit and select Freshman Planning Session from the drop down menu. 8

9 Intercultural Center The Intercultural Center seeks to foster intercultural awareness, inclusiveness and respect for all in the LSC-Kingwood community. We are committed to the enhancement of a positive LSC-Kingwood experience for students, staff, and faculty. The center hosts programs and events that address awareness, inclusion, and equity around multicultural and global issues. We strive to develop and prepare future leaders to be culturally competent in a diverse and multicultural society. The Intercultural Center is located in SCC 234. For more information, contact Kristen Wilkes, program coordinator, at or International Students Lone Star College System hosts at its six campuses more than 2500 students from 108 countries. International students studying in the United States are expected to be full-time students and be in good standing with the United States Citizenship and Immigration Services (USCIS). To attend one of the colleges, a student must have an F-1 visa. Once accepted for admission into a college, an advisor will send the student a welcome packet containing a SEVIS I-20 form, which is used to obtain an F-1 student visa at a local U.S. embassy or consulate. Prior to interviewing for the student visa, the student will be required to pay the SEVIS fee via mail using the I-901 form, Western Union, or by logging on to Students must present their receipt to the U.S. embassy or consulate before being permitted to interview. The admitting/testing/advising and enrolling process of ESOL students and F-1 visa students is as follows: 1. All ESOL and F-1 students should start in Admissions (unless it is obvious that the student needs/wants the free English as a Second Language program). 2. An admissions representative will help students complete the online application. 3. An advisor will provide students with the testing form. 4. Students will go to the Testing Center for assessment. 5. Students will return to Admissions after testing for referral (or to meet with an advisor or someone in Continuing Education). Please refer questions related to degree plan, degree requirements, class schedule, assessment, course selection, grades, student resources (Learning Center, Testing Center, etc.), academic issues, international club, or drop/add class to Ita Jervis, student advisor, in SCC 111 or contact her at or Questions regarding F-1 (student) visas and admissions application requirements, visa status, arrival assistance, transferring, medical insurance, driver s license, optical practical training (OPT), I-20 extension, campus work, work issues, change of address, change of status (COS), or reinstatement, contact Gabriela Mendez, specialist, in SCC 128, at or Versión en español empieza en la página 18. 9

10 Letters of Reference Students who need a letter of reference from a faculty member must complete the Reference Letter Request form found on page 34. This form is available for download (doc and pdf) under the Tips from a Professional tab at (direct link to page: lonestar.edu/content.php?pid=534582&sid= ). To provide a clear description of your request, complete the form and attach a résume before speaking with the person from whom you are requesting the letter of reference. For more information visit The Career Center in SCC 205 or contact Jill Todd at or LSC-Kingwood Kafé The Kingwood Kafé (cafeteria) is located in the SCC. There are two coffee shops, one directly in front of the cafeteria, and the other on the second floor of the library (LIB). Minuti Coffee is operated by the Molinari/ Minuti Company which has been in business since The Molinari brand is in more than 25 countries. Catering Service: For a copy of the menu, please contact Gabriela Guzman, catering coordinator, at or The Kingwood Kafé staff will customize menus for special events/business meetings. A budget code and dean s approval is required. Hours of Operation: Kingwood Kafé (cafeteria) Monday Thursday Friday SCC Coffee Shop Monday Thursday Friday LIB Coffee Shop Monday Thursday Friday Summer Hours of Operation (SCC Coffee Shop only): SCC Coffee Shop Monday Thursday 9:30 am 2:00 pm 9:30 am 1:00 pm 7:00 am 3:00 pm 7:00 am 1:00 pm 7:00 am 4:00 pm 7:00 am 1:00 pm 7:00 am 1:00 pm Hours are subject to change based on the need of the campus and business. For further assistance, please contact Mr. Ardavan Motamedi ( , or Cesar Rodriguez ( , 10

11 KidCare Center Through a partnership with the Lake Houston Family YMCA, the KidCare program provides exemplary services to the children of students who attend classes at LSC-Kingwood. College students who are enrolled in at least six hours of on-campus coursework can register their children into the daytime child care services while they are in class. KidCare can accommodate up to 35 children at one time and they are registered on a first-come basis. While in the program, children will be taught curriculum-based objectives depending on their age level. The cost to enroll children is $50 per week which includes activities and snacks. KidCare hours are 7 am 4 pm Monday through Friday. Registration forms are available at the SCC Admissions front desk. For more information, call Men s Center The Men s Center is committed to engaging and providing men with support services and activities that will increase personal and academic achievement. Whether a first year or an experienced student, the Men s Center wants to help support their efforts to succeed at LSC-Kingwood. Join the Men s Center as it takes Boys to Men.Men to Leaders Leaders to Catalyst for Change! The Men s Center is located in SCC 234. For more information, contact Alfred Dorsey, program director, at or Outreach and Recruitment The mission of the Lone Star College-Kingwood s Outreach and Recruitment division is to empower prospective traditional and non-traditional students within our service area to accomplish their goals by providing guidance and education about the programs and services that LSC-Kingwood has to offer. By creating close partnerships with ISDs and community organizations, we strive to create opportunities in which we can engage individuals in conversations about their future and provide information that will be vital in their transition to college and into the workforce. For more information please contact Rick Walsh, Outreach Manager, at or Payment of tuition and fees Payment of tuition and fees as well as other financial transactions can be made at the Cashier s Office, in the Student Services area on the first floor of the SCC Building. Recreational Sports LSC-Kingwood s club sports and intramurals provide opportunities to participate in quality recreational sports programs as well as advanced participation experiences against other collegiate teams as a means to enhance life experiences and develop a greater sense of community within the college. Sport clubs activities include baseball, men s basketball, men s soccer, co-ed tennis, and women s volleyball. Intramural activities include tennis matches; basketball and soccer tournaments; golf scrambles; and Sports and Beach Days. Sport Club participants are not charged to participate, however students must be currently enrolled in nine credit hours, maintain a 2.0 overall GPA, attend a LSC-Kingwood athlete in-service yearly, and perform a community service project each semester. Visit lonestar.edu/sports-kingwood.htm for specific event/team information. For more information contact Alan Wright, professor of kinesiology/director of intramurals and sport clubs, at or Versión en español empieza en la página

12 Scholarships Scholarships are a type of financial aid that does not need to be repaid. Scholarships are awarded on various criteria usually reflecting the values and purposes of the donor of the award. Scholarships can be based on merit, need, demographics, or career focus. Visit For more information on LSC-Kingwood scholarships, contact James Smith, director of financial aid, at Veterans Information The Lone Star College Veterans Affairs Center s mission is to provide veterans and their family members with assistance in achieving their educational goals, making career transition, and aid with other personal issues which resulted from their service to our country. Veterans who need information can contact the LSC Veterans Affairs Center at or call Veterans Military Education Benefits All GI Bill and Department of Defense (DoD) entitlements are processed through the Lone Star College System Veterans Affairs Center located at LSCS-University Park. For questions pertaining to education entitlements, please contact the LSC-Kingwood liaison/ advisor. All documentation for GI Bill, Hazlewood Exemption, and Tuition Assistance can be submitted to an advisor in SCC. All documentation must be presented before the certification process can begin. Veterans will be assisted through the standard admissions process (see admissions process above). Women s Center The Women s Center strives to empower women, increase communication, and create a network of support for all. It is a place where women can find assistance to overcome life s obstacles to achieve their personal, academic and career goals. The Women s Center is located in SCC 201 and is open Monday, Tuesday, and Wednesday 8:30am to 4:30pm. For more information, contact Diane Blanco, women s center program director, at or 12 Versión en español empieza en la página 18.

13 GENERAL RESOURCES Book Stores at LSC-Kingwood and LSC-Atascocita Center The LSC-Kingwood and the LSC-Atascocita book stores are convenient locations for students to purchase their textbooks and study aids. Located in the SCC and the LSC-Atascocita Center respectively, the bookstores offer online ordering as well. Students can find the necessary textbooks for classes by using the class search tool on the LSC-Kingwood website or by logging in to mylonestar. After entering the search criteria, click the textbook information link for the class. Textbook requirements are also available through the faculty members syllabi and can be found using the syllabi search tool. Students are not under any obligation to purchase a textbook from any Lone Star College System affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer. The bookstore accepts cash, checks and all major credit cards. The standard hours for the LSC-Kingwood bookstore are as follows (Hours are subject to change based on the need of the campus and business): Monday through Thursday... 7:45 am 6 pm Fridays... 7:45 am 2 pm Closed Saturday and Sunday Summer Hours are as follows (Summer hours begin the second week of 1st Summer session): Monday through Thursday... 7:45 am 5 pm Fridays... 9 am 1 pm Closed Saturday and Sunday Contacts Main campus: Phone Samantha Eades, store manager Rebecca Thorpe, course materials manager Alicia Henshaw, assistant store manager Scott Crittenden, team lead LSC-Atascocita Center: Room West Lake Houston Parkway Houston, TX Phone: Fax:

14 Evening Coordination Anyone seeking assistance can contact Greg Becwar, evening and weekend coordinator. Mr. Becwar is located in CLA 113-A and can be reached at or via at The evening coordinator provides the following evening and weekend services: Access to the on-duty police officer and the maintenance staff Open doors, locate resources, and assist with other issues Contact campus police to provide escort to the parking lot, jump-start cars, and unlock cars (if possible) Contact maintenance person on duty to address room temperature issues, leaks, etc. Provides supplies for adjunct faculty Facilities Fall and Spring Hours: Monday :30 pm 10:30 pm Tuesday :30 pm 10:30 pm Wednesday :30 pm 10:30 pm Thursday :30 pm 10:30 pm Saturday :30 am 2:00 pm The LSC-Kingwood Facilities Department is made up grounds, custodial, sustainability, HVAC, and events planning personnel. Staff members are committed to maintaining a clean and sustainable environment that is conducive to learning. Grounds are meticulously maintained, and buildings and classrooms are kept clean. Maintenance and HVAC personnel work in tandem to ensure buildings are fully operational. Sustainability efforts are followed to make sure items such as paper, cardboard, plastics and aluminum are recycled. Audio and visual equipment is also provided to faculty and staff by the special events team as well as tracking room availability. For assistance, please submit an electronic work request to: For an urgent or emergency request, contact the Facilities Department during normal business hours Monday through Friday from 8 am to 8:30 pm at or For weekends or weekdays after 8:30 pm call Faculty Senate The purpose of the LSC-Kingwood Faculty Senate is to encourage a learning environment of trust and respect while promoting academic excellence in the classroom, college, and community. Made up entirely of LSC-Kingwood faculty (both full-time and adjuncts), the organization meets on the first Tuesday of every month from 12:30 pm to 1:30pm, and is dedicated to fostering effective communication among faculty and between faculty and administration while at the same time promoting unity and coherence. Faculty Senate therefore addresses a variety of issues that impact the quality of education. Ms. Sherry Young is LSC-Kingwood s Faculty Senate President. The Faculty Senate President is also a member of the President s Council, which meets twice a month. Additionally, Faculty Senate Presidents from the system s six colleges meet with the LSC System Chancellor and Vice-Chancellors on a monthly basis, attend all regular meetings of the Board of Trustees, and have a standing place on the agenda to make reports and announcements. Issues and/or concerns may be addressed to Ms. Young at or

15 PSSA The Professional and Support Staff Association (PSSA) is made up of all part time and full time staff (non-faculty) at LSC-Kingwood. It provides members an opportunity to exchange ideas on matters of mutual concern. The group also provides a forum for the exchange of information relating to issues, trends, development of staff, and a channel for vocalizing staff concerns to administration. Along with providing educational programs to increase and improve the skills of all staff members, the group also coordinates an array of fund raisers benefitting local charitable organizations. For more information contact Jennifer Martinez, PSSA president, at or Safety LSC-Kingwood, like the entire Lone Star College System, places safety first. The campus has police coverage 24 hours per day, seven days per week, 365 days per year. The Police Office is located on the first floor of the SCC. In the event an officer is not present, pick up the phone at the doorway and someone will connect you to the police operator. There are other alert features which are activated in case of emergencies which will become apparent (for example, plasma TV displays with announcements) when an emergency arises. LSC-Kingwood Police contact information: Police (non-emergency) (connects to Police Dispatch) Police Emergency (from a campus phone) Police Emergency (from any phone) Note: Every classroom has an emergency phone which, when picked up, will connect you to a police operator; in addition, even if you can t talk at the time, just taking the phone off its cradle will tell dispatch to send an officer to your location. For more information on safety, contact Dr. John O Malley, vice president of administration, at or Sign up for Emergency Alerts LoneStarAlert is a notification system used to alert students and employees during emergency situations with information and updates (text and messages) sent to registered devices. For more information, visit Continuing Education Non-Credit Career and Technical Education LSC-Kingwood s Continuing Education (CE) Department offers non-credit courses in a variety of formats and levels from novice to expert, to prepare community members for immediate employment, to enhance a career, and for personal enrichment. Workforce scholarships may be available to those who qualify. For courses and more information, visit call , or visit CLA 107. Versión en español empieza en la página

16 Office of Technology Services (OTS) The Office of Technology Services (OTS) mission is to enhance student success by providing the most effective and efficient teaching, learning, and administrative technology services. This is done by adding value, promoting innovation, expanding access, fostering partnerships, and implementing continuous improvement. mylonestar is the primary tool to access information through the Lone Star College System. It allows people to: Look up a course schedule Search for classes Register or add/drop classes View class schedule Get information on financial aid status Make payment via credit card Check account balances Get grades and GPA View an unofficial transcript View entire LSCS record Review test scores Check progress in an academic program Complete course evaluations Accounts All Lone Star College employees and students are provided with an account. All official communications from the college are sent to the LSCS account, so employees and students should check it regularly. addresses follow the mylonestar format edu). Visit lonestar.edu/student- to activate an account. Internet Storage All Lone Star College students have a SkyDrive account to store and share files on the Internet for access from anywhere, any time, on any device. To access your storage, log into your mylonestar account and click on files & online storage. Information and Assistance The Office of Technology Services provides a number of technology-related services to students, including 24/7/365 technical support. Contact OTS at or lonestar.edu. To submit an online request, go to lonestar.service-now.com. For more information on the many services provided by OTS, visit lonestar.edu/ots. 16

17 LSC-Atascocita Center LSC-Atascocita Center is a stand-alone campus in the Lone Star College System and provides the community local access to services, college courses and programs, workforce training and leisure learning. Affiliated with LSC-Kingwood, the facility opened in August 2011 and contains student services, bookstore, library and learning center, multipurpose space, administrative suite, faculty offices, computer labs, classrooms, and laboratories. The LSC-Atascocita Center also serves as the home to Quest Early College High School in partnership with the Humble Independent School District, and the Bachelors in Business Administration degree through the University of Houston-Downtown. Student Services All General Information, Admissions, Notary Services Advising, Financial Aid, Orientation Cashier Tuition payments and installment plans Bookstore Textbooks and supplies Library and Tutoring Services Dean s Office Research, Faculty, Staff and Student IDs, academic tutoring, instructional lab Faculty support, room reservations, academic scheduling, student issues or Testing Placement and academic testing (local classes only) Evening Coordinator Faculty and student support after 5pm OTS Computer and Technology support Safety/LSCS Police or Maintenance/ Building and grounds support Quest Early College High School UHD BBA Program Coordinator/Advisor Versión en español empieza en la página

18 TABLA DE CONTENIDO Servicios Académicos Centro de Apoyo Académico (El Centro de Aprendizaje) La Tutoría Los Servicios de apoyo basados en compañeros (SI y PLTL) El Laboratorio de computación El Programa STAR Servicios de asesoramiento Facultad de Honores Bibliotecas de los centros de LSC-Kingwood y LSC-Atascocita Servicios de Centro de pruebas Servicios Estudiantiles Admisiones Asesoramiento Servicio de orientación vocacional Centro para la participación cívica Clubes y Organizaciones Campamento Coyote (Orientación para nuevos estudiantes) Discapacidades (ADA) Asuntos disciplinarios Ayuda financiera Coordinador para estudiantes del primer año Centro Intercultural Estudiantes internacionales Cartas de referencia Servicio de catering de LSC-Kingwood Kafé KidCare Center El Centro de Hombres Promoción y Reclutamiento Pago de matrículas y cuotas Deportes recreativos Becas Información de veteranos Beneficios de la educación militar de veteranos El Centro de Mujeres Recursos Generales Librerías de los centros de LSC-Kingwood y LSC-Atascocita Coordinación de la noche Educacion Continua (CE) Instalaciones Facultad del senado PSSA Seguridad Contactos de la policía Inscríbase para recibir lertas de emergencia Oficinas de Servicios de Tecnología (OTS) mylonestar Cuentas de correo electrónico Almacenamiento en el Internet Información y Asistencia Centro LSC-Atascocita 33 Lone Star College-Kingwood se esfuerza por ofrecerles a los estudiantes oportunidades educativas óptimas. Esta Guía de servicios fue desarrollado para proporcionar a los interesados internos y externos con información al día sobre los servicios disponibles para los estudiantes. La guía se divide en cuatro secciones: servicios académicos, Servicios Estudiantiles, recursos generales, y LSC-Atascocita Center. Cada sección destacará un área/programa específico seguido de información de contacto. Por favor, mantenga esta guía a la mano, ya que le ayudará a navegar por los numerosos recursos disponibles para los estudiantes. Esta información también está disponible en la página de Internet principal de LSC-Kingwood, y se actualizará periódicamente. 18

19 SERVICIOS ACADÉMICOS Centro de Apoyo Académico (El centro de aprendizaje) El Centro de Apoyo Académico (ASC) está ubicado en el segundo piso del Centro de Artes Escénicas (PAC) y ofrece una gama de servicios de apoyo para todos los estudiantes y profesores de LSC-Kingwood. La tutoría se ofrece con cita previa, sin cita previa (walk-in) y como laboratorio abierto. La tutoría está disponible en el ASC y en el campus en aproximadamente veinte temas, así como para el examen de nivel de inglés y matemáticas. Se ofrecen Grupos de conversación semanalmente para los estudiantes que quieran practicar sus habilidades de hablar inglés. Póngase en contacto con Carly Jones, coordinadora de tutoría, al o lonestar.edu. Hay más información disponible en Los Servicios de Apoyo Basados en Compañeros incluyen el Programa de instrucción suplementaria (SI) y de Aprendizaje dirigido por un equipo de compañeros (PLTL). Comuníquese con Charlotte Iserhardt, coordinadora de Servicios Basado en Compañeros, al o para obtener más información. SI es un enfoque reconocido internacionalmente diseñado para reducir el abandono escolar y mejorar el rendimiento académico mediante el empleo de estudiantes que hayan completado con éxito el curso como líderes de SI. Los líderes de SI trabajan en estrecha colaboración con el instructor y dan sesiones de SI fuera de clases que forman una base para el éxito del estudiante. PLTL toma lugar en el salón de clase y utiliza compañeros líderes que facilitan el trabajo en pequeños grupos bajo la supervisión del instructor. El laboratorio de computación apoya la mayoría del software que se enseña en LSC-Kingwood y está abierto para los estudiantes y profesores. Hay ayudantes de laboratorio disponibles para ayudar con dificultades técnicas. Comuníquese con Stephanie Armstrong, gerente, al o para obtener más información. El Programa de Entrenamiento y Referencias para el Éxito (STAR) (anteriormente conocido como Alerta Anticipada) ayuda a los estudiantes a dominar las habilidades (es decir, gestión de tiempo, estrategias de estudio, consejos para tomar exámenes) que les proporcionará el éxito académico a largo plazo. Los estudiantes pueden programar citas de 30 minutos llamando al o los instructores pueden referir a los estudiantes al programa a través de mylonestar. Los seminarios para el éxito son sesiones gratuitas e interactivas celebradas durante la hora del almuerzo los martes, los miércoles y los jueves. Cada seminario trata un diferente tema o habilidad que conlleva al éxito incluyendo cursos acelerados para estudiantes universitarios; inglés: Concordancia verbal subjetiva; Ansiedad ante los exámenes; y preparación para los finales de matemática. Los seminarios son una gran opción de crédito adicional para cualquier curso y apoyarán a los estudiantes para lograr el éxito académico. Comuníquese con ASC al para obtener más información. Para obtener más información acerca de estos y otros servicios, visite nuestro sitio en el Internet en o póngase en contacto con ASC al

20 Servicios de asesoramiento Los consejeros están disponibles para reunirse con los estudiantes con cita previa. Sin embargo, algunos problemas pueden ser abordados sin una cita previa. Los consejeros son profesionales que tienen, al menos, un nivel de maestría y están capacitados para prestar servicios personales, académicas y de orientación profesional. Los estudiantes a menudo buscan los servicios de orientación por las siguientes razones: Período de prueba y suspensión académica Gestión de tiempo Problemas académicos Estrategias para el manejo del estrés, la ansiedad y la depresión Planificación y exploración de carreras Equipo de consejería de LSC-Kingwood: Judith Watson Oficina: LIB 222-A Teléfono: Suann Hereford, Ph.D Oficina: HSB 118-L Teléfono: Sharon Kenemore Oficina: CLA 201-J Teléfono: Facultad de honores Ansiedad ante los exámenes Estrategias de estudio y toma de apuntes Referencias comunitarias Intervención en situaciones de crisis La Facultad de Honores de Lone Star College les ofrece a los estudiantes las ventajas de una pequeña universidad dentro de una universidad, al mismo tiempo que ofrece acceso a los amplios beneficios que están disponibles a través de Lone Star College. Las clases de honores proporcionan una experiencia intelectual y co-curricular única. Los estudiantes de la Facultad de Honores pueden obtener créditos de curso académicos de honores al inscribirse en secciones de honores, así como al trabajar con un mentor de la facultad en los contratos de honores. Elegibilidad: Abierto a los estudiantes nuevos o que regresen con al menos una de las siguientes: Un promedio de notas (GPA) de la escuela secundaria de 3,5 en una escala de 4,0. 1,150 o más en el SAT (secciones combinadas de matemáticas y de lectura crítica). Una calificación compuesta de 26 o más alta en el ACT. Un promedio de notas (GPA) de 3,25 con 9 o más horas de crédito de universidad. Para obtener más información, comuníquese con el Dr. David Putz al o con 20

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